Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,842 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,842 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 5 star review on 20th May 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from the directions to find it, to the reception, to the transfers was great. Especially coming back a bit tired!”

Helpful Report

Posted 1 week ago

“Excellent service. All booked cars for travel from Airport to Hotel and return on time and good journey to Hotel and return to Airport. Would highly recommend to friends and family. Will definitely use again.”

Helpful Report

Posted 1 week ago

“Excellent pick up arrangements.”

Helpful Report

Posted 1 week ago

“Would strongly advise to not book Airport transfers with Holiday Extras. Our flight was delayed by 3hours and on top of the stress of the delay, 2 small children etc. having to worry about being left without transfers ruined the start of our holiday. Holiday extras is an intermediary and it was clearly apparent! The phone number given for the transfer provider wasn’t working and no way to contact holiday extras. On top of that due to having signal issues on the plane the app wasn’t working properly and my booking got cancelled, I found out the day after that I wasn’t getting any refunds. Not only this but when I managed to contact holiday extras through whatsapp via msging I was advised that they couldn’t help. I was contacted after making a complaint however 8 days and no response. Feedback would be make it easier to help customers who are in a vulnerable position and make it easier for customers to contact you! No family should be left at a foreign airport worrying about how to start a holiday!”

Helpful Report

Posted 1 week ago

“Quick and easy transfer to the airport. Only quibble was the barrier would not lift automatically for the second occasion, so had to press intercom and get a token to exit.”

Helpful Report

Posted 1 week ago

“I booked airparks express at BHX. Short bus trip , no hassle.”

Helpful Report

Posted 2 weeks ago

“Easy and straightforward parking. Convenient for departures terminal 3.”

Helpful Report

Posted 2 weeks ago

“Everything is so straightforward with no hassle, I book meet and greet every time we go away would not use anyone else.”

Helpful Report

Posted 2 weeks ago

“Everything was as it should be...room at the Hilton T5 was clean and spacious. No issues with parking at the hotel or the transfers.”

Helpful Report

Posted 2 weeks ago

“Seamless car parking. Good instructions”

Helpful Report

Posted 2 weeks ago

“Aspire lounge in Edinburgh- very good experience before flight. Paying for Prosecco etc not so good though. Decent selection of beers and food”

Helpful Report

Posted 2 weeks ago

“Everything was very good from booking to arrival at LGW and collection on return. They give me a ticket for exit but it was refused and I had to pay £7.00 to get out which was disappointing. please comment.”

Helpful Report

Posted 2 weeks ago

“Happy with service”

Helpful Report

Posted 2 weeks ago

“On time and friendly driver.”

Helpful Report

Posted 2 weeks ago

“The driver didn’t turn up when we arrived at the airport.”

Helpful Report

Posted 2 weeks ago

“We had no problems with the parking and the Clayton Hotel was very comfortable. Using the shuttle buses for both the car park and hotel was very easy.”

Helpful Report

Posted 2 weeks ago

“Parking near Dublin airport was a great experience. The pickup buses run very regularly and it is relatively cheap. I accidentally paid twice, so they phoned me the next day to let me know and they refunded the money. Thanks, Deirdre”

Helpful Report

Posted 2 weeks ago

“Brilliant, no problems all good.”

Helpful Report

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 7,842 reviews