Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,701 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,701 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent seamless service.”

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Posted 1 month ago

“The booking was easily managed. The process to drop keys was quite lengthy although it was automated due to the number of customers but none the less, the transfers were swift. Upon return we boarded a bus without waiting and were soon back to our car on the way home”

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Posted 1 month ago

“Very good service from air parks friendly staff as were the staff in the Ibis hotel, overall worth a 4 star as the price was very good.”

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Posted 1 month ago

“Bit of a wait outside on our return whilst my husband went in to collect the key”

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Posted 1 month ago

“Have used before without any hassle, only thing this time was we weren't dropped of at the terminal building”

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Posted 1 month ago

“Very competent, no problems all good”

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Posted 1 month ago

“We used holiday extras to book parking at Leeds mid-stay. It all worked fine but the instructions were not very clear as to what to do on collecting the car and getting out of the car park on our return.”

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Posted 1 month ago

“This is a smooth operation and I've been using Holiday Extras (Purple Parking) for some time. One note of concern, however. On my return when I called the number on the card, a recorded message said it was not possible to connect the call. That's the second occasion I've experienced this. Hope it's fixed for next time!”

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Posted 1 month ago

“Had to wait a while for car to be bought round No clear order queue /service”

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Posted 1 month ago

“Quick and easy transfer on arrival and departure”

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Posted 1 month ago

“Great hotel for pre-flight night. Pillows were amazing.”

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Posted 1 month ago

“Great parking easy at a reasonable price”

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Posted 2 months ago

“Hotel well located. Easy to park and get to and from the airport. Hotel could have advised on procedure for exit from the park when leaving. You have to ring reception from the the barrier phone to get confirmation so they can open it to enable you to leave. Would have been easier to issue a ticket to insert at barrier as quite a queue of confused people trying to exit. Otherwise worked well .”

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Posted 2 months ago

“So easy to use and very well organised. It made our stay stress free. I can definitely recommend them it was much easier than parking the car yourself and having to travel in as your right there in the terminal.”

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Posted 2 months ago

“Everything worked very well .. although we did struggle a bit finding a space”

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Posted 2 months ago

“Hotel as expected although staff not the most welcoming i have encountered. As this was a hotel booking without caf parking, I did not understand why the HE website insisted on knowing our return home date. Any reasons pleae?”

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Posted 2 months ago

“Car parking at Stanstead in green area was fine and worked perfectly well”

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Posted 2 months ago

“I am always skeptical of these bookings actually working (previously had recurring issues of bookings not being recognised at airport car parks) but let’s be fair: you’re here because the price you’ve been quoted is significantly cheaper than paying directly to the company. Only issue was my name on the booking was “tempextra tempextra” but I was found via reference. This was probably a result of their website confirmation page which I just could not get to accept my details! Thankfully it eventually took my car reg, so the car park portion of the booking worked flawlessly. AND I got the hotel portion easily enough.”

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Posted 2 months ago

“Liverpool airport car park was excellent, could be cheaper”

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Posted 2 months ago

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,701 reviews