Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,697 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lounge could do with a few more selection of drinks. The temperature was very warm, when I asked to turn it down slightly, the hostess wasn’t to happy. Otherwise I would recommend”

Helpful Report

Posted 3 hours ago

“The multi story car park,while more expensive,is extremely convenient making for a fast getaway.”

Helpful Report

Posted 5 hours ago

“Excellent service, everything ran smoothly. Good value.”

Helpful Report

Posted 5 hours ago

“Very dated rooms but comfortable bed. Parking was good. All in all would consider using again”

Helpful Report

Posted 1 day ago

“All smoothly done from parking to drop off keys Bus journey to the terminal and back is very cramped and not easy to get heavy case on and off Return for the car is the same but easy to get keys and collect car and drive away Would recommend pre booking early through app.”

Helpful Report

Posted 1 day ago

“Very helpful and everything worked out well. Thank you”

Helpful Report

Posted 1 day ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

Helpful Report

Posted 2 days ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

Helpful Report

Posted 3 days ago

“Very good value for money. Friendly staff Food average only let down but my husband is a chef & we prefer more unusual food 😁”

Helpful Report

Posted 1 week ago

“Hotel was well located and a 10 minute walk to Gatwick. The beds were comfy but the room a little too warm hence the 4 stars.”

Helpful Report

Posted 1 week ago

“Very good, no problems could just ne a bit more frequent.”

Helpful Report

Posted 1 week ago

“We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again”

Helpful Report

Posted 2 weeks ago

“Wide space car parking at Edinburgh Airport is easy to get to and a few minutes by bus transfer. Buses are regular and minimal waiting times. Can be a little manic trying to get cases loaded onto the bus whilst other passengers are doing the same thing. But overall, a good service provided.”

Helpful Report

Posted 2 weeks ago

“Accommodation :excellent location. Very friendly staff. Car rent : very friendly and accommodating staff.”

Helpful Report

Posted 2 weeks ago

“This parking service is first class in my opinion. It’s simple and straightforward. You park your car at the airport location , hand in your keys and then jump on a bus and are taken to your terminal and dropped outside. Will definitely you this company again.”

Helpful Report

Posted 2 weeks ago

“Overnight stay an car parking within 200 metres of the airport”

Helpful Report

Posted 3 weeks ago

“Very good apart from not having any lighting on way out”

Helpful Report

Posted 3 weeks ago

“Slight lack of communication for pickup at the airport but otherwise went well”

Helpful Report

Posted 3 weeks ago

“Everything went as usual EXCEPT the ANPR system on the exit from the Express Drop Off area, requiring contact with the office to avoid an exit charge”

Helpful Report

Posted 3 weeks ago

“Once I found the location (7 miles from Gatwick South) the rest was excellent. I did put their postcode in my sat nav and did trust it! It is like going to the back and beyond!”

Helpful Report

Posted 3 weeks ago

Holiday Extras is rated 4.3 based on 7,697 reviews