Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,710 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,710 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process, great getting in and to the airport; coming back, the driver just dropped us, and it took 10 minutes to find the car, as we were in the wrong section; maybe the driver had had a long day!”

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Posted 7 months ago

“First time with Maple parking. Easy to find and reception quick and easy, both in the way of arrival and departure”

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Posted 7 months ago

“Used them to arrange parking at LHR (Purple) can’t fault the booking system and dropping the car of is slick ! Only small negative is that as the courtesy bus does 2-3 &. 5 it takes ages to get back to car park if you’re arriving at 2/3 similarly if you are flying from 5 you need to allow time to get to terminal”

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Posted 7 months ago

“Good pick up on arrival”

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Posted 7 months ago

“Simple booking process stayed in Red shirt stay walk to the terminal at stansted what’s not to appreciate 👍”

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Posted 7 months ago

“I have used Airparks at Luton for many years and always use the same route turning first right off the Harpenden Road from Luton. You can imagine my shock to find this road closed off and a security guard from a new construction site sending me back towards Luton. A heads up would have been nice beforehand with directions how to get there avoiding this now closed road. An unnecessarily stressful start to my holiday could have been avoided!”

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Posted 7 months ago

“Value for money, kept fully informed. Have stayed in several Holiday Inn Express, and have no issues. After paying for parking, we were told that it was free, never mind, too late now, will wait next time till we sign in!”

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Posted 7 months ago

“Everything was straight forward”

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Posted 7 months ago

“Easy to book and good price, HE kept in touch all the way through our holiday experience to give reassurance Thank you”

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Posted 7 months ago

“Easy hassle feee parking .”

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Posted 7 months ago

“Good value for money hotel and parking. Car park instructions and overnight stay charge was different to the confirmation received from holiday extras. Overnight car park charge on the day was more expensive. When entering the car park no receipt given to us and on exit we just drove out with ease but no staff around to ask questions if needed. Barriers remained up on exit.”

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Posted 7 months ago

“Good value parking.. easy to find and navigate. Car returned back as dropped off Would use again.”

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Posted 7 months ago

“Holiday Extras Was Easy to use and I had no problems . Regarding the parking I would ensure you allow several hours over your time of arrival as Ryan Air is frequently late and it takes a while to walk to the car park, Or take out late arrival insurance I did both so I had piece of mind when my flight was an hour late getting back and Passport control was particularly busy,”

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Posted 8 months ago

“We had a great holiday and it was good knowing that the car was safe and we only had to swipe our ticket and we were on our way home”

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Posted 8 months ago

“Easy to use, good courteous staff. Car was returned in good cndition and timely”

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Posted 8 months ago

“Easy to use pleasant staff o hassle”

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Posted 8 months ago

“They make the process simple and efficient.”

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Posted 8 months ago

“Easy way to park the car and be taken directly to the airport, with the support of the company bus after checking in the car with the team, on the return the same procedure you show the receipt at reception and they give you the car key and you leave the car park. Thanks”

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Posted 8 months ago

“Easy way to park your car. Straight into the airport after checking car in with the assistants on the way home scan the receipt which releases your car key and go to designated car park area to retrieve your car so easy. A little costly but no hanging about”

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Posted 8 months ago

“Very helpful”

Helpful Report

Posted 8 months ago

Holiday Extras is rated 4.3 based on 7,710 reviews