Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.24

4.2 Rating 5,479 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.2

Based on 5,479 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slight problem finding the multi storey entrance but apart from that no problem very easy made start & end to holiday easy”

Helpful Report

Posted 1 week ago

“Easy process, good customer service”

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Posted 1 week ago

“Easy enough as long as you dont take the entry for T2 drop off in haste and not the next turn for T2West. As I did, easily done. Otherwise parking was fine, be patient finding a parking spot, once in 3 minute walk in to terminal.”

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Posted 1 week ago

“The car parking drop and go system worked fine, only gripe was that the key return box didn't open easily, when you touch the screen to retrieve your key it didn't work the first few times.”

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Posted 1 week ago

“Arriving at Bristol, the Office struggled to find our booking. " Did you ring us 1/2 an hour before?" ..I got the impression there was a lack of communication with yourselves... All sorted quickly. The return was much smoother.”

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Posted 1 week ago

“Quick, frequent transfers to airport. Fuss free. Price had gone up quite a bit since last booking 3 months ago”

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Posted 1 week ago

“Best price for all parking options at Birmingham airport. Only problem was that I had to make a cancellation and they gave a partial refund keeping £10 for a voucher for you to use in future, it’s ok for me as I travel a lot but if you don’t it’s annoying!”

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Posted 1 week ago

“Close to Airport, smooth transfer to and from Terminal.”

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Posted 1 week ago

“Good value, easy to book and adjust if necessary, easy to find with app.”

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Posted 1 week ago

“Easy to book Prices are very competitive Stress free”

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Posted 2 weeks ago

“Great and very easy to use.”

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Posted 2 weeks ago

“Easy to find and parked myself and kept keys. Friendly staff and quick transfer to airport.”

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Posted 2 weeks ago

“Airparks Express Birmingham is a short 3 minute coach ride to the airport. You are shown where to park and you keep your keys. The staff are friendly and helpful. We stayed overnight at the Hilton Garden Hotel. This is adjacent to the airport and particularly good if you are flying Jet2. I booked both car park and hotel on line. It was as easy as that and it worked well.”

Helpful Report

Posted 2 weeks ago

“This is a very good service normally but unfortunately this time they lost my car key for about 15 mins until they found it where it shouldn’t have been”

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Posted 2 weeks ago

“This was the first time we used Holiday Extras for parking and we will do again. Only issue we encountered was the address to drop off our car at T5 at Heathrow had changed and it was only on arrival we spotted the sign but the re-direction worked well.”

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Posted 2 weeks ago

“Birmingham airport 2&3 very difficult parking for large cars & many concrete dividers in bays,would prefer 2 floors with more space for larger cars so can open doors without being hemmed in! Good to walk into departures”

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Posted 2 weeks ago

“Booked parking and No1 lounge both went very smooth.”

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Posted 2 weeks ago

“Good location very close to Gatwick Comfortable rooms Shuttle bus every 15 mins Quick check in and out process Good price for 1 night stay and 10 days parking”

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Posted 2 weeks ago

“Everything went smoothly but the cost of parking at airports is very high . I’m a pensioner & it’s difficult”

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Posted 2 weeks ago

“Used HE several times and will continue to do so. Very smooth.”

Helpful Report

Posted 2 weeks ago

Holiday Extras is rated 4.2 based on 5,479 reviews