Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,709 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,709 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 2 months ago

“Easy access and great transfer”

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Posted 2 months ago

“Good value airport parking”

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Posted 2 months ago

“Meet on time for drop off. Driver polite and formalities completed quickly. Car waiting for us on return. Staff polite. Only complaint, not good where car was parked.”

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Posted 2 months ago

“everything good ,only hiccup,paid for express security, barrier closed, queried it with perversion near the barrier who was most unhelpful, so couldn't use it and had to go with everybody else in the slow lanes bit miffed.”

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Posted 2 months ago

“Efficient and polite”

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Posted 2 months ago

“Parked the car at Liverpool John Lennon multi storey. No issue on entry and similarly easy exit. Plenty of spaces.”

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Posted 2 months ago

“Easy service, no waiting around and bus straight to terminal. Easy return journey too.”

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Posted 2 months ago

“Efficient service and value for money”

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Posted 2 months ago

“Its ok, I'm very happy!”

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Posted 2 months ago

“Very good no probs plenty of room to park will definitely book again next year.”

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Posted 2 months ago

“Only thing which was not good was not having clear Location of you drop off point on level four. I went into to other booths before I found you Booth.”

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Posted 2 months ago

“Easy simple and well organised, with helpful staff. Transfer coaches overcrowded and not as close to the airport as they suggest but overall well worth using.”

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Posted 2 months ago

“Great staff at car park friendly and efficient. Also responded really quickly to text messages when I asked a couple of questions. Easy and fast drop off and pick up. Value for money. Only lost one star as I hadn’t realised that the bus visits all terminals before T5. The way it was advertised with Holiday Extras suggested it was a T5 car park - it’s kinda not it’s located near T2 and bus visits all terminals - makes for a long ride from T2 all around perimeters.”

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Posted 2 months ago

“Arrival staff excellent”

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Posted 2 months ago

“Very convenient and comfortable hotel with helpful friendly staff”

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Posted 2 months ago

“very convenient”

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Posted 2 months ago

“Hotel has good bar and food and rooms very comfortable Breakfast good too especially now they have decent bread!!”

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Posted 3 months ago

“Great having parking so close to the airport with limited walking ability it really helped”

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Posted 3 months ago

“Easy booking. Nice hotel and easy bus transfers to Airport.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 7,709 reviews