Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,061 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and easy to cope with procedure”

Helpful Report

Posted 5 months ago

“The hotel was OK, I was told the price of the transfer was £ 7.50 per room not per person it's a jump to £ 15.00 at 4.00 am you just have to pay.”

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Posted 5 months ago

“Pick up at the airport all as expected and we were delivered to our hotel with no problems at all. Very smooth. Only a slight delay on the pick up at the hotel because the security at the gate wanted our room number to let the driver in, so maybe a message to us in advance would have helped and to further complicate matters the hotel has 2 sections and the driver went to the wrong section. All that being said the communication was great and it was resolved with only about a 10 minute delay and we would happily use holiday extras again.”

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Posted 5 months ago

“This platform appeared trustworthy, but after I made my investment, I was unable to access my funds, and all communication with their support team was cut off. I was devastated, thinking my savings were lost forever. Fortunately, I came across: 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 WhatsApp: +44 73-88-69-79-58. Their team was professional, didn’t require any upfront payments, and guided me through the entire recovery process. To my relief, they recovered my entire £277,400. I’m beyond grateful for their help and would recommend their services to anyone who has fallen victim to scams.”

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Posted 5 months ago

“Quick links to terminal 2 and convenient. Well lit car park.”

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Posted 5 months ago

“System is easy to use, meet and greet is such a bonus, the only let down this time was that passport fast track was closed, one half of customs for UK/EU passport holders was closed and 3 flights had just arrived back.. Thats why i purchase fast track,,, money wasted the last 2 times.”

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Posted 6 months ago

“Easy to find the car park and short walk to the airport.”

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Posted 6 months ago

“All went according to plan. Holiday Inn Gatwick a great place to stay when you have an early flight. Regular shuttle also very reliable”

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Posted 6 months ago

“Birmingham Airport Car Parks 2/3 a bit pricey but booking, parking, collection was efficient. I went for late arrival insurance and very nearly needed it.”

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Posted 6 months ago

“Whole experience was great from start to finish, no complaints”

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Posted 6 months ago

“Everything worked as planned”

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Posted 6 months ago

“Pick up from the airport went smoothly. Would have liked to have been notified a little earlier about the pickup time from the hotel back to the airport as i had to get the hotel reception to ring and find out to put my mind at ease”

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Posted 6 months ago

“Maple parking were very good and efficient. Good staff for a stress free experience.”

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Posted 6 months ago

“When we arrived at the airport it was very easy and to drop our car off. There was no que to check in.”

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Posted 6 months ago

“Great service, plenty of buses to and from the airport”

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Posted 6 months ago

“Easy to find, helpful staff, hotel was lovely, cat park even dropped car to terminal for us when we came back from holiday, very happy and would highly recommend”

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Posted 6 months ago

“We have used Drop & Go many times and always been extremely happy with it, very slick operation. One issue however we have this time is that there was another phone having been linked as a device to our car - why on earth would they need to do this for the minimal time anyone would be in our car? Found this rather unsettling”

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Posted 6 months ago

“Easy to book hotel room and carparking whilst away on honeymoon although hotel room smelt damp luckily we were only in it for 8 hrs”

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Posted 6 months ago

“Good service.”

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Posted 6 months ago

“Hotel and parking there fine but shuttle service not so easy. Couldn’t find desk on arrival and had to wait for shuttle which is individually ordered.”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 8,061 reviews