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Holiday Extras Reviews

4.3 Rating 8,065 Reviews
83 %
of reviewers recommend Holiday Extras
4.3
Based on 8,065 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Arrival staff excellent
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Posted 4 months ago
Very convenient and comfortable hotel with helpful friendly staff
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Posted 4 months ago
very convenient
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Posted 4 months ago
Hotel has good bar and food and rooms very comfortable Breakfast good too especially now they have decent bread!!
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Posted 4 months ago
Great having parking so close to the airport with limited walking ability it really helped
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Posted 4 months ago
Easy booking. Nice hotel and easy bus transfers to Airport.
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Posted 4 months ago
This trip my car wasn’t splashed with mud as it had been previously. Also the bus driver left the airport with only the bus half full ( nobody waiting) instead of waiting until the bus was uncomfortably crammed full . This makes such a difference when you are tired and you have large luggage to look after .
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Posted 4 months ago
Hotel transfer to air port was excellent. We asked driver where pick up point was. He said out side arrivals, it was actually a bit further away. It would be helpful if drivers could actually tell you the number of bus stop to wait at. Pick up bus arrived and return to hotel was perfect .
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Posted 4 months ago
Hilton hotel very nice with large rooms and comfy. Only downside was airports express parking. The car parks are in Zone areas. Once in the zone there are no line markers or numbered spaces. So you have to remember where your car is parked and the car park is huge and virtually no lighting. The bus did not drop off at the same point of pick up so even more difficult to find car. We arrived back in the early hours of the morning to a very disgruntled driver.
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Posted 4 months ago
It’s nice to relax and be able to help yourself to food and drink with ease
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Posted 4 months ago
Nice room at Hilton south terminal made everything very easy, quick shuttle over to north terminal in the morning. They could put some biscuits with the tea and coffee and bigger bed would be nice as was a bit small as room was pricey but other than that recommend the service provider
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Posted 4 months ago
Easy to book great price and good service
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Posted 5 months ago
Always very professional never had a problem always on time when we return keep it going I’m booking again in another couple of weeks thank you
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Posted 5 months ago
Easy booking and competitively priced. My car wasn't moved, however I only found out it maybe moved on check out and the staff asked me for my keys. This needs to be highlighted on booking
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Posted 5 months ago
Very easy to navigate long stay car parking for Stanstead with HE. As a lone female traveller I’ve had no problems. Only one- not HEs fault, but the long stay bus driver careered straight past me in the snow at 4am and I had to wait for the next bus. Otherwise, I found them good value for money.
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Posted 5 months ago
Close to terminal
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Posted 5 months ago
Used the facility for Glasgow Airport and everything went well. Drop off was easy and the pick up was on time. No long waits, a short run to airport and car was safe and secure. The only reason this is not a 5 star review is because the surface of the carpark where we got a space was no the best and it was impossible to return to car without getting wet feet. But they cant control the rain!!
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Posted 5 months ago
Flew back New Year’s Eve got key no problem but area was not correct so spent a good 10 mins looking
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Posted 5 months ago
Car park entrance and exit was quick and easy. The Bristol Airport parking is under construction so not easy to follow the signs.
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Posted 5 months ago
Competitive price
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Posted 5 months ago
Holiday Extras is rated 4.3 based on 8,065 reviews