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Holiday Extras Reviews

4.3 Rating 8,903 Reviews
84 %
of reviewers recommend Holiday Extras
4.3
Based on 8,903 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Anonymous  // 01/01/2019
Quick and easy to book and excellent service
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Posted 1 month ago
Parking at Secure Airparks is excellent, buses run very frequently and always able to find a decent parking space. All hassle free and bus drivers always very polite and friendly can’t fault anything.
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Posted 1 month ago
Meet & greet T2 is a nightmare been fined twice for going through DROP OFF , signage is pathetic not LARGE enough going to start using Leeds Bradford !!
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Posted 1 month ago
Poor service
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Posted 1 month ago
Easy to use Liked everything been on the app But you do need to put the post code of the hotel on your info rather than just directions - would make entering it into the sat nav much easier
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Posted 1 month ago
So easy to get to and from the meet and greet car park. Lovely friendly staff. So easy to book on the app
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Posted 1 month ago
Very happy with how easy to use the carpark facilities. Buses arrived very quickly at both the carpark and return from the airport. Both drivers were very friendly. Always recommend this car park to friends when they travel from Manchester. Thanks
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Posted 1 month ago
I have used Holiday extras many times and they consistently provide good value for money parking and hotel options.
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Posted 1 month ago
Entrance and exit to car park ran smoothly
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Posted 1 month ago
Meet and greet worked a treat, car park all clearly signposted and 2 minutes into terminal 2. From parking the car to dropping off the keys, to where you checked your bass in took about 5 minutes On return from collecting bags, getting car keys and driving off took no more than 15 minutes, all very efficient
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Posted 1 month ago
Brilliant, so simple .
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Posted 1 month ago
It was hreat for us to be able to park the car and do the 5 min walk to the departure. Took a lot of stress out
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Posted 1 month ago
Very efficient service, both to and back from the airport. The price was very reasonable, with the added bonus of indoor parking for the same price as outdoor parking.
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Posted 1 month ago
Use mid stay every year. Buses are frequent and drivers friendly
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Posted 1 month ago
How easy to book everything
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Posted 1 month ago
Perfect start to any Holiday
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Posted 1 month ago
Easy to do .. great welcome and easy to drop car off ! And quick to pick up .. have used many times and have booked already for next trip. !
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Posted 1 month ago
So easy to find, instruction very clear on procedures and process seamless. If I flew from Gatwick again I would definitely use them.
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Posted 1 month ago
Radisson Hotel was very nice. Hoppa return shuttle bus was on the hour & not every 30 minutes as stated on ticket, which resulted in a long wait late at night.
Holiday Extras 4 star review on 21st September 2025 Holiday Extras 4 star review on 21st September 2025
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Posted 1 month ago
Car parking at Luton. Long delay before being collected from airport on return. Then couldn't find car in huge somewhat disorientating car park. Own fault, but it should be essential to advise customers to note exactly where their car is parked on arrival - before leaving on the minibus to go to the airport.
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Posted 1 month ago
Holiday Extras is rated 4.3 based on 8,903 reviews