Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,248 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,248 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really easy to book and leave car at the airport with a 2 minute walk to the terminal. Dropped a star as we could not see any signage at the roundabout for MandG we ended up in drop off zone and ended up having to pay”

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Posted 6 months ago

“The only problem we had was that the barcode to access the keysafe wasn’t properly printed so we were unable to get our car keys. We rang the number on our receipt and a lovely female member of staff sorted this for us but the issue does need addressing. Also on the ticket it does not make it obvious where to find the keysafes & we had difficulty finding them.”

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Posted 6 months ago

“Competitively priced for service. Timely drop and collection Only downsides: - they got wrong terminal when returned from holiday despite confirmation when leaving but they transferred quickly - instructions on where to collect a bit confusing”

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Posted 6 months ago

“Lovely country house hotel in well kept grounds. Lady on the front desk couldn’t have been more helpful. Easy parking.”

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Posted 6 months ago

“Good reliable service.”

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Posted 6 months ago

“Used before one issue not given token for way out but sorted quickly by carpark staff”

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Posted 6 months ago

“Easy parking good location ,regular bus transfers”

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Posted 6 months ago

“Great Service from Holiday extras Trust in trouble free services”

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Posted 6 months ago

“.easy to book. Reasonable price, excellent customer service from team .”

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Posted 6 months ago

“Stayed at the Brittania Hotel several times in the past. This visit was just as good as previous ones. Very convenient for the airport, small but well appointed room and an excellent breakfast. Won’t hesitate to use again.”

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Posted 6 months ago

“The signage within car park 1 really needs improvement. I found myself going around in circles trying to find a place to park. Otherwise, everything was good with entry and exit fast and efficient.”

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Posted 6 months ago

“Easy to use at Liverpool for sure hope prices do not rise again”

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Posted 6 months ago

“All worked really well.”

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Posted 6 months ago

“Car Park 1 at BHX very easy to access. Quite busy but plenty of space on upper floors. Prefer self park and retaining keys. One star removed because asked for additional fees to alter arrival time. Previously, always able to do this free???”

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Posted 6 months ago

“So easy to park your car at Manchester, the staff are very helpful, customer service is good very quick to reply when the terminal was changed. We had to wait for the bus on arrival but only a few minutes before you get to your car. We have used this service a few times now with no problems.”

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Posted 6 months ago

“I have used Holiday Extras for a transfer from Palma airport a number of times and have always been happy, until this recent trip. We had to wait an hour on a very hot bus and then were dropped some distance from the Hotel in Puerto Pollensa because the driver said it was too difficult to navigate the roads. We were appalled to see a number of coaches dropping off right outside the door. Made very difficult for my disabled brother.”

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Posted 6 months ago

“Although the car park was a fair distance from the airport we had no time restraints so it was as great for us”

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Posted 6 months ago

“Great location and reasonable accommodation with parking and restaurant.”

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Posted 6 months ago

“Only issue was that the queue at 2am for the bus back to car park was a mile long with people pushing in however more buses came quickly to resolve the issue with one driver saying they had a shortage of drivers!”

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Posted 6 months ago

“It was ok limited choice for breakfast”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 9,248 reviews