Holiday Extras Reviews

4.2 Rating 5,466 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.2

Based on 5,466 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good all round very happy with service cant fault”

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Posted 3 days ago

“Always a great service”

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Posted 3 days ago

“Very easy to use the carpark, reception was a breeze and getting on the bus was great.”

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Posted 3 days ago

“We have used the \meet and Greet service at Stansted for the past couple of years. Book in advance for good prices. Good service. easy to alter times etc. Staff always polite and helpful. Less than five minutes to walk down slope and along to office to pick up keys. Takes the pressure off when getting to and leaving airport.”

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Posted 3 days ago

“Great parking location and seamless drop off and pick up.”

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Posted 3 days ago

“Very smooth experience. No problems, experienced at all and great value”

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Posted 3 days ago

“Really easy to use.”

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Posted 3 days ago

“Everything ran great. V near airport entrance. No probs with access or departure. Good price. Can’t fault. First time used but will use again.”

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Posted 3 days ago

“First time I used the Silver Zone at Bristol Airport. I was shocked how easy it was to get the bus and and how organised it was on collection of my car Defiantly use again”

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Posted 3 days ago

“Great car park .. so close to airport and was easily booked through the holiday extras app”

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Posted 4 days ago

“Everything went all well! Thanks”

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Posted 4 days ago

“Easy to book, easy to get the car in and out. Shuttle was perfect, no long waiting at all. Very reasonably priced. I'll definitely book it again!!!”

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Posted 4 days ago

“I have used holiday extras many times and in several countries. This time booked a car into Bristol Airport Silver zone, which we use often. Booking was easy and the service at Bristol was very good. I always use a spare car key. Bus service to terminal is about every 10 minutes- it can get very busy and crowded on the bus at times.”

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Posted 4 days ago

“Excellent 2 minute transfer. Bus waiting when we got back straight in collected our keys and was on our way no waiting, no messing around.”

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Posted 4 days ago

“Easy to book easy to get the car in and very reasonably priced”

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Posted 4 days ago

“Parking, was miss directed to the wrong location, was told to go from T4, to hotel. Took over 2hours to collect car! Car collection occurred 12.20am, my wake to catch flight was 5.30am, so hardly worth book hotel, parking package. Took one out to return car on arrival. Blue Circle mews the parking service. Asked for refund….”

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Posted 4 days ago

“The car couldn’t be found upon our return leaving us waiting for nearly half an hour even though we arrived on time”

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Posted 4 days ago

“A great hotel, we’ve stayed before and wasn’t disappointed with the service. We had dinner and drinks which were great too. The downside was the return and the parking machine not opening or accepting our ticket. We needed to call for assistance and it wasn’t the friendliest of services.”

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Posted 4 days ago

“ALLWAYS EASY TO BOOK ONLINE & NUMBER PLATE RECOGNITION WORKS CORRECTLY”

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Posted 4 days ago

“No messing around. Parked car bus waiting. Same on return and straight to car and out. Used twice so far and will return”

Helpful Report

Posted 4 days ago

Holiday Extras is rated 4.2 based on 5,466 reviews