Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,873 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,873 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently used this airport parking service and, overall, the experience was smooth and convenient. The process was straightforward, and everything ran efficiently, which I appreciated. However, I was disappointed to discover that a small amount of loose change (£3) was missing from my car upon collection. I had intentionally left the coins visible, and while the amount itself is insignificant, it’s the principle that matters. It’s unfortunate that such a minor but unprofessional action could occur, as it detracts from an otherwise positive experience. This kind of behaviour leaves a sour taste and raises concerns about trust and accountability. Based on this incident, I would now think twice about using Holiday Extras again in the future.”

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Posted 3 weeks ago

“Recent changes have improved the system & made car collection much quicker.”

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Posted 4 weeks ago

“Used for years now never been let down confirmation sent for bookings and pick up times, easy to contact if unsure of anything, reliable we’ve never been let down, pleasant staff at Tenerife South airport. Looking forward to our next booking. Thank you”

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Posted 4 weeks ago

“Very good”

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Posted 4 weeks ago

“Quick and easy. Always nice price !”

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Posted 4 weeks ago

“Absolutely spot on from start to finish. Would highly recommend. No waiting around no rush no queues it was fabulous”

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Posted 4 weeks ago

“great car park, easy and efficient not far to walk”

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Posted 4 weeks ago

“Great experience, park and ride with a short drive to the terminal.”

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Posted 4 weeks ago

“Excellent service and great VFM.”

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Posted 1 month ago

“Good experience. Food and drink good and a relaxing atmosphere. Would definitely book again.”

Holiday Extras 5 star review on 3rd April 2026

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Posted 1 month ago

“Easy to find and park. Lovely driver who took everyone’s case into the bus and stacked them on the racks.”

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Posted 1 month ago

“Perfect, drive straight in park up,on return get in drive off, couldn't be better, well worth the money”

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Posted 1 month ago

“Excellent service yet again, would not use anyone else!”

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Posted 1 month ago

“Everything went exactly as arranged.”

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Posted 1 month ago

“So easy to use and reasonably priced”

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Posted 1 month ago

“Staff were excellent my car was ready and waiting on return will definitely use again top marks”

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Posted 1 month ago

“Exactly as described and all went smoothly. Flight delayed by four hours so arrived at 3am but car ready for pick up without delay.”

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Posted 1 month ago

“Easy to use. Worked well”

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Posted 1 month ago

“Good value and a short walk from the terminal.”

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Posted 1 month ago

“Easy with every step: booking, paying, arriving and leaving”

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Posted 1 month ago

Holiday Extras is rated 4.4 based on 9,873 reviews