Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,904 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,904 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices and everything all in one place. Customer services are really helpful too.”

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Posted 1 month ago

“Pick up On time”

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Posted 1 month ago

“Holiday Inn (with holiday parking) was fantastic. The staff are so friendly and helpful, the restaurant and bar were superb and the rooms were excellent. Taxi service to airport the next morning was effortless. Will definitely use again.”

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Posted 1 month ago

“I always use the Park Smart carpark at Liverpool Airport and never experience any issues. The only reason I gave 3 star's was because I believe it is far too expensive. Within a couple of year's the price has doubled in all forms of car parking at the Airport and I feel it's totally unjustified.”

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Posted 1 month ago

“Easy to book Maple parking at Gatwick airport. Just one thing, the instructions to the carpark should state that the entrance is almost immediately past the Sofitel hotel, because we missed it first time due to so many people walking past the entrance. Not much of a problem we just had to drive round again. With number plate recognition, we didn't even have to take a ticket. We also booked a room at Premier Inn as a package with the parking, this was good too. Checking in was a bit slow as it was all self service and lots of people were checking in and some of the machines didn't seem to be working properly. There were staff to help out which was good.”

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Posted 1 month ago

“Very quick and easy to book our airport parking and at a reasonable price.”

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Posted 1 month ago

“Holiday Extras Have been extremely useful and very helpful to me in making set plans for my holiday. The app is fantastic. I would not hesitate to use again or/and to recommend your services to anyone I know.”

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Posted 1 month ago

“Lovely comfortable hotel, nice clean room. Easy check-in & booked our evening meal. Easy to find Jetparks 3 carpark & jumped aboard the shuttle bus to take us to the terminal where we walked to the hotel. Arrival home, caught shuttle outside terminal 3& picked up car. Will definitely use again.”

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Posted 1 month ago

“Hotel asked me to pay an extra £76 when I arrived even though I’d payed in full online. Turns out there was an issue with their system. So I am glad I refused to pay until It was looked in to. When I got into the room there was an initial smell of cigarettes and then further in to the room there was the over whelming smell of an air freshener. I couldn’t find a plug in so assuming it was sprayed on the carpets or something. It was a sickly floral smell that gave me a headache. Room a bit tatty, and hairs in the bath. Counter top in the bathroom broken.”

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Posted 1 month ago

“Easy to park and collect with very friendly staff who couldn't do enough to make the process straightforward - well done !”

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Posted 1 month ago

“Good value”

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Posted 1 month ago

“that good service have booked again”

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Posted 1 month ago

“Brilliant parking great staff very helpful definitely recommend”

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Posted 1 month ago

“Because I have a small van, I was penalised and extra £75 for parking at purple car park. So what seemed like a good deal, ended up costing me £168 for 6 days parking. I could have parked walking distance from the airport for less than that. So disappointing.”

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Posted 1 month ago

“Really nice Hotel ,staff polite and helpful . We had the biggest bed I've ever seen (2 double beds joined ) On arrival we were dropped off at T3 by mini bus from Maple Parking , but given no indication of how to get to the hotel . After looking on Google Maps we decided to walk but took us over half an hour. The hotel staff arranged their mini bus for our flight in the morning .”

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Posted 1 month ago

“Easy to find and park. Key drop very quick. Have parked here before and will do again”

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Posted 1 month ago

“Really lovely hotel and fabulous staff. We booked a superior room with a view of the runway. We didn’t see many planes taking off but it was still a great view. The restaurant was lovely and the food was delicious. Breakfast was just amazing, check the freshly made options on the table - poached eggs and kippers. Car park was secure but some of the parking of other residents was poor so choose carefully where you park! Transfer to and from the airport was simple and quick and the driver who’s name escapes me was super helpful and knowledgeable (from his cruise ship days) East Midlands is a small airport so we were through security pretty quickly so don’t pressure yourself arriving too early!”

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Posted 1 month ago

“Stayed in hotel, airport only 1/2 mile away. Number plate recognition for car in and out of airport car park. So easy .”

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Posted 1 month ago

“I’ve used the Silver Zone parking at Bristol Airport previously. I’ve always found the whole experience to be well organised and efficient. It’s a relatively cost effective option too (when compared with the options at the airport itself). I’ve never experienced and issues but I get the feeling that if I did then this seems like a reputable organisation. Will use again.”

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Posted 1 month ago

“will always use long stay park at Cardiff. so close to airport”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 8,904 reviews