Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,154 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, no issues, will always use them”

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Posted 1 month ago

“Easy to find car park, no issues with automated entry or exit”

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Posted 1 month ago

“Great efficient service”

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Posted 1 month ago

“Great service easy to park.”

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Posted 1 month ago

“Easy to find the car park. It was very busy and was a bit difficult to find a parking space but we managed. Bus to the airport and back again was seemless. Will use again.”

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Posted 1 month ago

“Good service easy to book and amend car parking”

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Posted 1 month ago

“Excellent service -,reasonably priced, efficient and reliable. The announcements of the Bus Stop numbers when we returned to collect the car were hard to hear!”

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Posted 1 month ago

“Meet and greet parking was easy and perfect”

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Posted 1 month ago

“Glad your open again. Easy to find, book, and drive to. Staff are very friendly, very dirty bus ride to the airport. Will be using again in February.”

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Posted 1 month ago

“Ideal for family holidays, park up, get a very regular bus, and go. Easy to get back to as well. Wouldn't use anyone else.”

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Posted 1 month ago

“No hassle parking at Stansted park and ride.”

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Posted 1 month ago

“Can't fault them, car was parked in disabled bay, easy drop of and collection.”

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Posted 1 month ago

“Wouldn’t use another app, reliable safe and fantastic prices”

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Posted 1 month ago

“Shuttle drivers were lovely and we hardly had to wait at all. We had to drive around quite a bit to find a space and when we did, there was no obvious way of remembering where we were I.e. no lane number for where we parked so we had to take a video of the area and try to remember.”

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Posted 1 month ago

“Easy to use, bus stops are well placed and no longer than a 10 minute wait. I've used service before and rate this better than the hotel shuttle which I've previously used. Our driver taking us to the airport was brilliant, he was so friendly, chatted to everyone who got on keot us informed of terminals and helped everyone on with cases then put holiday music and everyone joined in which created a really good atmosphere on the bus he was the epitomy of really good customer service”

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Posted 1 month ago

“Everything worked as it should. Super efficient way to leave your car and the Sofitel Hotel is perfect to stay the night before you fly.”

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Posted 1 month ago

“Plenty of information and easy to follow. All I had todo was turn up and say I’d got a reservation under my name and it was that simple.”

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Posted 1 month ago

“Great staff and easy to park then quick to departures I had a ten minute wait on my return luckily the weather was fine Otherwise a 5 star review”

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Posted 1 month ago

“Used many times without any issues.. great service 👏”

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Posted 1 month ago

“Very straight forward. Postcode took us straight to car park. No long wait for the bus. Buses empty with lots of space. Worked perfect.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 9,154 reviews