Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service by Alex as usual 👍👍👍👍👍”

Helpful Report

Posted 10 months ago

“Great package hotel and parking”

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Posted 10 months ago

“Not aware that parking charges could go down so much between oct when I booked and dec when I flew ( much cheaper). Lesson learnt I suppose😚”

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Posted 10 months ago

“5-10 minute walk from car park to Stansted Terminal, easy in and easy out. no issues would recommend and will be using again.”

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Posted 10 months ago

“Reliable and professional just sometimes there is a bit of a wait for the coach to fill up”

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Posted 10 months ago

“We always use Maple meet and greet at Gatwick. We like the convenience and proximity to the terminal. The car always comes back as it was left. This time we had a wait to park when we got there. No spaces left to park and the team were working hard to manage the flow while we waited but the idea of meet and greet is that you pull up, get your bags out and go. It does have a knock on effect and this could be improved. We also had a strong smell of smoke in the car when we picked it up. We don’t smoke so it’s something to take into consideration. This doesn't mean that we think someone was smoking in the car, it could’ve just been an employee who had smoked and then drove the car back to the plot. It wouldn’t stop us using them in the future, we would just like to see the service improved for the price.”

Helpful Report

Posted 10 months ago

“Good company to deal with. The Holiday Inn is a bit tired but fine for the overnight stay and very convenient for the terminal. Bus drivers very efficient and friendly but I wish that the pickup point was a bit closer on a cold blustery December night!”

Helpful Report

Posted 10 months ago

“I got exactly what I paid for and you can’t complain about that, the staff were friendly, helpful and attentive to my every need. and when I left my interior light on for two weeks, they went above and beyond to help and see me right. I cannot fault them for that. thank you guys…”

Helpful Report

Posted 10 months ago

“I used Holiday Extras to book Silver Parking at Bristol Airport for four days whilst enjoying a city break. Car park is next to the airport and bus transfers run frequently. Only reason for 4 stars rather than 5 was slight disorganisation when picking up car on return to Bristol Airport. There had been a delay in returning several cars to the pick-up area causing a hic-cough in Silver Parking's slick process. The issue for me was that a staff member with a box of keys was calling out names and handing over keys without checking any form of ID. Clearly, the process needs to be tightened here.”

Helpful Report

Posted 10 months ago

“Good room. Good food. Automated check in a bit of a pain. Overall, good.”

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Posted 10 months ago

“The carpark was easily found and the buses ran promptly, not their fault that there were some road works causing congestion on the way to the airport. Pick up was also prompt and ran smoothly. First time I have used the option to have my car charged whilst I was away. This was done and everything ran smoothly, so an easy run home without having to stop to recharge in the awful weather.”

Helpful Report

Posted 10 months ago

“Most things were fine, just struggled locating the Drop & go car park entrance as postcode provided took us to wrong place. The Drop & Go car park system works well though, easy & smooth to drop off & collect vehicle. Little bit disappointed with some aspects of the Clayton Hotel though, but not Holiday extras fault.”

Helpful Report

Posted 10 months ago

“Easy booking process, all went smoothly at the car park,vehicle recognition,shuttle bus etc”

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Posted 10 months ago

“Great efficient service, postcode did not provide accurate location of car park entrance.”

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Posted 10 months ago

“Great carpark used often. But what have they done with the directional signs to get to it in the airport. Signage was very poor, even I struggled despite visiting before. The many road changes cause much confusion to get to T2 West”

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Posted 10 months ago

“Everything went to plan,good price”

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Posted 10 months ago

“Good Car park, short walk to terminal.”

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Posted 11 months ago

“All went well. Bus took long time to arrive.”

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Posted 11 months ago

“Perfect Parking as always and very helpful Staff too.”

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Posted 11 months ago

“Booking process easy. Lounge access not easily identifiable, should have proper directions for those with reservations as we queued with those who were paying on the day.”

Helpful Report

Posted 11 months ago

Holiday Extras is rated 4.4 based on 10,071 reviews