Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.easy to book. Reasonable price, excellent customer service from team .”

Helpful Report

Posted 11 months ago

“Stayed at the Brittania Hotel several times in the past. This visit was just as good as previous ones. Very convenient for the airport, small but well appointed room and an excellent breakfast. Won’t hesitate to use again.”

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Posted 11 months ago

“The signage within car park 1 really needs improvement. I found myself going around in circles trying to find a place to park. Otherwise, everything was good with entry and exit fast and efficient.”

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Posted 11 months ago

“Easy to use at Liverpool for sure hope prices do not rise again”

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Posted 11 months ago

“All worked really well.”

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Posted 11 months ago

“Car Park 1 at BHX very easy to access. Quite busy but plenty of space on upper floors. Prefer self park and retaining keys. One star removed because asked for additional fees to alter arrival time. Previously, always able to do this free???”

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Posted 11 months ago

“So easy to park your car at Manchester, the staff are very helpful, customer service is good very quick to reply when the terminal was changed. We had to wait for the bus on arrival but only a few minutes before you get to your car. We have used this service a few times now with no problems.”

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Posted 11 months ago

“I have used Holiday Extras for a transfer from Palma airport a number of times and have always been happy, until this recent trip. We had to wait an hour on a very hot bus and then were dropped some distance from the Hotel in Puerto Pollensa because the driver said it was too difficult to navigate the roads. We were appalled to see a number of coaches dropping off right outside the door. Made very difficult for my disabled brother.”

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Posted 11 months ago

“Although the car park was a fair distance from the airport we had no time restraints so it was as great for us”

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Posted 11 months ago

“Great location and reasonable accommodation with parking and restaurant.”

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Posted 11 months ago

“Only issue was that the queue at 2am for the bus back to car park was a mile long with people pushing in however more buses came quickly to resolve the issue with one driver saying they had a shortage of drivers!”

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Posted 11 months ago

“It was ok limited choice for breakfast”

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Posted 11 months ago

“Was ideal for what we required, takes the hassle out of travelling early morning the staff were great no problems checking in and our car was ready for pick up on our return.”

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Posted 11 months ago

“Multi story car park at Bristol Airport easy to find and close to terminal, but no ev charging as stated on website which delayed my return home.”

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Posted 1 year ago

“Convenient, had a good discount on the price. A little difficult to find a space as the empty bay light system doesn't work. Booked again for our next trip.”

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Posted 1 year ago

“Easy parking and pick up. £15 is the price to the airport by taxi.”

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Posted 1 year ago

“Nice to have somewhere calm to relax while waiting. However, finding the lounge at Gatwick wasn’t easy.”

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Posted 1 year ago

“All went pretty smoothly. The only thing missing on collection was which bay to find our car in, which is usually provided. We found the car by pressing the unlock button and seeing where the lights flashed”

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Posted 1 year ago

“I've used this service a few times now but this time was poor on a time keeping basis. The bus did not come for over 20 minutes which meant a lot more people in the queue. Staff are great for key tagging and information but the bus driver was rude when they did finally arrive. It was early hours so traffic could not be to blame.”

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Posted 1 year ago

“The Holiday Extras price was slightly lower than through other options.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews