Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good parking, room great,”

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Posted 8 months ago

“Great value but we were the last drop..”

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Posted 8 months ago

“Easy booking, parking at Luton was done with ease and quickness. Both ways didn't have to wait long for the shuttle transfer.”

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Posted 8 months ago

“Easy to book online for car park 3 at Bournemouth- although we had to drive to the far side before we could find a space it is still nearer to the terminal than the other car park. About a 10 minute walk. Number plate recognition worked well .”

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Posted 8 months ago

“So easy to park at East Midlands Airport no hassle when entering or leaving. Will be using again.”

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Posted 8 months ago

“Easy and quick on the way to the airport but we missed the bus back by about 30 seconds and seemed to wait ages for the next one.”

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Posted 8 months ago

“Good, quick system and easy pick up but could do with better signage for drop off on main airport roundabouts”

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Posted 8 months ago

“The booking process was straightforward, it was easy to find the hire car centre and the car was ready and waiting. The only flaw in the process was that Holiday Extras had advertised the car category as 4 suitcases, 5 passengers. The hire company said that this was not true and the car should have been advertised as 3 suitcases. We did manage to squeeze in, but more accurate car descriptions would have been preferred.”

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Posted 8 months ago

“The car park itself was great, very easy process of just driving in and out - a completely seamless process. Where we did have a bit of surprise though was the length of the queue for the transfer bus upon returning to Stanstead.. Whether this is the norm we remain unsure.”

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Posted 8 months ago

“Hotel was excellent, bus transfer to airport was very good. Holiday Extras is misleading people, I had to get a taxi back from airport to hotel to collect car, there is a standard charge of £30. Information from Holiday extras said approx £19. People should be made aware of this.”

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Posted 8 months ago

“Knowing it would be there whatever time we flew in.”

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Posted 8 months ago

“Jet Park 3: Easy to purchase the parking but finding parking can be a challenge (and we go out of school holidays). Never wait long for a shuttle to the terminal and the bus drivers are friendly.”

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Posted 8 months ago

“Good overnight stay and close to airport. Having pub on same site that did meals made it handy at mealtime.”

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Posted 8 months ago

“In general we were very happy with the service, one thing that was really annoying was when we arrived at the airport there was a sign that simply read meet and greet on level one, when we drove in we were told that holiday extras was up a level, so we had to pay £19.50 to get out of level one to go up to holiday extras. The sign should explain that purple parking and holiday extras are on different levels, we were travelling with another couple that also had to pay £19.50. That's scandalous, that was the only thing that put a dampener on the parking.”

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Posted 9 months ago

“Easy to drop off keys. Unfortunately the bar code would read to let us leave but soon rectified by assistant via phone.”

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Posted 9 months ago

“Easy to get to hotel, good facilities and smooth, short transfer to terminal. Only downside is ever increasing cost.”

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Posted 9 months ago

“Radisson hotel was fine for our nights stay and the car was parked there for 3 weeks with no problems.”

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Posted 9 months ago

“It was straightforward to book airport parking at relatively short notice (less than a week before departure). It also remained the most cost-effective option for our trip.”

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Posted 9 months ago

“No issues, fast service only a few minutes from airport”

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Posted 9 months ago

“Good price. Great service.”

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Posted 9 months ago

Holiday Extras is rated 4.4 based on 10,070 reviews