Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,604 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to park up and get to the airport. The return pick up was good and our car was waiting for us on our return, every step was faultless.”

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Posted 1 week ago

“We were let down for the airport run and had to book on the morning of the fight the professional and courteous manor which I was addressed whilst the receptionist looked for the booking. The journey from carpark to airport was easy with a helpful driver On return the bus was waiting at the terminal very helpful driver,and key collection was very easy even as I lost my receipt”

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Posted 1 week ago

“Superb ! From start to finish, no complaints.”

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Posted 1 week ago

“Travelled beginning of March and really good service, but missed the turning into the lane as not lit at the bottom of the entrance so could you perhaps have a lit sign.”

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Posted 1 week ago

“Check in was super easy. Hoppa runs on time to the airport but can be really crowded on the return trip back. A very efficient method for collecting the car. No complaints at all!”

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Posted 1 week ago

“Always great service, never had to wait for a bus”

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Posted 1 week ago

“Great parking at Liverpool John Airport.Made it easy for us with extra baggage.”

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Posted 1 week ago

“Very easy to book and at an excellent price! All information shows in the app. Very smooth process to park and get the shuttle to the airport. Will definitely use again!”

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Posted 1 week ago

“Easy booking,good communication, good price. Hotel and parking were great. Free shuttle from parking to terminal is ace, sraff were super nice. Have used before and will use again.”

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Posted 1 week ago

“Perfect in everyway 3 cars booked in for family trip highly recommended great service shuttle bus added binus”

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Posted 1 week ago

“Our flights were booked for us by our TA who used Ryanair for our return leg. We were unaware that Ryanair use Terminal 3. Had I known that I would have used T3 Meet and Greet rather than T2. That's not Holiday Extras fault but it did make our pick up a bit more difficult. Maybe if return flights arrive at a different terminal to departure this could be pointed out in the booking process?”

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Posted 1 week ago

“Always good service”

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Posted 1 week ago

“Used a few times now . Highly recommended”

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Posted 1 week ago

“Perfect park and ride No waiting”

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Posted 2 weeks ago

“Found the car park straight away ! Was quickly taken to a space Got on the shuttle bus to the airport and only got hand luggage so was through within half hour Same on way back After a week I found my car easily ! Definitely use again Cheaper than taxi”

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Posted 2 weeks ago

“Easy to use and worthwhile.”

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Posted 2 weeks ago

“Everything what was expected reliable and efficient.”

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Posted 2 weeks ago

“Parken MAN T3 multi storey. Costs a bit more but Holiday Extras discount helps. Just short walk to T1.”

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Posted 2 weeks ago

“So easy to park and ride, and a great price too”

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Posted 2 weeks ago

“Highly recommend this company. From booking and dropping off the car at the airport (which is super close to the departure lounge) to collecting the car back was all so super easy. We'll definitely be using them again. Thank you”

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Posted 2 weeks ago

Holiday Extras is rated 4.4 based on 9,604 reviews