Login
Start Free Trial Are you a business? Click Here

Holiday Extras Reviews

4.3 Rating 8,067 Reviews
83 %
of reviewers recommend Holiday Extras
4.3
Based on 8,067 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Holiday Extras Reviews
Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Good service and easy access to parking, only problem was I paid extra for a text message reminder on the day of my booking but it never arrived.
Helpful Report
Posted 8 months ago
Hassle free drop off at valet parking after making arrival known. Quick paperwork. Collection after tel call resulted on car being available at valet parking. Only downside was transfer to holding area ~ 8 miles caused car to become dirtier and seamed to have had used more petrol / lower mpg in short trip than expected.
Helpful Report
Posted 8 months ago
Got charged £6.20 for being a few minutes late don't help when it's packed with people waiting for taxis at the entrance and stairwell
Helpful Report
Posted 8 months ago
Stanhill Court served our purpose well, and is a good hotel. The only negative was that the taxi wasn't allowed to drop us off by our car on our return from Gatwick, and as my husband is 81 and doesn't walk too well, this is a bit of a disadvantage - especially as the car park is so uneven.
Helpful Report
Posted 8 months ago
Service at North terminal better No prob. Bit of a wait .. 15min
Helpful Report
Posted 8 months ago
Easy to see numerous options all in one place. Simple booking process, good communication.
Helpful Report
Posted 8 months ago
Stayed at Brittania Hotel a few times now. Would recommend.Reliable transfer to and from airport. Good to know car is safe and bonus that take car keys with ys so know car will not be moved.
Helpful Report
Posted 8 months ago
Need more staff for people checking in
Helpful Report
Posted 8 months ago
My only complaint is the directions to the actual car park once in Manchester Airport area, the island is very badly marked and not just ourselves ended up paying £5 to drive through due to the bad signage.
Helpful Report
Posted 8 months ago
Simple process from start to finish to book. Great that at Gatwick I could book a lounge included on the Holiday extra’s website. Parking is a simple process and it works. Still very busy even in October. The return bus stop (same as drop off) seems a bit of a hike to and from the terminal entrance.
Helpful Report
Posted 8 months ago
I'm a regular at MAN-T2 West, very convenient and easy access straight to the Departurehall.
Helpful Report
Posted 8 months ago
Easy drop off and collection process, bus was timely and quick/easy transfer. I paid for the car be charged upon return, which it was but cable was ‘slung’ back Into the boot and not placed back into the bag it came out of nor the protective caps placed back on the charging end. Mud in car, up door panel and on ledge from I’m guessing shoes.
Helpful Report
Posted 8 months ago
It's a great service but we found it was a long walk we are elderly with mobility issues
Helpful Report
Posted 8 months ago
Used jet parks ringway easy to park buses regular to and from airport ,always make a note of bus stop number for when you return
Helpful Report
Posted 8 months ago
Easy drop off very straight forward helpful staff
Helpful Report
Posted 8 months ago
The hotel was located very close to Cardiff airport and parking was right outside the terminal making our arrival and departure very easy and straightforward. We had a lovely evening meal at the hotel . Staff were really friendly and helpful. Booking was easy and changing parking times was straightforward, staff member was very helpful and rectified the problem quickly.
Helpful Report
Posted 8 months ago
Arrival transfer to hotel in Croatia was very good, however I would have given five stars if our return transfer was scheduled better. Our return flight was 10.20am back to London and distance to the airport was 30 minutes from hotel but our transfer was scheduled for 4- 5 am. Our hotel intervened and it was changed to 7am. Unreasonable to expect us to be at the airport nearly 5 hours before our flight.
Helpful Report
Posted 8 months ago
Park your car take the bus no fuss it's simple and easy, just remember your spot when you return.
Helpful Report
Posted 8 months ago
Booked car parking and airport lounge Car parking 10/10 Nil issues Had to change car last minute- straight forward Airport lounge was okay food a bit disappointing chilli prices salad not a lot of little things and the salad didn’t have much, it was busy and they were short staffed, the staff were lovely
Helpful Report
Posted 8 months ago
Hotel clean staff friendly and very easy to get to Heathrow Airport on public transport from the hotel.
Helpful Report
Posted 9 months ago
Holiday Extras is rated 4.3 based on 8,067 reviews