Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,886 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked with Park2Travel in Leeds/Bradford as they were competitively priced and I have used them before. They weren’t as slick as other companies as there were not many staff - in fact we were driven to the airport by the same lady who checked us in. We had to wait a good 10 minutes on our return and it was quite cool!”

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Posted 2 months ago

“Quite packed car park but got a space easy enough, the bus was there waiting when going to the terminal and about a 10 minute wait when waiting to be collected from the terminal. The car park numbering system at Stansted was odd. I expected it to be in alphabetical order so got off between p-r and t-v for S where our car was parked, however S was a lot further down, the friendly bus driver picked us back up on his way back to the terminal and made sure we were in the right place. Overall good value, some waiting when all you want to do is go home and buses are quite slidy, so it's quite tricky keeping hold of the luggage as you go round corners etc. It's about a 10 min journey to the terminal and back to car park. Would use again.”

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Posted 2 months ago

“Slick handover of car at drop off and almost at pick up though the car wasn’t at the space indicated and we had to wait until they found it”

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Posted 2 months ago

“Parking was what I expected”

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Posted 2 months ago

“Great face to face service, bit perturbed at standing waiting for 10 minutes.”

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Posted 2 months ago

“Great face to face service, bit perturbed at standing waiting for 10 minutes.”

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Posted 2 months ago

“Happy to deal with Holiday Extras however frustrating that you cannot ring the company, you can only webchat ! T1 Multi Storey - loads of disabled parking were not in use due to fencing cordeoned of off ??”

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Posted 2 months ago

“Could do with better understanding of how it all works and where to get your bus back , but all in all pretty good”

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Posted 2 months ago

“Meet and greet was very convenient and didn't cost much more.”

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Posted 3 months ago

“Easy to organise- just that the bus took ages to come when we landed back at Gatwick after a 8 hr flight”

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Posted 3 months ago

“Was good service to be fair my car got parked under a light so when I got back from holls it was covered in bird mess , apart from that will use again next year 👍🏻”

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Posted 3 months ago

“Very handy and efficient transfers make Sentinel very recommendable.”

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Posted 3 months ago

“Great hotel and room. Very convenient for Manchester Terminal 3. Problem comes with parking. Car park was completely full when we arrived. Literally had to abandon the car on the edge of the car park. On return, car was still parked 5 miles away, off site. Had to call them to ask them to move it to the hotel. Hoping it was a one off as hotel and staff are all really good and helpful.”

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Posted 3 months ago

“We didn't have trouble dropping off and setting off to our flight. Returning from our travel the flight was delayed (not our choice) when we picked up car, we were told 'you have seven (7) minutes to get out or you'll have to pay the fees for the delay! Well we didn't get time to check if there was any damage while we were away. We hurriedly put our luggage in and left as quickly as we could taking care of all the rest of the travellers also leaving the parking lot. So stressful 😫 Not pleasant at all.”

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Posted 3 months ago

“I booked a double room at the Hilton including tea. We got two single beds and had to show the payment made a number of times to get a voucher for tea. Tea was limited compared to a lovely wider menu but managed to get a slight change after discussion.”

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Posted 3 months ago

“Finding the short stay car park was easy and straightforward, like the previous customer I find the loyalty discounts non existent as I have bern using this facility for a number of years. I would have thought a small discount wouldn’t ho amiss ?”

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Posted 3 months ago

“Easy and convenient way to book airport parking.”

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Posted 3 months ago

“We used this car park for the first time and everything worked very smoothly. The staff were very helpful and we did not have long to wait on the bus at either end of our holiday. It’s not tarmac but rather rough gravel but I would still recommend it and use it again.”

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Posted 3 months ago

“Nice comfortable surroundings and reasonable choice of food . There was extra costs for certain drinks but still plenty to choose from that were included. Would probably book again this was my 3rd visit .”

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Posted 3 months ago

“Communication good and pretty straight forward via the app, would use again.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 8,886 reviews