Holiday Extras Reviews

4.2 Rating 5,453 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.2

Based on 5,453 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good , hassle free .”

Helpful Report

Posted 1 day ago

“Easy, cheap and reliable service! Shuttle buses are every few minutes and the bus journey is only 10 minutes. I would definitely recommend.”

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Posted 1 day ago

“It was impossible to contact the hotel for information and assistance. Breakfast was good.”

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Posted 2 days ago

“Long queues in the early hours to drop off keys, have used silver zone before and never had to wait for so long.Then on return shuttle service inadequate very long wait out side arrivals and stroppy driver ordering elderly people to push up the bus aisle to cram us in.Threatening to remove people from the bus if they did not squeeze in like sardines away from the door.Very poor”

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Posted 2 days ago

“Usually go to Stansted Airport Parking but through Holiday extras, the price was far better and the service was exactly the same. We will be using them again for this at least twice more this year and will see what else they can offer.”

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Posted 2 days ago

“Perfect as usual”

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Posted 2 days ago

“Easy booking, easy parking. Staff very helpful & courteous. Lovely food & a great (&quiet!) sleep”

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Posted 2 days ago

“very good all round very happy with service cant fault”

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Posted 2 days ago

“Always a great service”

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Posted 2 days ago

“Very easy to use the carpark, reception was a breeze and getting on the bus was great.”

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Posted 2 days ago

“We have used the \meet and Greet service at Stansted for the past couple of years. Book in advance for good prices. Good service. easy to alter times etc. Staff always polite and helpful. Less than five minutes to walk down slope and along to office to pick up keys. Takes the pressure off when getting to and leaving airport.”

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Posted 2 days ago

“Great parking location and seamless drop off and pick up.”

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Posted 2 days ago

“Very smooth experience. No problems, experienced at all and great value”

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Posted 2 days ago

“Really easy to use.”

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Posted 2 days ago

“Everything ran great. V near airport entrance. No probs with access or departure. Good price. Can’t fault. First time used but will use again.”

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Posted 2 days ago

“First time I used the Silver Zone at Bristol Airport. I was shocked how easy it was to get the bus and and how organised it was on collection of my car Defiantly use again”

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Posted 2 days ago

“Great car park .. so close to airport and was easily booked through the holiday extras app”

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Posted 3 days ago

“Everything went all well! Thanks”

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Posted 3 days ago

“Easy to book, easy to get the car in and out. Shuttle was perfect, no long waiting at all. Very reasonably priced. I'll definitely book it again!!!”

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Posted 3 days ago

“I have used holiday extras many times and in several countries. This time booked a car into Bristol Airport Silver zone, which we use often. Booking was easy and the service at Bristol was very good. I always use a spare car key. Bus service to terminal is about every 10 minutes- it can get very busy and crowded on the bus at times.”

Helpful Report

Posted 3 days ago

Holiday Extras is rated 4.2 based on 5,453 reviews