Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,668 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,668 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and service”

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Posted 2 weeks ago

“They are always good value and good service”

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Posted 2 weeks ago

“The booking process was very easy and the prices competitive. It is worthwhile adding late return cover, which costs very little extra, in order to have peace of mind in the event of flight delays or cancellations.”

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Posted 2 weeks ago

“Have used holiday parking for years now. Very good value for the amount you pay.”

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Posted 2 weeks ago

“Very good apart from not having any lighting on way out”

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Posted 2 weeks ago

“We booked hotel and parking at Gatwick, good hotel and kept our car safe for the whole week. Would recommend the hotel restaurant, free buffet for kids and lovely food for adults.”

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Posted 2 weeks ago

“Have been using Holiday Extra for a couple of years now. always competitive on price. Have used them for airport parking only, parking and hotel and even travel insurance. Easy and convenient to book. Professional and helpful. Would recommend to friend and family.”

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Posted 2 weeks ago

“Very professional”

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Posted 2 weeks ago

“Very efficient. Secure park. Used the bus transfer from drop n go. Used many times and will continue to do so.”

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Posted 2 weeks ago

“Excellent service.”

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Posted 2 weeks ago

“Slight lack of communication for pickup at the airport but otherwise went well”

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Posted 2 weeks ago

“Great service, easy to park, no hassle - given a card with contact number and exit code, bus was there anyway after we'd collected our luggage. Bus really was only a matter of minutes.... Car park was securely fenced/cctv/etc. Overall great and stressfree! Will use again :)”

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Posted 2 weeks ago

“I had no issues with the service. I was constantly updated before my holiday and as promised the driver made contact 24 hours before the trip. The driver arrived on time and as promised even though the driver had to be changed due to an issue with the vehicle. Again I was contacted 24 hours before we came home. I requested a change of pick up time which was accepted at no extra cost. Great service and Ill definitely use it again. Much cheaper as well compared to other transfer companies and local taxis.”

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Posted 2 weeks ago

“The whole experience of booking parking and transfers really easy.”

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Posted 2 weeks ago

“Everything went as planned, little bit difficult to find the way in when driving. Very convenient for terminal 2 within walking distance from terminals 1 and 3. Easy check-in friendly staff, basic but clean room. Does what it says on the can, would use again and recommend to all.”

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Posted 2 weeks ago

“Car checked for damage on arrival. Easy drop off well managed. Return would be helpful to have some signage to show where to go. Key collection easy and some one there just in case. Short walk to car (easy as long as not raining)”

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Posted 2 weeks ago

“Easy and quick check in. Fast pick up of keys on arrival. Would recommend and have used several times.”

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Posted 2 weeks ago

“Very friendly staff greeted us at the parking entrance even though we were ahead of our booking time. Again the handing in of the keys and retrieval of the keys was very straightforward - no queuing and again very helpful and friendly staff. Excellent experience all round.”

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Posted 2 weeks ago

“All went according to plan. Very easy check-in and very fast retrieval of car . No problems at all.”

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Posted 2 weeks ago

“Everything went as usual EXCEPT the ANPR system on the exit from the Express Drop Off area, requiring contact with the office to avoid an exit charge”

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Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 7,668 reviews