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Holiday Extras Reviews

4.3 Rating 8,067 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,067 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Sarah
Verified Reviewer
“Quick and easy to get to the terminal.”
Helpful Report
Posted 6 months ago
Mano
Verified Reviewer
“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Very efficient service”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Easy to book and park at Liverpool John Lennon airport”
Helpful Report
Posted 7 months ago
Christine
Unverified Reviewer
“Ease and availability on jetpark 3. Price is right too. Only 4 stars as disabled bays need monitoring as full of vans and cars not showing blue badge, we had to park and walk further than was acceptable.”
Helpful Report
Posted 7 months ago
MR Shepherd
Verified Reviewer
“Liked parking my own vehicle and keeping my keys. Transfer time too and from Airport is literally a few minutes. Its one of those places that once you've been its easy to find but we hadnt been before and we drove past the place at least twice,i was getting stressed,a nice big sign out by the road would be handy đź‘Ť”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Easy to book. Decent HIexpress hotel and parking all good. However (again!), the directions to the hotel need updating. Is it really a roundabout to access the hotel road or is it a set of traffic lights? Needs to be clearer.”
Helpful Report
Posted 7 months ago
KJ
Unverified Reviewer
“The hotel booking with car park at Stansted went really well. The app is good and gave all the information I needed. I would definitely recommend”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Our car was cleaned during our trip and it was ready and waiting for us on our return.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Met expectations but at present there are a lot of diversions and construction around the airport. Don’t be in a rush as there are well monitored speed limits too.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Quick and easy service”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Everything went really well but unfortunately the car was full of bird feacies which we weren’t happy about.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“The parking service was fab, easy to drop off and then they met us with our car at a different terminal upon our landing. Very smooth”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Very good service”
Helpful Report
Posted 7 months ago
Graham
Unverified Reviewer
“The hotel was excellent and the parking very good. The Hoppa bus transfer was very poor! Despite being assured that there was a bus every 30 minutes we had to queue for over an hour after an overnight flight. I could not recommend this service.”
Helpful Report
Posted 7 months ago
JG
Verified Reviewer
“Easy App to use. However No One lounge Gatwick south now rather grubby and dull. Food ok but rather Luke warm . Hole feeling was depressing”
Helpful Report
Posted 8 months ago
Andrew Richard Hunt
Unverified Reviewer
“Good service. Drop off was a little chaotic. But pick up was excellent”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“No waiting around for a bus. Great”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“Parking service OK in many respects but did not appreciate the dirty floor mats in the car and the door sills from the driver. Also I do not see why passenger settings have to be so massively altered….every button pressed for a 5 mile drive as a passenger!”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Excellent service parking very clear”
Helpful Report
Posted 8 months ago
Holiday Extras is rated 4.3 based on 8,067 reviews
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