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Holiday Extras Reviews

4.3 Rating 8,067 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,067 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“Easy to use, directions to car parking and quickness of payment was great.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“Easy to use. App would not work to let me inform of a delay. Did not get charged extra for being 4 hours late though”
Helpful Report
Posted 10 months ago
Kevin Piercy
Verified Reviewer
“Easy to book parking online directions good and precise very close to airport”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Quick to park, convenient and very little waiting around.”
Helpful Report
Posted 10 months ago
Andy Watson
Verified Reviewer
“It is, as advertised, only a stroll from the airport terminal building. However, it would be much better if you allocated a space, by number, or row etc...”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“Efficient and convenient.”
Helpful Report
Posted 10 months ago
Sulliano
Verified Reviewer
“Everything went smoothly. Always use this service as have never had any issues.”
Helpful Report
Posted 10 months ago
Jan
Unverified Reviewer
“The room was well appointed and the bed comfortable. Because we didn’t have an early flight to catch, having flown in about 22.30, breakfast was a welcome addition.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Easy to get to.. only issue was that the car park was full and had to park in additional car parking that has been created. When we returned to collect it had bird poo unfortunately.”
Helpful Report
Posted 10 months ago
Angella
Unverified Reviewer
“Everything went well except First it was a bit confusing where to find my car and then there was a long wait on the barrier opening which is quite annoying at 3am easier to use long stay at least I know where my car is and no problem with barrier.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“No problem parking or collecting keys on return. Bus was quick and easy. Car had a small scratch on door when we returned which was a bit annoying but down to poor drivers getting in/out their car I guess?”
Helpful Report
Posted 10 months ago
Adam
Verified Reviewer
“Good value for money however was not able to contact customer service out of hours. Very limited customer service hours and was not able to extend parking stay. Would be charged standard daily charge.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Very happy and easy. Just park then take the bus to the terminal. Drivers seemed to gave very little people skills which made the passenger's feel very uncomfortable. Also paid insurance incase we was delayed on return flight then when we was delayed I was charged an extra £15 to leave the car park! So what did the insurance cover for?? OK just needs polishing up.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“We got what we paid for”
Helpful Report
Posted 10 months ago
Claire W
Verified Reviewer
“We had a good experience with Holiday extras. It was easy to book everything. The car park was secure and easy to use. And just jumped on the shuttle bus to the airport and back on it at the same stop on our return. No problems with the car. However, I have an issue with the hotel..well not the hotel, the staff that we dealt with were very helpful. But our room ended up being booked for the wrong night. My own fault. Although we did cancel that part of the booking before the hotel.was looking for payment so I have raised the issue with Holiday extras to get my.money back from the room. I haven't heard anything back yet.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“Booking process worked well. Car park at Exeter easy to find, close to the airport, drop off and pick up quick and easy. Would be 5 star if a bit cheaper!”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Convenient and easy to use.”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Package was value for money. Parking easy to find. Hotel clean . 10 minute walk from hotel to terminal”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“Excellent service both dropping off and collecting our vehicle. Will definitely use again.”
Helpful Report
Posted 10 months ago
Terry
Unverified Reviewer
“Very convenient but pricey”
Helpful Report
Posted 10 months ago
Holiday Extras is rated 4.3 based on 8,067 reviews
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