Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,799 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish. It was so easy and well oiled. Definitely will use again if flying from Heathrow”

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Posted 4 weeks ago

“Amazing price considering Easter break.”

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Posted 4 weeks ago

“Overall, all went well. The shuttle bus service was however slow and the buses overcrowded.”

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Posted 4 weeks ago

“All went smoothly with no hold up .Buses waiting at pick up on return even though it was midnight.We always use silver Zane.”

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Posted 4 weeks ago

“I was very disappointed this time . I have booked till 18.00 hrs but was asked to pay £10 at 17.42. I was very disappointed to say the least . I will not use this company again unfortunately. I have used this company for many years as iam a regular traveller . So disappointed”

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Posted 4 weeks ago

“Went above and beyond to help us get home when our car broke down a big thank you to all.”

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Posted 4 weeks ago

“Great service. Easy parking and transfer. On the way back there was a lot of people at the bus stop and the driver got as many people on as safely possible then made sure the remaining people had another bus. Also helped us off with our luggage”

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Posted 4 weeks ago

“I’ve used Manchester Drop and Go many times and am now used to the system. It isn’t the cheapest parking option but great to have your car on site - especially if flying from T3!!”

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Posted 4 weeks ago

“Great service. Getting more expensive but can’t fault service”

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Posted 4 weeks ago

“Brilliant service always as been cannot fault it”

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Posted 4 weeks ago

“Excellent service all round. We were delayed arriving for departure and they called to check on us. Also delayed on our return, no drama there too. Quick and simple process. Would use instead of parking again.”

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Posted 4 weeks ago

“Thank all involved for caring for us excellent and punctual transfers polite staff and comfortable coaches will be using transfers again in June”

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Posted 1 month ago

“Great for making your travel plans much less stressful. Friendly and clean .”

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Posted 1 month ago

“Using Maple Parking Meet and Greet at Birmingham Airport. Drop off was smooth, however upon collection, although car was there, it was damaged. Big dent in the bonnet which also no longer shuts properly. Photos taken by both staff there and us, reported to their Head Office, but no feedback apart from an automated response saying they will respond in 5 days. Very disappointed”

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Posted 1 month ago

“The hotel is quirky boutique style, really nice atmosphere in the bar/restaurant, and comfortable beds ! It’s hard to find, couldn’t have done it without the SatNav. It’s like it’s on an industrial site. Also the buses to the Terminal are every 45 minutes, not regular enough. Would I book hotel/parking again….probably!”

Helpful Report

Posted 1 month ago

“Car not ready on pick up. Almost an hours wait after a long already delayed journey. Before they sourced our vehicle to be dug out from the middle of the park we had a lively discussion in re of if we’d booked the correct time for pick up. We had - turns out they entered the wrong instructions. Complained to H Extras no reply as yet… pretty useless all round!”

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Posted 1 month ago

“Only positive is the car was on time, but had obviously been parked outside it had loads of bird droppings over it”

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Posted 1 month ago

“Fairly straight forward to get too. Friendly staff (even at 3.30am). Went straight to T2. Pick up at stop 17.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“We stayed at radison blue Heathrow, booked it with parking The hotel and staff were fantastic plenty of room to park and picked up the car without any issues.... definitely recommend this service”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,799 reviews