Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not crowded”

Helpful Report

Posted 8 months ago

“Hotel was superb, driver who collected us from airport needed to smile 😃”

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Posted 8 months ago

“Ibis hotel was so convenient for terminal 2. The room was quite small but adequate for our needs as we had a very early flight so just needed to get a few hours sleep.”

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Posted 8 months ago

“Easy, fast and great. Will use again 100%”

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Posted 8 months ago

“Instructions good, very convenient, car ready to collect on return, staff polite.”

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Posted 8 months ago

“Helped with car parking”

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Posted 8 months ago

“Staying at the Thistle hotel was fine but parking was a bit more difficult as spaces were not easy to find and we ended up driving round the other car park areas before finding a space. The POD system worked well and it was easy to get to T5 and getting back to the hotel from T5 also worked well.”

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Posted 8 months ago

“Easy to use app to book car park.”

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Posted 8 months ago

“Excellent hotel and transfers. My only gripe was that when I clicked on the link for the parking, it took me to the hotel rather than the car park.”

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Posted 8 months ago

“Good value, super close to terminal building, and no waiting”

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Posted 8 months ago

“Great value & makes the airport trip so much easier.”

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Posted 8 months ago

“Easy to use good value”

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Posted 8 months ago

“Easy to use good value”

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Posted 8 months ago

“All good apart from parking bays could be wider. Was a struggle getting into car.”

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Posted 8 months ago

“Pick up On time”

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Posted 8 months ago

“Easy to book Maple parking at Gatwick airport. Just one thing, the instructions to the carpark should state that the entrance is almost immediately past the Sofitel hotel, because we missed it first time due to so many people walking past the entrance. Not much of a problem we just had to drive round again. With number plate recognition, we didn't even have to take a ticket. We also booked a room at Premier Inn as a package with the parking, this was good too. Checking in was a bit slow as it was all self service and lots of people were checking in and some of the machines didn't seem to be working properly. There were staff to help out which was good.”

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Posted 8 months ago

“Good value”

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Posted 8 months ago

“Easy to use Liked everything been on the app But you do need to put the post code of the hotel on your info rather than just directions - would make entering it into the sat nav much easier”

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Posted 8 months ago

“Use mid stay every year. Buses are frequent and drivers friendly”

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Posted 8 months ago

“Radisson Hotel was very nice. Hoppa return shuttle bus was on the hour & not every 30 minutes as stated on ticket, which resulted in a long wait late at night.”

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Posted 8 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews