Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,604 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use no problems all the way”

Helpful Report

Posted 5 hours ago

“Brilliant service, quick and easy on outbound and inbound, will definitely use again”

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Posted 17 hours ago

“Top spot for parking at the airport”

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Posted 18 hours ago

“Excellent value no problems what do ever recommend them no problem”

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Posted 19 hours ago

“Amazing service as usual - the staff on our return were welcoming, friendly and happy. A lovely return home and as usual hassle free parking that's good value and convenient.”

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Posted 1 day ago

“Hassle free parking only complaint parking space a bit tight”

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Posted 1 day ago

“Quick & easy to book, reasonably priced & didn’t have too long to wait for bus.”

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Posted 1 day ago

“Top drawer experience right from dropping the car off, the staff are very helpful, even indicating the right direction for the correct terminal to check in. Collection was just as easy with explicit instructions on the slate easy to access lockers and then provided with the location of the car which was not far from the lockers in order to facilitate a very quick exit.”

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Posted 1 day ago

“it's super good and the staff is sociable”

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Posted 1 day ago

“Holiday Extras are always reliable , you just know everything will be spot on. Friendly helpful staff comes as standard. Wouldn't hesitate to recommend to friends and family”

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Posted 1 day ago

“Lovely hotel with warm and friendly staff and always an excellent breakfast”

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Posted 1 day ago

“Great app. Simple to use. Will use every time great prices.”

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Posted 2 days ago

“Attentive helpful & efficient Thank you”

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Posted 2 days ago

“Easy parking, no problem with entering or leaving. Would definitely book again 👍”

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Posted 2 days ago

“Excellent courteous service”

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Posted 3 days ago

“Easy parking and easy release”

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Posted 3 days ago

“Everything went smooth. Friendly staff too.”

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Posted 3 days ago

“Easy access, great location to terminal building”

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Posted 3 days ago

“Absolutely brilliant, very impressed, we usually fly from Bristol or Birmingham so first from Gatwick for us. We dropped the car off easily, waiting bus dropped us at the north terminal, Hampton Hilton hotel literally in the airport made getting up early and had breakfast before our Cancun flight soo spot on!!! 👌 Then when we flew back we called the carpark from waiting area and the bus came within 5 minutes, collected car easily. Will definitely use again and such a fantastic value for money, thank you Cophall 😊”

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Posted 3 days ago

“What great work from everyone. Parking so simple. Bus service was amazing. No issues. Coming home the bus stopped right by our car! Would highly recommend. Thank you”

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Posted 3 days ago

Holiday Extras is rated 4.4 based on 9,604 reviews