Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,893 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,893 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well organised, good shuttle service and only had to wait 10 mins both ways”

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Posted 2 weeks ago

“Just so easy & all directions good.”

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Posted 2 weeks ago

“Easy to book. Good information and directions. Easy to use. Hassle free start and end to the holiday.”

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Posted 2 weeks ago

“Parking was easy to find and easy to get to didn't have any problems arriving or leaving”

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Posted 2 weeks ago

“Definitely will be using this method of parking again.”

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Posted 2 weeks ago

“Easy to get to, friendly service and helpful staff.”

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Posted 2 weeks ago

“Having stayed at mid-stay car park several times we are happy with everything. When we returned to our car our wing mirror had been pushed in against the car but it wasn’t broken, presumably a neighbouring car had got too close & caught it?”

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Posted 2 weeks ago

“So easy to book, so well run. Polite staff and lovely drivers. I have used this service so many times. Will always use.”

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Posted 2 weeks ago

“Used this company many many time and very delighted with the service, park up hand the keys in and hop on the bus service waiting, what more do you want”

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Posted 2 weeks ago

“Very good nice parking very easy and we loved it thank you 🙏”

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Posted 2 weeks ago

“Great experience using self park at Luton Airport- no problem at all. Would definitely recommend.”

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Posted 2 weeks ago

“A really lovely start to our holidays. Food was delicious and plentiful as was the drinks. Wonderful service by the staff very friendly and efficient.”

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Posted 2 weeks ago

“Very simple process. Everything went well. We did have to wait for 5 mins for our car, but that was perhaps due to Heathrow being very efficient on baggage reclaim and passport control.”

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Posted 2 weeks ago

“I have been using Air Parks via Holiday Extras for years and never had any problems.”

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Posted 2 weeks ago

“Was on Time and very efficient.”

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Posted 2 weeks ago

“No problems at all. From ease of booking, plenty of space and handiness for the airport we couldn't find a fault”

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Posted 2 weeks ago

“I parked in the Silver Zone at Bristol in a disabled bay. On my return my car had been moved to the furthest corner of the car park(B60) despite me having displayed my Blue Badge. Not something I expected!”

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Posted 2 weeks ago

“Great service . We were called as we drove in the car park . They were friendly & car waiting when we got back 👍👍”

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Posted 2 weeks ago

“Superb instructions and address. Barrier recognised number plate (having been so easy to change car details day before when I realised I had changed car and forgot to update) super easy and will use again”

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Posted 2 weeks ago

“Just about perfect had a bit of trouble finding the car , even taking a photo of the spot we had parked. But that was our fault.”

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Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 8,893 reviews