Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,139 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Excellent”

Helpful Report

Posted 1 week ago

“All went well thank you”

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Posted 1 week ago

“Most things were fine, just struggled locating the Drop & go car park entrance as postcode provided took us to wrong place. The Drop & Go car park system works well though, easy & smooth to drop off & collect vehicle. Little bit disappointed with some aspects of the Clayton Hotel though, but not Holiday extras fault.”

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Posted 1 week ago

“So easy! Thoroughly recommended”

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Posted 1 week ago

“Everything went to plan. No issues.”

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Posted 1 week ago

“Convenient no hassle with parking”

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Posted 1 week ago

“Easy booking process, all went smoothly at the car park,vehicle recognition,shuttle bus etc”

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Posted 1 week ago

“I have used Holiday Extras multiple times and each time it has been no issue and having the app allows for changes and information straight to your phone. Will continue to use for airport parking and any other holiday extras.”

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Posted 1 week ago

“We’ve used Maple Parking meet and greet twice in the last couple of months and both times it’s been great. Simple, straightforward and always meets expectations.”

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Posted 1 week ago

“Great efficient service, postcode did not provide accurate location of car park entrance.”

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Posted 1 week ago

“We booked our accommodation and parking in advance . On arrival we received the information we needed to know on parking. We were given our room keys and everything was clean and tidy. We booked our taxi services in reception. Everything went according to plan on getting to and from the airport. Highly recommended.”

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Posted 1 week ago

“Great everytime!”

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Posted 1 week ago

“Easy to book. Very informative online to make the right decision of car park. I use all the time”

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Posted 1 week ago

“Used this car park twice in the last month. Got sent a ticket for the first one for parking out-with parking bay. It was the only parking spot available and the two small marks were hidden by fallen leaves. Every other car must also have been out of their bays. Appealed it and they cancelled the charge so fair play on that score. The car park is really handy, courtesy bus is regular and only a few minutes away. I've used it every time I fly from Edinburgh.”

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Posted 1 week ago

“Great carpark used often. But what have they done with the directional signs to get to it in the airport. Signage was very poor, even I struggled despite visiting before. The many road changes cause much confusion to get to T2 West”

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Posted 1 week ago

“Such a brilliant way to start and end your holiday. Easy drop off and easy collection. Quick bus service. Can not complain about Drop and Go parking at all. Excellent experience”

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Posted 1 week ago

“Smooth easy and friendly service. Would recommend.”

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Posted 1 week ago

“I have stayed here 3 times now and everything was ideal in every way.The staff very helpful and friendly and the rooms so clean and comfy.”

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Posted 1 week ago

“Easy to book parking and efficient process”

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Posted 1 week ago

“Excellent service. However, we did get caught up in a loop trying to leave Cardiff Airport where we ended up being charged in the drop off area… our own fault!!”

Helpful Report

Posted 1 week ago

Holiday Extras is rated 4.3 based on 9,139 reviews