Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,810 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service always as been cannot fault it”

Helpful Report

Posted 1 month ago

“Excellent service all round. We were delayed arriving for departure and they called to check on us. Also delayed on our return, no drama there too. Quick and simple process. Would use instead of parking again.”

Helpful Report

Posted 1 month ago

“Thank all involved for caring for us excellent and punctual transfers polite staff and comfortable coaches will be using transfers again in June”

Helpful Report

Posted 1 month ago

“Great for making your travel plans much less stressful. Friendly and clean .”

Helpful Report

Posted 1 month ago

“Using Maple Parking Meet and Greet at Birmingham Airport. Drop off was smooth, however upon collection, although car was there, it was damaged. Big dent in the bonnet which also no longer shuts properly. Photos taken by both staff there and us, reported to their Head Office, but no feedback apart from an automated response saying they will respond in 5 days. Very disappointed”

Helpful Report

Posted 1 month ago

“The hotel is quirky boutique style, really nice atmosphere in the bar/restaurant, and comfortable beds ! It’s hard to find, couldn’t have done it without the SatNav. It’s like it’s on an industrial site. Also the buses to the Terminal are every 45 minutes, not regular enough. Would I book hotel/parking again….probably!”

Helpful Report

Posted 1 month ago

“Car not ready on pick up. Almost an hours wait after a long already delayed journey. Before they sourced our vehicle to be dug out from the middle of the park we had a lively discussion in re of if we’d booked the correct time for pick up. We had - turns out they entered the wrong instructions. Complained to H Extras no reply as yet… pretty useless all round!”

Helpful Report

Posted 1 month ago

“Only positive is the car was on time, but had obviously been parked outside it had loads of bird droppings over it”

Helpful Report

Posted 1 month ago

“Fairly straight forward to get too. Friendly staff (even at 3.30am). Went straight to T2. Pick up at stop 17.”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“We stayed at radison blue Heathrow, booked it with parking The hotel and staff were fantastic plenty of room to park and picked up the car without any issues.... definitely recommend this service”

Helpful Report

Posted 1 month ago

“All went very well from dropping car off to collection. Well priced and efficient. Good directions to drop off.”

Helpful Report

Posted 1 month ago

“Brilliant from checking in our car to collecting it. Pleasant staff and well explained.”

Helpful Report

Posted 1 month ago

“Brilliant service”

Helpful Report

Posted 1 month ago

“We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again”

Helpful Report

Posted 1 month ago

“Everything was just perfect with the transfers, Thank you.”

Helpful Report

Posted 1 month ago

“Easy to book. Easy access to car park. Buses frequent and efficient. Good price.”

Helpful Report

Posted 1 month ago

“Love Jet Parks at East Midlands, just don't like the fact its not open all year.Easy and convenient dropped off right outside the terminal with your luggage.”

Helpful Report

Posted 1 month ago

“Great drop off by terminal and pick up was so easy .”

Helpful Report

Posted 1 month ago

“Premium Red Carpark at Gatwick. Listed as a 1-4 minute walk to the terminal. It is at least a ten minute walk.”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,810 reviews