Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,256 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“The whole process was very smooth from beginning to end”

Helpful Report

Posted 1 month ago

“Driver sent pick up information and kept in touch. Added touches,opened car doors, took our luggage to the hotel reception. Really pleased.”

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Posted 1 month ago

“We have used the holidays extra app to book car parking at Jetparks Ringway. Have used this car park numerous times without any problem. I forgot to update my new number plate, but they opened the barrier with my booking ref and gave me a token to exit the car park.”

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Posted 1 month ago

“Ease of booking and regular reminders of up and coming travel also knowing our car is secure when we’re away. Honestly you just take the stress out of booking holidays 😊”

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Posted 1 month ago

“A brilliant start to our holiday thank you”

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Posted 1 month ago

“Smooth pick up and smooth delivery to car park”

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Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

“Efficient way of booking with no problems entering humberside airport and leaving.”

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Posted 1 month ago

“Glad I found this site/app. Easy to use, the transport partners you have have been super great in our experience.”

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Posted 1 month ago

“car was ready for collection however the carpets were dirty inside, as though whoever drove it had walked in mud”

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Posted 1 month ago

“Always use Purple Parking. Car is always ready and they have a good team with their own permanent desk in the car park. Quick and simple process.”

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Posted 1 month ago

“All went well. Bus took long time to arrive.”

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Posted 1 month ago

“Great easy to find hotel good room food good staff very helpful . Easy to check out and catch bus to airport . Car safe and easy to collect when home . Will do it again when flying”

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Posted 1 month ago

“Perfect Parking as always and very helpful Staff too.”

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Posted 1 month ago

“Overnight stay and 7 nights parking worked very well”

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Posted 1 month ago

“Booking process easy. Lounge access not easily identifiable, should have proper directions for those with reservations as we queued with those who were paying on the day.”

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Posted 1 month ago

“Transport was perfect. Waiting for us when we got there even though we were delayed 90mins at no extra cost.”

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Posted 1 month ago

“Excellent …. I prompt drop off and pick up. Thanks”

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Posted 1 month ago

“Perfect in all ways very helpful staff”

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Posted 1 month ago

“I would have given 5 stars, but the signage to Manchester T2 West Multi Storey was hopelessly inadequate and now seems to be known as P3. Otherwise, easy access to the terminal and plenty of empty parking spaces on the upper floors.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 9,256 reviews