Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,814 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,814 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I found the location (7 miles from Gatwick South) the rest was excellent. I did put their postcode in my sat nav and did trust it! It is like going to the back and beyond!”

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Posted 1 month ago

“Parking was easy, sadly the Sofitel let us down this time, very noisy room overlooking the bar/lounge/reception area, if I’m going to get noise I’ll book the Premier inn and have it cheaper.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“We found the driver who picked us up and dropped back at the airport very courteous and helpful. Thank you.”

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Posted 1 month ago

“Very easy to enter and exit parking, found a space quickly. We were happy that we took the car as there was an extremely long queues for taxis”

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Posted 1 month ago

“Hotel was great as was the room. Only drawback for me was that every time I bought something I had to pay. Not allowed to run a tab. So3 rounds then dinner and a bottle of wine that 5 transactions nearly wore my card out!!!”

Helpful Report

Posted 1 month ago

“No worries about your car being safe plenty of security looking after it always park car here for last 20 years cheaper if you book hotel and parking with them”

Helpful Report

Posted 1 month ago

“East Midlands Airport Meet and Greet parking is the best we have ever encountered at any Airport. Such friendly staff and the ease of parking and collecting the vehicle are unbelievable. Keep up the fantastic work team”

Helpful Report

Posted 1 month ago

“Had no issues at at hotel check in and airport parking was fine. No problems exiting the parking at the end of our holiday either. Price was very good and instructions in emails were clear”

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Posted 1 month ago

“Gr8 service”

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Posted 1 month ago

“The price of the transfers was good. The instructions given were clear and simple and the pick-ups in both directions, were on time.”

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Posted 1 month ago

“Easy to park and get to/from terminal”

Helpful Report

Posted 1 month ago

“Third time I've had a puncture caused by hard-core used on car parking bays”

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Posted 1 month ago

“Jetparks 1 for T2. Easy to get in, easy to park. Bus collected us quickly both directions. Driver was polite and friendly. Only down is the incredibly bad signage from the A555.”

Helpful Report

Posted 1 month ago

“T2 West at Manchester Airport was the perfect choice for us. Holiday Extras made it simple to book. Entry & Exit hassle free. We always use HE when we book airport parking because we have total peace of mind.”

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Posted 1 month ago

“100% satisfaction,everything was straightforward & efficient,no problems as usual.”

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Posted 1 month ago

“Easy parking, bright and clearly marked. Felt safe as a lone female at 2am”

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Posted 1 month ago

“Parking easy. Staff friendly and helpful. Would have liked the car to be parked nearer the office when returning. We are 85 yrs of age and pushing a trolly with suitcases on to area C was hard work. Otherwise completely satisfied.”

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Posted 1 month ago

“We always use Meet and Greet and it is always a first class service. Can’t say more, I recommend 100%”

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Posted 1 month ago

“We always book through holiday extra at the meet and greet usually at east midland air port it is absolutely great is time we went from Birmingham port and it was as good.we will always use them.”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,814 reviews