Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,257 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect parking at Stanstead meet and greet. Very easy”

Helpful Report

Posted 3 weeks ago

“Spot on. First time user. Parking was safe and super convenient. Bus driver was awesome in getting me back to my car after my travels. Cheaper than taking the train too. Easy to find and so close to the airport. Spot on”

Helpful Report

Posted 3 weeks ago

“Everything went to plan. No problems.”

Helpful Report

Posted 3 weeks ago

“Reliable and professional just sometimes there is a bit of a wait for the coach to fill up”

Helpful Report

Posted 3 weeks ago

“Phoned both ways was on time no waiting guy was friendly and helpful”

Helpful Report

Posted 3 weeks ago

“Very frequent service”

Helpful Report

Posted 3 weeks ago

“Nice friendly drivers on both pick ups from airport, and return from hotel.”

Helpful Report

Posted 3 weeks ago

“All good parked up ok, price is getting a bit too steep, so may have to opt for a taxi option another time.”

Helpful Report

Posted 3 weeks ago

“We always use Maple meet and greet at Gatwick. We like the convenience and proximity to the terminal. The car always comes back as it was left. This time we had a wait to park when we got there. No spaces left to park and the team were working hard to manage the flow while we waited but the idea of meet and greet is that you pull up, get your bags out and go. It does have a knock on effect and this could be improved. We also had a strong smell of smoke in the car when we picked it up. We don’t smoke so it’s something to take into consideration. This doesn't mean that we think someone was smoking in the car, it could’ve just been an employee who had smoked and then drove the car back to the plot. It wouldn’t stop us using them in the future, we would just like to see the service improved for the price.”

Helpful Report

Posted 3 weeks ago

“Excellent service and friendly too”

Helpful Report

Posted 3 weeks ago

“First class service..Flawless from start to finish”

Helpful Report

Posted 3 weeks ago

“Booking a place from your Application was easy and very clear even when I change the date and time.”

Helpful Report

Posted 3 weeks ago

“Our original flight was cancelled and the staff were most empathetic and kindly told us, that the booking for parking so stay open for 48 hrs, so we were able to drive home and return the following morning. Lovely staff 👌🏼”

Helpful Report

Posted 3 weeks ago

“Everything perfect as always! Super polite staff!”

Helpful Report

Posted 4 weeks ago

“Excellent welcome at barrier and speedy departure.”

Helpful Report

Posted 4 weeks ago

“Great as always. Easy as pie and so accessible.”

Helpful Report

Posted 4 weeks ago

“Booked for Stansted Mid-Stay car park. The bus arrived within a few mins and dropped us off outside the terminal. Pick up on return was just as easy. Price was good. Would definitely use again.”

Helpful Report

Posted 4 weeks ago

“Good company to deal with. The Holiday Inn is a bit tired but fine for the overnight stay and very convenient for the terminal. Bus drivers very efficient and friendly but I wish that the pickup point was a bit closer on a cold blustery December night!”

Helpful Report

Posted 4 weeks ago

“Excellent service there was a bus within a few minutes at 04.45 and on return the bus was there within a few minutes”

Helpful Report

Posted 4 weeks ago

“Never have any bother booking parking with H.E. and this one using T2 West M was no different (even though I had to use floor 6!!!)”

Helpful Report

Posted 4 weeks ago

Holiday Extras is rated 4.3 based on 9,257 reviews