Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.24

4.2 Rating 5,460 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.2

Based on 5,460 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drop and go ,very efficient at car par pity the bus service is so slow noticed 3x jetpark3 busses before ours arrived”

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Posted 6 hours ago

“Easy well managed service definitely use again”

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Posted 7 hours ago

“Parking all went smoothly with no problems.”

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Posted 7 hours ago

“Have used this hotel and onsite parking a few times now and I’ve never been let down. Park the car at the Delta hotel, check in to your excellent hotel room, enjoy a few drinks and meal in the hotel and in the morning get the minibus to the airport. On return get the minibus back to the hotel pick up the car and set off home. Simple and removes some much hassle - will definitely use again.”

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Posted 7 hours ago

“Can not fault anything it’s such a good setup all staff so helpful and friendly we wouldn’t use any other way of parking BRILLIANT”

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Posted 7 hours ago

“Great hotel and parking would definitely use again.”

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Posted 9 hours ago

“Will be using again”

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Posted 9 hours ago

“Great parking lots of space to the rear not to the front of the hotel as you would expect but no problem with parking lots of space will stay there again in the future”

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Posted 19 hours ago

“Easy to find. A quick arrival & departure”

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Posted 1 day ago

“Great service as always thank you”

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Posted 1 day ago

“Fantastic, service thank you”

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Posted 1 day ago

“Easy to book using the app prices are great”

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Posted 1 day ago

“When arrived at car park they didn’t have our booking”

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Posted 1 day ago

“Very easy to use”

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Posted 1 day ago

“I booked Meet and Greet, and I have a disability. Where I had to park the car was a too much of a walk for me to get to the reception to handover my keys. I thought the Meet and Greet was like Gatwick Airport they actually meet you at the Airport entrance and take your car back to the carpark, and then bring your car back when you arrive. Stansted Airport needs to consider those who have a disability as this was very tiring.”

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Posted 1 day ago

“Very efficient service provided.”

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Posted 1 day ago

“Excellent service on both arrival and departure at the car park. Reasonable prices too.”

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Posted 1 day ago

“Very easy to use, great price, simple service. My only gripe is the car park itself being a bit messy. The pathways are looking delapidated in places, there are weeds, tree roots breaking the surface etc. It needs an overhaul.”

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Posted 1 day ago

“Easy online booking good price & stress free airport parking.Great service thank you”

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Posted 2 days ago

“Had used hotel previously with no issues. This time having booked an evening meal told unable to eat in restaurant as no tables available, receptionist unwilling to try and resolve situation. Happily restaurant manager aware of issue went out of his way to resolve problem and were able to enjoy a meal after a 10 min delay. Otherwise hotel and parking facilities excellent .”

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Posted 2 days ago

Holiday Extras is rated 4.2 based on 5,460 reviews