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Holiday Extras Reviews

4.3 Rating 7,668 Reviews
83 %
of reviewers recommend Holiday Extras
4.3
Based on 7,668 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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customerrelations@holidayextras.com

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Anonymous
Anonymous  // 01/01/2019
Thank all involved for caring for us excellent and punctual transfers polite staff and comfortable coaches will be using transfers again in June
Helpful Report
Posted 1 week ago
Great for making your travel plans much less stressful. Friendly and clean .
Helpful Report
Posted 1 week ago
Using Maple Parking Meet and Greet at Birmingham Airport. Drop off was smooth, however upon collection, although car was there, it was damaged. Big dent in the bonnet which also no longer shuts properly. Photos taken by both staff there and us, reported to their Head Office, but no feedback apart from an automated response saying they will respond in 5 days. Very disappointed
Helpful Report
Posted 1 week ago
The hotel is quirky boutique style, really nice atmosphere in the bar/restaurant, and comfortable beds ! It’s hard to find, couldn’t have done it without the SatNav. It’s like it’s on an industrial site. Also the buses to the Terminal are every 45 minutes, not regular enough. Would I book hotel/parking again….probably!
Helpful Report
Posted 1 week ago
Car not ready on pick up. Almost an hours wait after a long already delayed journey. Before they sourced our vehicle to be dug out from the middle of the park we had a lively discussion in re of if we’d booked the correct time for pick up. We had - turns out they entered the wrong instructions. Complained to H Extras no reply as yet… pretty useless all round!
Helpful Report
Posted 1 week ago
Only positive is the car was on time, but had obviously been parked outside it had loads of bird droppings over it
Helpful Report
Posted 1 week ago
Fairly straight forward to get too. Friendly staff (even at 3.30am). Went straight to T2. Pick up at stop 17.
Helpful Report
Posted 1 week ago
Excellent service
Helpful Report
Posted 1 week ago
We stayed at radison blue Heathrow, booked it with parking The hotel and staff were fantastic plenty of room to park and picked up the car without any issues.... definitely recommend this service
Helpful Report
Posted 1 week ago
All went very well from dropping car off to collection. Well priced and efficient. Good directions to drop off.
Helpful Report
Posted 1 week ago
Brilliant from checking in our car to collecting it. Pleasant staff and well explained.
Helpful Report
Posted 1 week ago
Brilliant service
Helpful Report
Posted 1 week ago
We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again
Helpful Report
Posted 1 week ago
Everything was just perfect with the transfers, Thank you.
Helpful Report
Posted 1 week ago
Easy to book. Easy access to car park. Buses frequent and efficient. Good price.
Helpful Report
Posted 1 week ago
Love Jet Parks at East Midlands, just don't like the fact its not open all year.Easy and convenient dropped off right outside the terminal with your luggage.
Helpful Report
Posted 1 week ago
Great drop off by terminal and pick up was so easy .
Helpful Report
Posted 1 week ago
Premium Red Carpark at Gatwick. Listed as a 1-4 minute walk to the terminal. It is at least a ten minute walk.
Helpful Report
Posted 1 week ago
We landed in terminal 2 and walked about outside for over half a hour before finding out yous have no pick ups in terminal 2 only terminal 1 with all our luggage we had to find our way to terminal 1 after a long flight not very good. We have used the red car park loads of times far easier . With yous being a new one decided to try but sorry will be going bat to the red
Helpful Report
Posted 1 week ago
Everything went to plan. I’ve never used off site parking at Heathrow before and I was a little apprehensive, but directions were good, staff were friendly and helpful and the buses were on time and there to meet me when I arrived. Thank you.
Helpful Report
Posted 1 week ago
Holiday Extras is rated 4.3 based on 7,668 reviews