Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,904 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,904 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Thanks Great service”

Helpful Report

Posted 1 month ago

“Great from beginning to end, no problem for us getting to silver zone car park and thd system has improved greatly.”

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Posted 1 month ago

“Very good service, no issues with parking”

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Posted 1 month ago

“Travel insurance is one of vital necessities of going on holiday even though I have never had to make a claim I would be too worried to go on holiday without it. Like many other things in life you have to have it just in case, it doesn’t matter how much it costs if you need it it would probably cost a lot more if you need to claim and you don’t have it”

Helpful Report

Posted 1 month ago

“Not clear directions to find the car park. Very expensive service During the check in all was fine but at the check out the lady who handled me the keys treated me like her employee and certainly not as a client”

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Posted 1 month ago

“The car park when we found it was absolutely fine, but the directions to it on the Holiday extras app is incorrect and took us to a road that is cordoned off with cones and not the entrance to the carpark booked. This resulted in us having to drive in what we later learned was an area who couldn’t pull over in to ask some work men for assistance in finding the car park!. We were literally there less than a minute and an airport parking staff member opened a barrier to let us out. He appeared to be doing the same for a car in front of us. We then returned home 10-11 days after this to a £100 fine and photos of the car on the letter, saying we weren’t supposed to stop there. We are not local to the area, don’t know the airport and to be honest weren’t too impression with LBA. My partner has tried to contact those who issued the fine but they will not drop the fine. What can we do please?. I followed the directions on your app through my booking and it was incorrect!.”

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Posted 1 month ago

“As always super efficient everything went perfect use holiday extras everything we go away”

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Posted 1 month ago

“Everything went smoothly, and saved money.”

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Posted 1 month ago

“Easy to use app to book car park.”

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Posted 1 month ago

“Excellent hotel and transfers. My only gripe was that when I clicked on the link for the parking, it took me to the hotel rather than the car park.”

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Posted 1 month ago

“In the past we used the jet parks ringway parking, but after getting fed up with long wait times for the busses to collect you at the arrivals stop we decided to use the meet & greet. It’s worth that extra bit of money, hassle free, very efficient. We will be using this service whenever we fly from Manchester.”

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Posted 1 month ago

“Spot on time in both directions. Very courteous and pleasant. So easy. Thank you.”

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Posted 1 month ago

“Good value, super close to terminal building, and no waiting”

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Posted 1 month ago

“Great value & makes the airport trip so much easier.”

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Posted 1 month ago

“Easy to use good value”

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Posted 1 month ago

“Easy to use good value”

Helpful Report

Posted 1 month ago

“Bit expensive but easy access”

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Posted 1 month ago

“T2 west is very easy to find,try and park on level 3 same level as departures,nice big spaces too.”

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Posted 1 month ago

“No problems at all would definitely book again”

Helpful Report

Posted 1 month ago

“Was perfect pull up at the car park park up and go perfect”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 8,904 reviews