Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.25

4.3 Rating 5,625 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 5,625 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service throughout”

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Posted 2 weeks ago

“I found the service easy to use. The people friendly and helpful.”

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Posted 2 weeks ago

“Saved some money on parking, though exit didn't work as smoothly as usual. Mid stay is a good arrangement but I would prefer a cheaper option further away; however this is not available for a three day trip. Once you're into catching a bus, the whole concept of "Mid", "Long" stay or "Jetparks" is totally irrational. Price vs transfer convenience is the only consideration.”

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Posted 2 weeks ago

“Bit of a long wait once on the coach before we left airport. Something like 1 hr 15mins.”

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Posted 2 weeks ago

“Great service. Thanks”

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Posted 2 weeks ago

“Hotel has ideal location in the Gatwick North Terminal. Maple parking reception is in Sofia hotel car park which is just adjacent to North Terminal entrance. Hotel is modern and clean with a friendly welcome.”

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Posted 2 weeks ago

“Simple and easy”

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Posted 2 weeks ago

“Very helpful staff, including assistance on a very wet evening.”

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Posted 2 weeks ago

“Good service, easy.”

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Posted 2 weeks ago

“Good location close to airport with prompt transportation to and from the terminal.”

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Posted 2 weeks ago

“Very easy parking with great access to airport, reasonable price”

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Posted 2 weeks ago

“Used APH for Gatwick, easy check in, transfer and return etc. cheapest price with holiday extras.”

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Posted 2 weeks ago

“Fantastic, no problem with entering or leaving the carpark and a good price”

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Posted 2 weeks ago

“It was really easy to park in the multi storey and straight into the airport. We had a very lengthy delay in Tenerife and were really worried about the car park but there was nothing to worry about as there was no extra charge made cannot thank you enough”

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Posted 2 weeks ago

“Excellent parking position, good price and efficient booking system”

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Posted 2 weeks ago

“We always used holiday extras to book airport parking. Never had a problem before but on this occasion the barrier didn’t open when we approached in our car at 02:30. We used the buzzer (after some difficulty seeing at this time) and gave the booking number to the operator who opened the barrier remotely and gave us a token to use in the machine, for our exit 2 weeks later. The operator informed us that the camera couldn’t read our number plate. Wouldn’t put us off using again”

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Posted 2 weeks ago

“All of the a/c and heating controls were changed on my car - Why ? Also had to pay the Gatwick parking charge of £6.00 on exit as the only way out we were guided to as to go through the charging zone This was a charge we were not made aware that we would need to pay prior to booking”

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Posted 2 weeks ago

“Great checking experience lovely food and fabulous room what more do you need”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Booked Drop and Go car parking at Manchester. All very straightforward and efficient but not easy for passengers with walking difficulties. Getting on buses with luggage and disabled passengers isn’t recommended!”

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Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 5,625 reviews