Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,612 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient place to park for the airport and a good place to stay. Clean and comfortable and a friendly welcome.”

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Posted 1 month ago

“Very easy only the cost is questionable.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Good Value. Easy check in and out. Second time using. Will always use if flying from Heathrow”

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Posted 1 month ago

“All ran very smoothly”

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Posted 1 month ago

“Lovely room not a lot of gluten free options on the menu”

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Posted 1 month ago

“Very happy indeed with the hotel and parking facilities. Very easy checking in at hotel with the self service check in screens now. Car parking with maple parking excellent and the same on our return. Would highly recommend.”

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Posted 1 month ago

“Everything was great. I just think your flight should be tracked and your transport ready and waiting.”

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Posted 1 month ago

“Collect and return to airport perfect”

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Posted 1 month ago

“Efficient and effective”

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Posted 1 month ago

“The drop and park at Luton Airport was very good. We dropped the car and keys with ease. When we picked the car up the instructions were very easy tonise to get the car back and the machine showed what lane the car was parked in.”

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Posted 1 month ago

“Easy to book & park. One small niggle is that there are no signs when you get out of the lift so we trailed with all our luggage to the wrong end of the carpark”

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Posted 1 month ago

“Very easy to book and to park”

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Posted 1 month ago

“Efficient bus service making the stay really easy”

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Posted 1 month ago

“Drop off easy as is pick up. Use every trip :)”

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Posted 1 month ago

“Easy to book, no problems with parking.”

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Posted 1 month ago

“Enjoyed the stay and parking went well. Good value for money . Helpful staff - stay better this time than our last stay! Will consider using the hotel again.”

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Posted 1 month ago

“Always excellent service at Manchester drop and go. Shuttle service to terminals really helpful. Staff friendly and always eager to help.”

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Posted 1 month ago

“Parking would be better if there was a shuttle service”

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Posted 1 month ago

“Great service from start to fi is, will be using again and would recommend to family and friends”

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Posted 1 month ago

Holiday Extras is rated 4.4 based on 9,612 reviews