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Holiday Extras Reviews

4.3 Rating 8,058 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,058 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Ann
Unverified Reviewer
“So easy to use and very well organised. It made our stay stress free. I can definitely recommend them it was much easier than parking the car yourself and having to travel in as your right there in the terminal.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“Everything worked very well .. although we did struggle a bit finding a space”
Helpful Report
Posted 3 months ago
John Rowlands
Unverified Reviewer
“Hotel as expected although staff not the most welcoming i have encountered. As this was a hotel booking without caf parking, I did not understand why the HE website insisted on knowing our return home date. Any reasons pleae?”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Car parking at Stanstead in green area was fine and worked perfectly well”
Helpful Report
Posted 3 months ago
Dr Dave
Verified Reviewer
“I am always skeptical of these bookings actually working (previously had recurring issues of bookings not being recognised at airport car parks) but let’s be fair: you’re here because the price you’ve been quoted is significantly cheaper than paying directly to the company. Only issue was my name on the booking was “tempextra tempextra” but I was found via reference. This was probably a result of their website confirmation page which I just could not get to accept my details! Thankfully it eventually took my car reg, so the car park portion of the booking worked flawlessly. AND I got the hotel portion easily enough.”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Liverpool airport car park was excellent, could be cheaper”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”
Helpful Report
Posted 3 months ago
Angela
Unverified Reviewer
“Easy access and great transfer”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Good value airport parking”
Helpful Report
Posted 3 months ago
Sandra
Verified Reviewer
“Meet on time for drop off. Driver polite and formalities completed quickly. Car waiting for us on return. Staff polite. Only complaint, not good where car was parked.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“everything good ,only hiccup,paid for express security, barrier closed, queried it with perversion near the barrier who was most unhelpful, so couldn't use it and had to go with everybody else in the slow lanes bit miffed.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Efficient and polite”
Helpful Report
Posted 4 months ago
Gill
Unverified Reviewer
“Parked the car at Liverpool John Lennon multi storey. No issue on entry and similarly easy exit. Plenty of spaces.”
Helpful Report
Posted 4 months ago
David Matthews
Unverified Reviewer
“Easy service, no waiting around and bus straight to terminal. Easy return journey too.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Efficient service and value for money”
Helpful Report
Posted 4 months ago
Adrian
Verified Reviewer
“Its ok, I'm very happy!”
Helpful Report
Posted 4 months ago
Mick HODGE
Unverified Reviewer
“Very good no probs plenty of room to park will definitely book again next year.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Reviewer
“Only thing which was not good was not having clear Location of you drop off point on level four. I went into to other booths before I found you Booth.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Reviewer
“Easy simple and well organised, with helpful staff. Transfer coaches overcrowded and not as close to the airport as they suggest but overall well worth using.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“Great staff at car park friendly and efficient. Also responded really quickly to text messages when I asked a couple of questions. Easy and fast drop off and pick up. Value for money. Only lost one star as I hadn’t realised that the bus visits all terminals before T5. The way it was advertised with Holiday Extras suggested it was a T5 car park - it’s kinda not it’s located near T2 and bus visits all terminals - makes for a long ride from T2 all around perimeters.”
Helpful Report
Posted 4 months ago
Holiday Extras is rated 4.3 based on 8,058 reviews
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