Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,141 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,141 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Booking process easy. Lounge access not easily identifiable, should have proper directions for those with reservations as we queued with those who were paying on the day.”

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Posted 2 weeks ago

“Transport was perfect. Waiting for us when we got there even though we were delayed 90mins at no extra cost.”

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Posted 2 weeks ago

“Excellent …. I prompt drop off and pick up. Thanks”

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Posted 2 weeks ago

“Perfect in all ways very helpful staff”

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Posted 2 weeks ago

“I would have given 5 stars, but the signage to Manchester T2 West Multi Storey was hopelessly inadequate and now seems to be known as P3. Otherwise, easy access to the terminal and plenty of empty parking spaces on the upper floors.”

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Posted 2 weeks ago

“Perfect. Driver was very helpful.”

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Posted 2 weeks ago

“As usual turn up hand over the keys everything sorted”

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Posted 2 weeks ago

“Easy drop off & pick up as always”

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Posted 2 weeks ago

“Was there on time”

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Posted 2 weeks ago

“Service good, helpful staff, directions to get to airport easy and straightforward. Very easy to park.”

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Posted 2 weeks ago

“Do what they say and have used for years now and wouldnt book anywhere else.”

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Posted 2 weeks ago

“Good directions, busy but found a space no problem, short walk to terminal. No issues when leaving.”

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Posted 2 weeks ago

“Worked perfectly will use again - I booked online quickly with confirmation, updates, information and precise details provided for our 1 nights hotel stay with two weeks parking attached at Heathrow.”

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Posted 2 weeks ago

“Book with this company year after Yr no problems at all do reliable”

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Posted 2 weeks ago

“Efficient and clean”

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Posted 2 weeks ago

“Every thing went well from start to finish dropped car off there was a bus there no waiting on return waited 2 minutes we will definitely use them again thankyou.”

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Posted 2 weeks ago

“The parking and pickup went very smoothly. I frequently use Holiday Extras when I need to park near the airport.”

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Posted 2 weeks ago

“easy parking, short walk to terminal, room clean but a bit tired.”

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Posted 3 weeks ago

“All went as planned as usual. I always use this company and it was great to be dropped off right outside the front door. Unfortunately, for the last year they have now been forced to drop you off at the No10 stance for parking companies and this is a considerable distance from the airport. This is forced upon them by the airport as its only service buses which stop outside the door. If you are disabled you have to use a phone to call for a chair and wait in the cold and wind for assistance to arrive. I know the company too are not happy with this change. Still good service from them despite this. Driver of bus even helped us load our cases into back of our car are we are ‘pushing’ 80 years old. Thanks.”

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Posted 3 weeks ago

“Parking was easy to book on line and straightforward to follow the signs at the airport to the long stay car park. Barrier rises as you enter and exit .”

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Posted 3 weeks ago

Holiday Extras is rated 4.3 based on 9,141 reviews