Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,638 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,638 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You do not get three hours as they class it from boarding gates open time not flight departure time. I had to put a jacket on as I was wearing a casual crested football shirt (Not an actual football shirt) Food average standard, alcohol, not much choice!”

Helpful Report

Posted 9 months ago

“Very convenient on site service with bus transfer hotel/departures/arrivals. Extremely helpful staff.”

Helpful Report

Posted 9 months ago

“Very friendly”

Helpful Report

Posted 9 months ago

“Parking was straightforward and good value for money obviously slightly longer than collection from the airport but buses ran frequently enough many thanks”

Helpful Report

Posted 9 months ago

“Booking in and collection went very smoothly.”

Helpful Report

Posted 9 months ago

“On time, waiting with name at airport, friendly, chatted about their lives in Gibraltar and one showed places of interest on the journey.”

Helpful Report

Posted 9 months ago

“Easy to find Five minute walk to airport Would definitely use again”

Helpful Report

Posted 9 months ago

“Prices were very competitive and I have used this many times, plus I've a booking for July. Only thing to be careful with us that you've booked the hotel, now you book the carpark, before you pay, make sure that the hotel date is still correct”

Helpful Report

Posted 10 months ago

“Easy to book, simple to use. The car park was extremely full when we arrived and we drove about a bit until someone pulled out, but got a space in the end. When we landed and went to get the car it was a different story … loads of spaces!”

Helpful Report

Posted 10 months ago

“Easy to book and simple to update parking booking (for new car). A bit slow to check in and to collect keys at the meet and greet drop off/ pick up and car might as well have been in the short stay car park (we had friends who landed at the same time leave the carpark before us!!)”

Helpful Report

Posted 10 months ago

“Very easy booking process. Never any problems.”

Helpful Report

Posted 10 months ago

“great parking and shuttle will use again”

Helpful Report

Posted 10 months ago

“Hat alles super geklappt!”

Helpful Report

Posted 10 months ago

“Good directions, easy entry, prompt transfers both ways.”

Helpful Report

Posted 10 months ago

“Easy to locate transfer desk at Paphos arrival. Did wait 20 minutes for the pick up to hotel, should be quicker. No personal contact about return journey, other than looking in the app for return pick up time. Otherwise a smooth private transfer from airport to hotel and hotel to airport. Good value for money as well”

Helpful Report

Posted 10 months ago

“Easy to access, 2min walk to terminal”

Helpful Report

Posted 10 months ago

“Great welcome on arrival and on pick up, smooth and seamless service”

Helpful Report

Posted 10 months ago

“Everything ran as expected. We were late back, but no issues no problems”

Helpful Report

Posted 10 months ago

“Friendly staff. Very clean room, comfortable bed, close to Heathrow. Used the hopper bus to terminal 3, 10 mins . Will definitely use the hotel for our next journey 😊”

Helpful Report

Posted 10 months ago

“Holiday extras were very friendly, professional and efficient when organising the booking. The drop off and pick up was also smooth. However I'm not sure where the vehicle was kept as it was filthy when I collected it - covered in dust/sand and cobwebs with it almost impossible to see out of the windows.”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.4 based on 9,638 reviews