Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,815 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,815 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Anonymous

Anonymous // 01/01/2019

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“Great location for T2. Quick check in and receptionist were friendly and efficient. Room was very large, clean and comfortable. Food at restaurant was very good too. Would stay again.”

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Posted 1 month ago

“Everything just spot on”

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Posted 1 month ago

“Easy on line booking for airport parking, very convenient at Gatwick as only about 3 minute walk to terminal. Have used a number of times now and never had a problem.”

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Posted 1 month ago

“Fantastic customer care from purple parking. Car wouldn’t start. Staff tried new battery in the key to jump starting us. Made, what could have been a very stressful situation, not so much so.”

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Posted 1 month ago

“Everything went smoothly from parking the car at Stansted to transfers in Lanzarote. Thank you”

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Posted 1 month ago

“Great place to park and stay the night before holiday. They do offer transfers but due to timetable we got a taxi which was £15”

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Posted 1 month ago

“We use Purple Parking quite a lot and we are always happy with the service. Good communication and process when arriving and leaving. Recommend.”

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Posted 1 month ago

“Always use, and will again!”

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Posted 1 month ago

“Great service as always! Highly recommend.”

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Posted 1 month ago

“Great service booked again”

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Posted 1 month ago

“Easy to book, good prices and multiple parking options at secure locations.”

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Posted 1 month ago

“Great price, easy to follow instructions, would definitely recommend and use again.”

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Posted 1 month ago

“The car parking did exactly what it said it would - without any problems at all. Booked short stay car park 3, for 4 nights at EM airport, barrier opened on entry and again on exit due to the vehicle recognition of the numbed plate. Used before and would definitely recommend.”

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Posted 1 month ago

“Super easy drop-off, very quick collection and departure, excellent price! Win, win, win. Use them, they’re really good!”

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Posted 1 month ago

“Luton airport. Meet and Greet. Absolutely no delays. Excellent service.”

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Posted 1 month ago

“The length of time sitting on the bus at Glasgow Airport was excessive and unacceptable. The driver was told, ‘wait 2 minutes , someone Is coming. 15 minutes later and another radio message in between we were still sitting waiting. From phoning to getting to over 45 minutes. In future I’ll pay the extra and park right at the airport.”

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Posted 1 month ago

“Very straight forward as always. Good service.”

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Posted 1 month ago

“As always everything went well. No problems at all. Thanks”

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Posted 1 month ago

“Very happy, key office is close to the terminal building.”

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Posted 1 month ago

“Signage at Heathrow Terminal 4 meet & greet needs to improve as parked on floor 1 instead of floor 2. Assistant agreed to move my vehicle from this area rather than me having to pay to leave and reenter. On return landed at Terminal 5. Had a short wait upon return for vehicle to be brought to pick up point despite calling from terminal 5 and the 4 once we arrived via shuttle.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,815 reviews