Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,613 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect on the day for me, smooth and quick on both the drop off and pick up.”

Helpful Report

Posted 1 month ago

“Always easy and quick to deal with”

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Posted 1 month ago

“Process made very easy from start to finish”

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Posted 1 month ago

“Easy to book, good communication, helpful staff and efficient transfers.”

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Posted 1 month ago

“Thank you for the hotel lounge staff who looked after us before our flight on 8 January - good range of food and snacks and kept our wine glasses topped up”

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Posted 1 month ago

“I use maple parking approx 3 to 4 times per year. Staff so helpful and friendly”

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Posted 1 month ago

“Good service both at Drop Off and Collection of vehicle”

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Posted 1 month ago

“Everything went well, the hotel is comfortable and food good and reasonably priced. Parking is safe and straightforward and the shuttle service is simple and efficient, just remember to keep the contact number to hand when you land. Very cost effective and well organised. Would definitely recommend.”

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Posted 1 month ago

“Excellent set up. Clearer instructions on where to find you rather than on just one small detail. So many of the numerous confirmations just had a postcode but if they all could have instructions on where to actually go would have reduced stress.”

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Posted 1 month ago

“Excellent communication and easy process. Well done.”

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Posted 1 month ago

“Everything was perfect, timely, helpful and professional”

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Posted 1 month ago

“Easy to book. Directions good. Car recognised at entrance and exit. Short walk to terminal. All good.”

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Posted 1 month ago

“Met at the Airport in Malaga by a very friendly guy with my name on a board who then took me to a taxi and took me straight to my hotel,,very prompt to take me back 2 days later on a coach that took me straight to the airport, could not fault a single thing”

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Posted 1 month ago

“Price was good. Early bird discount. Easy to book .Bus to airport very convenient drivers are really great. The lady bus driver who picked us up on was back was exepSu Jonestional. Love her what a diamond.”

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Posted 1 month ago

“Very happy with the new updated lounge”

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Posted 1 month ago

“Airports are always very busy and confusing we weren’t sure we were at the right place the attendant was really nice and helpful we parked up flew away and found our car very easily on our return”

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Posted 2 months ago

“Excellent service as usual all went so smoothly with our any problems”

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Posted 2 months ago

“We used the meet & greet parking again at T3 Heathrow. Straightforward, no waiting for checking in the car or collection.”

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Posted 2 months ago

“Signage not good when parking in the dark”

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Posted 2 months ago

“Easy drop off and collection Perfect solution to car parking”

Helpful Report

Posted 2 months ago

Holiday Extras is rated 4.4 based on 9,613 reviews