Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,701 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,701 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel transfer to air port was excellent. We asked driver where pick up point was. He said out side arrivals, it was actually a bit further away. It would be helpful if drivers could actually tell you the number of bus stop to wait at. Pick up bus arrived and return to hotel was perfect .”

Helpful Report

Posted 3 months ago

“Hilton hotel very nice with large rooms and comfy. Only downside was airports express parking. The car parks are in Zone areas. Once in the zone there are no line markers or numbered spaces. So you have to remember where your car is parked and the car park is huge and virtually no lighting. The bus did not drop off at the same point of pick up so even more difficult to find car. We arrived back in the early hours of the morning to a very disgruntled driver.”

Helpful Report

Posted 3 months ago

“It’s nice to relax and be able to help yourself to food and drink with ease”

Helpful Report

Posted 3 months ago

“Nice room at Hilton south terminal made everything very easy, quick shuttle over to north terminal in the morning. They could put some biscuits with the tea and coffee and bigger bed would be nice as was a bit small as room was pricey but other than that recommend the service provider”

Helpful Report

Posted 3 months ago

“Easy to book great price and good service”

Helpful Report

Posted 3 months ago

“Always very professional never had a problem always on time when we return keep it going I’m booking again in another couple of weeks thank you”

Helpful Report

Posted 3 months ago

“Easy booking and competitively priced. My car wasn't moved, however I only found out it maybe moved on check out and the staff asked me for my keys. This needs to be highlighted on booking”

Helpful Report

Posted 3 months ago

“Very easy to navigate long stay car parking for Stanstead with HE. As a lone female traveller I’ve had no problems. Only one- not HEs fault, but the long stay bus driver careered straight past me in the snow at 4am and I had to wait for the next bus. Otherwise, I found them good value for money.”

Helpful Report

Posted 3 months ago

“Close to terminal”

Helpful Report

Posted 3 months ago

“Used the facility for Glasgow Airport and everything went well. Drop off was easy and the pick up was on time. No long waits, a short run to airport and car was safe and secure. The only reason this is not a 5 star review is because the surface of the carpark where we got a space was no the best and it was impossible to return to car without getting wet feet. But they cant control the rain!!”

Helpful Report

Posted 4 months ago

“Flew back New Year’s Eve got key no problem but area was not correct so spent a good 10 mins looking”

Helpful Report

Posted 4 months ago

“Car park entrance and exit was quick and easy. The Bristol Airport parking is under construction so not easy to follow the signs.”

Helpful Report

Posted 4 months ago

“Competitive price”

Helpful Report

Posted 4 months ago

“Efficient and easy to cope with procedure”

Helpful Report

Posted 4 months ago

“The hotel was OK, I was told the price of the transfer was £ 7.50 per room not per person it's a jump to £ 15.00 at 4.00 am you just have to pay.”

Helpful Report

Posted 4 months ago

“Pick up at the airport all as expected and we were delivered to our hotel with no problems at all. Very smooth. Only a slight delay on the pick up at the hotel because the security at the gate wanted our room number to let the driver in, so maybe a message to us in advance would have helped and to further complicate matters the hotel has 2 sections and the driver went to the wrong section. All that being said the communication was great and it was resolved with only about a 10 minute delay and we would happily use holiday extras again.”

Helpful Report

Posted 4 months ago

“This platform appeared trustworthy, but after I made my investment, I was unable to access my funds, and all communication with their support team was cut off. I was devastated, thinking my savings were lost forever. Fortunately, I came across: 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 WhatsApp: +44 73-88-69-79-58. Their team was professional, didn’t require any upfront payments, and guided me through the entire recovery process. To my relief, they recovered my entire £277,400. I’m beyond grateful for their help and would recommend their services to anyone who has fallen victim to scams.”

Helpful Report

Posted 4 months ago

“Quick links to terminal 2 and convenient. Well lit car park.”

Helpful Report

Posted 4 months ago

“System is easy to use, meet and greet is such a bonus, the only let down this time was that passport fast track was closed, one half of customs for UK/EU passport holders was closed and 3 flights had just arrived back.. Thats why i purchase fast track,,, money wasted the last 2 times.”

Helpful Report

Posted 4 months ago

“Easy to find the car park and short walk to the airport.”

Helpful Report

Posted 4 months ago

Holiday Extras is rated 4.3 based on 7,701 reviews