Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,063 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless procedure from parking in Longstay car park to arriving at Premier Inn. Comfortable stay overnight. Took advantage of meal deal for dinner and breakfast. Easy short walk to airport terminal for our flight.”

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Posted 3 months ago

“It's easy to find this place and no problem to park my car.”

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Posted 3 months ago

“Good parking solution. Pity about the signs for Purple parking at Terminal 5 Heathrow arrivals leading us to the wrong end of the concourse to collect our car.”

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Posted 3 months ago

“Easy booking and check in at arrival. A short walk to the arrivals and departure lounge.”

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Posted 3 months ago

“Other than not having any clear information on where to drop the car off, everything else went smoothly”

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Posted 3 months ago

“Only issue was all the disabled parking spaces were used. From walking past a full line, I noticed two failed to display any badge. Perhaps some more able to walk customers, could be more considerable when they park please”

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Posted 3 months ago

“Good value parking/hotel combination for Stansted. Tranfer to airport also sensible cost and frequency.”

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Posted 3 months ago

“An excellent seamless service.”

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Posted 3 months ago

“The booking was easily managed. The process to drop keys was quite lengthy although it was automated due to the number of customers but none the less, the transfers were swift. Upon return we boarded a bus without waiting and were soon back to our car on the way home”

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Posted 3 months ago

“Very good service from air parks friendly staff as were the staff in the Ibis hotel, overall worth a 4 star as the price was very good.”

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Posted 3 months ago

“Bit of a wait outside on our return whilst my husband went in to collect the key”

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Posted 3 months ago

“Have used before without any hassle, only thing this time was we weren't dropped of at the terminal building”

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Posted 3 months ago

“Very competent, no problems all good”

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Posted 3 months ago

“We used holiday extras to book parking at Leeds mid-stay. It all worked fine but the instructions were not very clear as to what to do on collecting the car and getting out of the car park on our return.”

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Posted 3 months ago

“This is a smooth operation and I've been using Holiday Extras (Purple Parking) for some time. One note of concern, however. On my return when I called the number on the card, a recorded message said it was not possible to connect the call. That's the second occasion I've experienced this. Hope it's fixed for next time!”

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Posted 3 months ago

“Had to wait a while for car to be bought round No clear order queue /service”

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Posted 3 months ago

“Quick and easy transfer on arrival and departure”

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Posted 3 months ago

“Great hotel for pre-flight night. Pillows were amazing.”

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Posted 3 months ago

“Great parking easy at a reasonable price”

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Posted 3 months ago

“Hotel well located. Easy to park and get to and from the airport. Hotel could have advised on procedure for exit from the park when leaving. You have to ring reception from the the barrier phone to get confirmation so they can open it to enable you to leave. Would have been easier to issue a ticket to insert at barrier as quite a queue of confused people trying to exit. Otherwise worked well .”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 8,063 reviews