Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

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4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drop off was quick and very straightforward. Pick up from the stance was over 15 minutes from sending the message. No acknowledgement of the message being received. In that time, two secure airpark buses had arrived and left to pick up at the stance next to us.”

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Posted 5 months ago

“Easy to book, great service and price”

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Posted 6 months ago

“Parking is slick but horribly expensive. Return flights for 2 of us didnt cost a lot more. Typical for situations where there is a virtual monopoly and you don't have much choice. The motorists gets ripped off yet again.”

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Posted 6 months ago

“Good and quick transfer to the airport. It was difficult to find a parking space with many cars badly parked taking up two spaces.”

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Posted 6 months ago

“I recently used this airport parking service and, overall, the experience was smooth and convenient. The process was straightforward, and everything ran efficiently, which I appreciated. However, I was disappointed to discover that a small amount of loose change (£3) was missing from my car upon collection. I had intentionally left the coins visible, and while the amount itself is insignificant, it’s the principle that matters. It’s unfortunate that such a minor but unprofessional action could occur, as it detracts from an otherwise positive experience. This kind of behaviour leaves a sour taste and raises concerns about trust and accountability. Based on this incident, I would now think twice about using Holiday Extras again in the future.”

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Posted 6 months ago

“Easy on line booking of parking space. Competitive rate. Improved lighting would assist finding of parking space. Additional luggage trolley locations would improve convenience especially in poor weather conditions.”

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Posted 9 months ago

“Nothing wrong with Holiday Extras booking etc and car park is fine but Manchester Airport need to put out better signage on road network to take you to T2 Multi Storey car park entrance.”

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Posted 10 months ago

“It was ok & not your fault but there was a long wait in the chilli evening weather 4 the long stay bus which we have not normally experienced but it was a full bus. Maybe only one bus on in winter & 2 /3G lights arrived at the same time”

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Posted 10 months ago

“car was ready for collection however the carpets were dirty inside, as though whoever drove it had walked in mud”

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Posted 11 months ago

“The car drop off and pick up was a very quick process.It was well organised and is located only a few minutes walk from the terminal. The only thing that did not work was the phoning ahead of arrival. Maple Parking's phone system was not be operating properly. However, it did not cause a problem, they were expecting me. Given the very reasonable price and location, I would use them again.”

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Posted 11 months ago

“Professional in all aspects. Coach Drivers helpful and courteous.”

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Posted 1 year ago

“Easy to find car park, short walk to airport, rather expensive.”

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Posted 1 year ago

“Really excellent service. Very pleasant and helpful staff.”

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Posted 1 year ago

“I always use the Park Smart carpark at Liverpool Airport and never experience any issues. The only reason I gave 3 star's was because I believe it is far too expensive. Within a couple of year's the price has doubled in all forms of car parking at the Airport and I feel it's totally unjustified.”

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Posted 1 year ago

“Everything went to plan other than on our return to Jetpark 3, we had parked in Zone A which was completely flooded with no assistance from car par k attendants to call on for help”

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Posted 1 year ago

“The process was fairly easy on arrival. However finding the bus on the way back was tricky with a couple of us ending up in wrong car parks, all we need to know is to head for bus stop 11 but the paperwork didn't mention it. Finally finding the car in a huge car park was not easy, it would be so easy if they just had bay numbers.”

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Posted 1 year ago

“The hotel and parking was ace so convenient as the carpark was across the road, however when getting to our destination I was told I’d be greeted by a person with my name for my hire car which I wasn’t I had to search for him after a phone call. Also I ordered an estate as there was four of us and I got a small suv which was underpowered and to small for our cases so we had to squeeze in.”

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Posted 1 year ago

“Ibis hotel at Manchester was brilliant so clean n great location how ever maple car park was awful we had to walk half a mile for car with luggage on an awful gravel road..we waited to be picked up after our flight for 45 mins”

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Posted 1 year ago

“Made the mistake of not using our usual purple parking and went with Take Off Meet and Greet. Drop off was fine, but pick up was a nightmare. Rang from baggage recalim as per normal but ended up waiting 50 minutes for our car in the freezing cold. Lots of excuses as to why our car was late etc, but would not use again just to save a few pounds.”

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Posted 1 year ago

“Nice section of food and drink but not worth the money unless you can stay for the full three hours. It did not help that the lounge was late in opening and there was a long queue at 4am.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,071 reviews