Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.25

4.3 Rating 5,634 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 5,634 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used APH for Gatwick, easy check in, transfer and return etc. cheapest price with holiday extras.”

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Posted 2 weeks ago

“Fantastic, no problem with entering or leaving the carpark and a good price”

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Posted 2 weeks ago

“It was really easy to park in the multi storey and straight into the airport. We had a very lengthy delay in Tenerife and were really worried about the car park but there was nothing to worry about as there was no extra charge made cannot thank you enough”

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Posted 2 weeks ago

“Excellent parking position, good price and efficient booking system”

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Posted 2 weeks ago

“We always used holiday extras to book airport parking. Never had a problem before but on this occasion the barrier didn’t open when we approached in our car at 02:30. We used the buzzer (after some difficulty seeing at this time) and gave the booking number to the operator who opened the barrier remotely and gave us a token to use in the machine, for our exit 2 weeks later. The operator informed us that the camera couldn’t read our number plate. Wouldn’t put us off using again”

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Posted 2 weeks ago

“All of the a/c and heating controls were changed on my car - Why ? Also had to pay the Gatwick parking charge of £6.00 on exit as the only way out we were guided to as to go through the charging zone This was a charge we were not made aware that we would need to pay prior to booking”

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Posted 2 weeks ago

“Great checking experience lovely food and fabulous room what more do you need”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Booked Drop and Go car parking at Manchester. All very straightforward and efficient but not easy for passengers with walking difficulties. Getting on buses with luggage and disabled passengers isn’t recommended!”

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Posted 2 weeks ago

“Very happy with overall experience. We stayed overnight before flying from Gatwick at the Holiday Inn. Plenty of parking, check in was ok although rather a lot of duplication and manual form filling, can they not get the paperwork pre printed digitally? Had a nice meal in the restaurant although took ages to get served. Appeared to be due to lack of staff, not the staffs fault! Room was lovely and compares favourably to Premier Inn, whose rooms are getting more and more basic quite honestly. Caught the Hoppa next morning, but do allow for about 20 minutes journey time! Coming back, very simple process, a little confusion on where to catch the Hoppa back from the terminal, but soon resolved, quick journey back, gave in our form at reception and picked up our key and off we went!”

Helpful Report

Posted 2 weeks ago

“I arrived at the car park and it didn’t recognise my registration as on the confirmation . They let me in after a while and told me there was no registration plate on the booking . I had the same problem leaving and it was embarrassing ,”

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Posted 2 weeks ago

“Easy to enter and exit short walk to terminal”

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Posted 2 weeks ago

“Silver Zone at Bristol - good parking facility, check-in automated, bus to and back from airport efficient, only downside was a long queue to pick up of keys.”

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Posted 2 weeks ago

“Bus stop is too far away, anyone with walking difficulties would find it hard work.”

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Posted 2 weeks ago

“Drop and go ,very efficient at car par pity the bus service is so slow noticed 3x jetpark3 busses before ours arrived”

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Posted 2 weeks ago

“Easy well managed service definitely use again”

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Posted 2 weeks ago

“Parking all went smoothly with no problems.”

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Posted 2 weeks ago

“Have used this hotel and onsite parking a few times now and I’ve never been let down. Park the car at the Delta hotel, check in to your excellent hotel room, enjoy a few drinks and meal in the hotel and in the morning get the minibus to the airport. On return get the minibus back to the hotel pick up the car and set off home. Simple and removes some much hassle - will definitely use again.”

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Posted 2 weeks ago

“Can not fault anything it’s such a good setup all staff so helpful and friendly we wouldn’t use any other way of parking BRILLIANT”

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Posted 2 weeks ago

“Great hotel and parking would definitely use again.”

Helpful Report

Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 5,634 reviews