Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.24

4.2 Rating 5,479 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.2

Based on 5,479 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being able to add to wallet, with the airport terminal clearly written on wallet card was useful.”

Helpful Report

Posted 4 weeks ago

“Ideal for those with early morning flights from Newcastle. Airport is less than 5 mins walk from hotel. Hotel car park was very busy when I arrived but eventually found a space. Hotel basic & dated but served it's purpose. Car left in hotel car park till returned 7 days later. Would consider using again”

Helpful Report

Posted 4 weeks ago

“We parked at Exeter airport, but our confirmation did not say FlyParks. So we were unsure which car park we had booked.”

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Posted 4 weeks ago

“Great service.”

Helpful Report

Posted 1 month ago

“The Airparks service in Birmingham Airport is very useful and easy. We parked up after being shown where to park, we had a ticket which told us which zone we were in which made it so easy on return. I got to keep my car keys, which I found reassuring personally. The bus took us outside our hotel. The Hilton garden inn Birmingham was beautiful. Very clean, our room was big, good WiFi signal. The facilities were amazing, lovely big bed, very comfortable, lovely shower as well, big tv in room with desk. The price for snacks and drinks are quite expensive so would keep that in mind . The food prices at the hotel were also expensive. But staff were friendly and very helpful. We ordered an Urbereats to the hotel as it was more in our budget which we picked up right out the front. Breakfast was incredible, so much choice! We paid £25 for two adults and it was definitely worth it comparatively to airport prices. The return was easy, the bus took us to our zone in good time, my car was completely fine. Overall a good service to book alongside hotel.”

Helpful Report

Posted 1 month ago

“Car parking was seemless and the hotel was good, just let down by not having the full breakfast offering and limited evening menu due to flooding at the hotel which was known about by the hotel when booked but no information was passed on”

Helpful Report

Posted 1 month ago

“A bit pricey but very handy”

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Posted 1 month ago

“Good service friendly staff when asked to change airport parking because my flight got changed to different airport.offers of discount are great with booking again”

Helpful Report

Posted 1 month ago

“Automated barriers quick bus service prompt collection. Very Good service”

Helpful Report

Posted 1 month ago

“Nice and easy to find, good location for an overnight stay, room was nice and worth the money with the purple parking.”

Helpful Report

Posted 1 month ago

“Everything nice and smooth. no problems from booking, entry to the car park, exiting the car park..no complaints at all. My only gripe is that it's quite a bit more expensive than some of the other parking available.”

Helpful Report

Posted 1 month ago

“Good price and service”

Helpful Report

Posted 1 month ago

“Good price. Reliable most of the time as I did have one bad experience with a pick up and drop off, but the past couple if times has gone really well. Easy booking experience, good service, kept in touch with timings and always been very prompt.”

Helpful Report

Posted 1 month ago

“No waiting, especially when arriving back into Bristol. There were 2 buses waiting for passengers and 3 staff ready to return car keys. Very welcome as by then it was 03.30 by our internal clock. All staff were helpful and courteous.”

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Posted 1 month ago

“Was good 👍🏻”

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Posted 1 month ago

“An easy and efficient way to park”

Helpful Report

Posted 1 month ago

“No problems. Rang them after getting suitcases and car arrived as we arrived at the car park. Lots of building work at Birmingham airport so walk to car was 5/8 mins.”

Helpful Report

Posted 1 month ago

“Very close and convenient to airport. Bus service efficient. Only downside is poor guidance on location on instructions provided.”

Helpful Report

Posted 1 month ago

“All fine. It’s a walk if raining but fortunately it wasn’t!”

Helpful Report

Posted 1 month ago

“We've used courtyard + meet and greet before. Always suits our needs, close to the terminal.”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.2 based on 5,479 reviews