Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,050 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aspire lounge in Edinburgh- very good experience before flight. Paying for Prosecco etc not so good though. Decent selection of beers and food”

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Posted 1 month ago

“Everything was very good from booking to arrival at LGW and collection on return. They give me a ticket for exit but it was refused and I had to pay £7.00 to get out which was disappointing. please comment.”

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Posted 1 month ago

“Easy to book online. Car park easy to find, and a big car park Jet Parks Ringway”

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Posted 1 month ago

“Good value but if you have the choice. Don't park adjacent bus stop 2 on the hard-core car park. It's rough and it will ruin you case wheels.”

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Posted 1 month ago

“car park at Newcastle, long stay, all fine photo your car as the signage is not very helpful on the rows ie 6 rows in A area.”

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Posted 1 month ago

“Easy and convenient”

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Posted 1 month ago

“The lounge could do with a few more selection of drinks. The temperature was very warm, when I asked to turn it down slightly, the hostess wasn’t to happy. Otherwise I would recommend”

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Posted 1 month ago

“The multi story car park,while more expensive,is extremely convenient making for a fast getaway.”

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Posted 1 month ago

“Excellent service, everything ran smoothly. Good value.”

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Posted 1 month ago

“Very dated rooms but comfortable bed. Parking was good. All in all would consider using again”

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Posted 1 month ago

“All smoothly done from parking to drop off keys Bus journey to the terminal and back is very cramped and not easy to get heavy case on and off Return for the car is the same but easy to get keys and collect car and drive away Would recommend pre booking early through app.”

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Posted 1 month ago

“Very helpful and everything worked out well. Thank you”

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Posted 1 month ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

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Posted 1 month ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

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Posted 1 month ago

“Very good value for money. Friendly staff Food average only let down but my husband is a chef & we prefer more unusual food 😁”

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Posted 1 month ago

“Hotel was well located and a 10 minute walk to Gatwick. The beds were comfy but the room a little too warm hence the 4 stars.”

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Posted 1 month ago

“Very good, no problems could just ne a bit more frequent.”

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Posted 1 month ago

“We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again”

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Posted 2 months ago

“Wide space car parking at Edinburgh Airport is easy to get to and a few minutes by bus transfer. Buses are regular and minimal waiting times. Can be a little manic trying to get cases loaded onto the bus whilst other passengers are doing the same thing. But overall, a good service provided.”

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Posted 2 months ago

“Accommodation :excellent location. Very friendly staff. Car rent : very friendly and accommodating staff.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 8,050 reviews