Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,893 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,893 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking was great.”

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Posted 2 weeks ago

“It's a super service and very easy to and from the airport. My only complaint is that being old I needed a few more instructions to the actual parking.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“It’s good but still think the additional £5 charge should be included at the time of booking rather than when you arrive. Services is very good for both legs though.”

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Posted 2 weeks ago

“Easy to find car park, short walk to airport, rather expensive.”

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Posted 2 weeks ago

“Our parking with Holiday Extra was very good in Mid-Stay Stansted airport”

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Posted 2 weeks ago

“The parking was easy to get to & stress free .”

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Posted 2 weeks ago

“Taxi was very clean and comfortable and the driver was friendly. Return shuttle coach was on time and also clean and comfortable with a friendly driver. No complaints at all.”

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Posted 2 weeks ago

“Everything ok 😃”

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Posted 2 weeks ago

“Everything went smoothly with no drama.”

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Posted 2 weeks ago

“Pleased with the parking at the hotel. Note for self - for future I should have thought of asking for a more accessible room due to special needs of one member of our group.”

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Posted 2 weeks ago

“Excellent service as always”

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Posted 2 weeks ago

“Instructions were straightforward to follow. Car ready when we got back”

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Posted 2 weeks ago

“Easy to drop off car, staff very helpful”

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Posted 2 weeks ago

“Meet and greet is a very simple way to park your car at the airport. Staff are very efficient”

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Posted 2 weeks ago

“No problem at all. Found a parking space no problem, near the bust stop. Bus every 10 mins straight to the terminal. On return same story. Would definitely do this way again”

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Posted 2 weeks ago

“Always use this service, first class.”

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Posted 2 weeks ago

“I booked a stay and car park at Marriott Courtyard at Gatwick. Very slick and good service. Not sure if because of the time of year my car remained in the car park so easy to pick up on my return.”

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Posted 2 weeks ago

“Great service from start to finish, easy booking, instant confirmation, easy to add on extras. Parking and overnight stay with ease, all paid for up front which we like. Used many times before and will definitely use again”

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Posted 2 weeks ago

“First time user at T2 Heathrow and it was flawless. Same level of service as I am used to in T5. Will be back.”

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Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 8,893 reviews