Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Great service, car was ready and waiting. Had a battery issue (been away 34 days). Meet and greet sorted it out within 5 mins”

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Posted 1 month ago

“no problems as usual used many times without issues”

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Posted 1 month ago

“Good a smooth service 👌”

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Posted 1 month ago

“Really easy and straight forward”

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Posted 1 month ago

“Hotel was lovely very clean and welcoming and parking was brilliant straight outside the hotel so no walking,taxis or buses”

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Posted 1 month ago

“Good value, drop off in under 2 minuets, car was waiting for us after calling from arrivals hall, 3 Minuet walk from Car Park 1 to the terminal. Spot on”

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Posted 1 month ago

“We didn't have a problem until it came to finding the car.the space numbers are hard to see. And it wasn't just us, other people were the same. Otherwise I would have given a 10”

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Posted 1 month ago

“The hotel was easy to get to and the room was clean, with a comfy bed and had everything we needed. We were able to leave the car in the secure hotel car park and drive away at the end of the holiday. The taxi transfer to Heathrow airport was seamless and again arranged by the hotel. It was a stress free experience and I would definitely book again.”

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Posted 1 month ago

“Great parking with drop and go through holiday extras. Everything went well and I would use this service again.”

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Posted 1 month ago

“Well informed directions. Had to change my vehicle registration after buying a new vehicle, no additional fees for this service and all amended within 5min”

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Posted 1 month ago

“The car parking was super smooth and an easy booking process.”

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Posted 1 month ago

“All good but over priced for what it was”

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Posted 1 month ago

“Really lovely hotel. Ideal for the airport or NEC. Will definitely stay again. Good value.”

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Posted 2 months ago

“Always efficient 👍”

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Posted 2 months ago

“Excellent service and value for money”

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Posted 2 months ago

“All nice and easy pleasant experience. Found a space and parked up and all was easy when exiting the car park. The only issue we found was that the mid stay car park was a long walk from terminal 2 (about 10 minutes) where we was flying from, so possibly would use the drop and go option if booking again.”

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Posted 2 months ago

“Perfect ,thank you so much .even my flight been delay 2 hours ,but thanks to you did not charge us extra for delays..many thanks .keep good work .thank you .adios bella chao”

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Posted 2 months ago

“Hello, the parking lot is great, although I would like to see a better exit sign, as I was stuck there for 10 minutes before I left. Quick and easy ticket purchase. The parking lot is great, practically unattended. Parking spaces are OK and there were plenty of them. No problems. I recommend it.”

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Posted 2 months ago

“My car window had been left open and the guys taped it up n left a message x”

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Posted 2 months ago

“So convenient,never had a problem going in or out of the carpark.”

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Posted 2 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews