Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,878 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,878 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and change if necessary.”

Helpful Report

Posted 8 hours ago

“Great service, helpful driver on shuttle bus. Only downside is the exit sign is somewhat confusing when leaving from the yellow zone.”

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Posted 1 day ago

“A good car park with an easy walk to the airport terminal. It was a bit difficult to see where there was a space in the dark. It would be good for when the text came with postcode for the car park the name of the car park was included. Otherwise it was fine would use again.”

Helpful Report

Posted 1 day ago

“Holiday extras did not make me happy. The lounge was excellent but the pick up time to get us to the airport was too late. We tried everything to amend this . Taxi company said it was no problem but Holiday Extras had to make the change and this was impossible on line, and impossible to contact Holiday Extras. Considering not using them again after many years with them.”

Helpful Report

Posted 1 day ago

“We used the Leonardo hotel at East Midlands Airport. Good system, everything worked as it should. Nice hotel. Friendly staff. Only comment is bar prices. £9.40 for a pint of beer and half pint of shandy I felt was frankly taking advantage of a captive audience. Same thing costs £6.63 at Premier Inn and around £3.50 at Wetherspoons. I do wonder where all the extra money goes to?”

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Posted 1 day ago

“Close to the airport, very clean and tidy , also very good parking”

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Posted 1 day ago

“Parking was easy to find, shuttle service was great, only 4 mins to airport and pickup at the airport very convenient.”

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Posted 2 days ago

“Sentinel parking good.price and efficient service”

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Posted 3 days ago

“Lovely hotel, great rooms, very helpful staff. Car parking, taxi to the airport only 2 miles away. Restaurant expensive, but enjoyed the food. Would stay again.”

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Posted 4 days ago

“We enjoyed our time in the Aspire lounge at Edinburgh airport. Unfortunately we never had the full time allocated due to a problem with our baggage. However, checking into the Aspire was brilliant, we were allocated a table and it was suitable plus there was a highchair available for our grandson. Food was tasty enough, and a nice selection, I only had soft drinks, the family enjoyed wine and beer, thought it was great value for money and a good way to relax before our long haul flight.”

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Posted 5 days ago

“Hard to find the car park initially but once there, fantastic service both ways. Thank you! would use again.”

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Posted 5 days ago

“Convenient parking and good price. Quite difficult to find as the building had QPark on the outside. On return the bus was a long wait.”

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Posted 5 days ago

“All went according to plan, no issues”

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Posted 5 days ago

“Great service will use again on time”

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Posted 1 week ago

“Very efficient. Recognised the number plate so very smooth entry and Exit! Found a parking space very easily. Thank you”

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Posted 1 week ago

“Well organised, good shuttle service and only had to wait 10 mins both ways”

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Posted 2 weeks ago

“Used this company many many time and very delighted with the service, park up hand the keys in and hop on the bus service waiting, what more do you want”

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Posted 2 weeks ago

“Great experience using self park at Luton Airport- no problem at all. Would definitely recommend.”

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Posted 2 weeks ago

“Very simple process. Everything went well. We did have to wait for 5 mins for our car, but that was perhaps due to Heathrow being very efficient on baggage reclaim and passport control.”

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Posted 2 weeks ago

“Just about perfect had a bit of trouble finding the car , even taking a photo of the spot we had parked. But that was our fault.”

Helpful Report

Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 8,878 reviews