Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,709 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,709 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the car park and short walk to the airport.”

Helpful Report

Posted 4 months ago

“All went according to plan. Holiday Inn Gatwick a great place to stay when you have an early flight. Regular shuttle also very reliable”

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Posted 4 months ago

“Birmingham Airport Car Parks 2/3 a bit pricey but booking, parking, collection was efficient. I went for late arrival insurance and very nearly needed it.”

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Posted 4 months ago

“Whole experience was great from start to finish, no complaints”

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Posted 4 months ago

“Everything worked as planned”

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Posted 4 months ago

“Pick up from the airport went smoothly. Would have liked to have been notified a little earlier about the pickup time from the hotel back to the airport as i had to get the hotel reception to ring and find out to put my mind at ease”

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Posted 4 months ago

“Maple parking were very good and efficient. Good staff for a stress free experience.”

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Posted 5 months ago

“When we arrived at the airport it was very easy and to drop our car off. There was no que to check in.”

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Posted 5 months ago

“Great service, plenty of buses to and from the airport”

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Posted 5 months ago

“Easy to find, helpful staff, hotel was lovely, cat park even dropped car to terminal for us when we came back from holiday, very happy and would highly recommend”

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Posted 5 months ago

“We have used Drop & Go many times and always been extremely happy with it, very slick operation. One issue however we have this time is that there was another phone having been linked as a device to our car - why on earth would they need to do this for the minimal time anyone would be in our car? Found this rather unsettling”

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Posted 5 months ago

“Easy to book hotel room and carparking whilst away on honeymoon although hotel room smelt damp luckily we were only in it for 8 hrs”

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Posted 5 months ago

“Good service.”

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Posted 5 months ago

“Hotel and parking there fine but shuttle service not so easy. Couldn’t find desk on arrival and had to wait for shuttle which is individually ordered.”

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Posted 5 months ago

“Quick and easy to get to the terminal.”

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Posted 5 months ago

“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”

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Posted 5 months ago

“Very efficient service”

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Posted 5 months ago

“Easy to book and park at Liverpool John Lennon airport”

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Posted 5 months ago

“Ease and availability on jetpark 3. Price is right too. Only 4 stars as disabled bays need monitoring as full of vans and cars not showing blue badge, we had to park and walk further than was acceptable.”

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Posted 5 months ago

“Liked parking my own vehicle and keeping my keys. Transfer time too and from Airport is literally a few minutes. Its one of those places that once you've been its easy to find but we hadnt been before and we drove past the place at least twice,i was getting stressed,a nice big sign out by the road would be handy 👍”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 7,709 reviews