Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,604 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy parking and easy release”

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Posted 3 days ago

“Everything went smooth. Friendly staff too.”

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Posted 3 days ago

“Easy access, great location to terminal building”

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Posted 3 days ago

“Absolutely brilliant, very impressed, we usually fly from Bristol or Birmingham so first from Gatwick for us. We dropped the car off easily, waiting bus dropped us at the north terminal, Hampton Hilton hotel literally in the airport made getting up early and had breakfast before our Cancun flight soo spot on!!! 👌 Then when we flew back we called the carpark from waiting area and the bus came within 5 minutes, collected car easily. Will definitely use again and such a fantastic value for money, thank you Cophall 😊”

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Posted 3 days ago

“What great work from everyone. Parking so simple. Bus service was amazing. No issues. Coming home the bus stopped right by our car! Would highly recommend. Thank you”

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Posted 3 days ago

“Excellent service as per usual. Always choose "meet and greet" at East midlands and cannot fault it.”

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Posted 3 days ago

“Good efficient service as ever - thanks”

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Posted 3 days ago

“Always good value but we could not scan the code so had to press the buzzer”

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Posted 3 days ago

“Close to terminal car ready as travelling with someone with a back injury it was excellent”

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Posted 4 days ago

“Our stay at the Holiday Inn Gatwick inclusive of parking was very comfortable, we enjoyed a meal in the on site restaurant,staff were very polite and helpful and the Hoppa Service to the Airport worked well , would definitely stay again if the price remains competitive .”

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Posted 4 days ago

“Everything went well Thanks”

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Posted 4 days ago

“We must have been leaving the car at Britannia Bramhope for the last 4-5 years Accommodation is always very clean and comfortable and the meal the evening before we leave is always enjoyable”

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Posted 4 days ago

“Easy to find, no problems at the airport and nice to have the car waiting for you. Picking up of keys, no issues.”

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Posted 4 days ago

“So easy to leave your car on the car park 2 minutes away from both departures and arrivals.”

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Posted 4 days ago

“All went well with Purple Parking at Southend Airport. Quick and easy drop off with shuttle bus leaving immediately. On return called to advise we were leaving the terminal, I was on hold but that’s only because there was others from the same flight calling. Quick collection and a short drive to get the keys and pick up our car. Second time used, no complaints. All staff are friendly and approachable. A well run service.”

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Posted 4 days ago

“Perfect in every way we have used them”

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Posted 4 days ago

“The only downside was any on line description that we could find of how to locate the return bus to Jetparks3. The signage inside the airport was misleading. Otherwise we had a very good experience with Jetparks”

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Posted 4 days ago

“Really helpful when our flight time changed. Always very easy to park at Bournemouth”

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Posted 5 days ago

“Booked Hampton by Hilton near Luton airport with onsite hotel parking, easy to get too and plenty of car park spaces available, and you keep your keys. Stayed night before as early flight, had nice meal and drinks in the bar. Luton dart terminal literally behind the hotel, one stop and your at the airport, (don’t need tickets just tap bank card at barriers, runs every few minutes, great service) upon return collect car and drive off as barriers recognise your registration number. Would definitely use again.”

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Posted 5 days ago

“Very efficient service at Bristol Airport”

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Posted 5 days ago

Holiday Extras is rated 4.4 based on 9,604 reviews