Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,640 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt friendly service, just a little out of the way but no more than many other cark parks, best if travelling from the south of the airport.”

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Posted 1 year ago

“I always use Holiday Extras and not their fault that, this time, the car park had a power outage that delayed both entry and exit.”

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Posted 1 year ago

“Excellent service which helped our holiday run very smoothly. Thank you.”

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Posted 1 year ago

“Seamless procedure from parking in Longstay car park to arriving at Premier Inn. Comfortable stay overnight. Took advantage of meal deal for dinner and breakfast. Easy short walk to airport terminal for our flight.”

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Posted 1 year ago

“It's easy to find this place and no problem to park my car.”

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Posted 1 year ago

“Good parking solution. Pity about the signs for Purple parking at Terminal 5 Heathrow arrivals leading us to the wrong end of the concourse to collect our car.”

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Posted 1 year ago

“Easy booking and check in at arrival. A short walk to the arrivals and departure lounge.”

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Posted 1 year ago

“Other than not having any clear information on where to drop the car off, everything else went smoothly”

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Posted 1 year ago

“Only issue was all the disabled parking spaces were used. From walking past a full line, I noticed two failed to display any badge. Perhaps some more able to walk customers, could be more considerable when they park please”

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Posted 1 year ago

“Good value parking/hotel combination for Stansted. Tranfer to airport also sensible cost and frequency.”

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Posted 1 year ago

“An excellent seamless service.”

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Posted 1 year ago

“The booking was easily managed. The process to drop keys was quite lengthy although it was automated due to the number of customers but none the less, the transfers were swift. Upon return we boarded a bus without waiting and were soon back to our car on the way home”

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Posted 1 year ago

“Very good service from air parks friendly staff as were the staff in the Ibis hotel, overall worth a 4 star as the price was very good.”

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Posted 1 year ago

“Bit of a wait outside on our return whilst my husband went in to collect the key”

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Posted 1 year ago

“Have used before without any hassle, only thing this time was we weren't dropped of at the terminal building”

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Posted 1 year ago

“Very competent, no problems all good”

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Posted 1 year ago

“We used holiday extras to book parking at Leeds mid-stay. It all worked fine but the instructions were not very clear as to what to do on collecting the car and getting out of the car park on our return.”

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Posted 1 year ago

“This is a smooth operation and I've been using Holiday Extras (Purple Parking) for some time. One note of concern, however. On my return when I called the number on the card, a recorded message said it was not possible to connect the call. That's the second occasion I've experienced this. Hope it's fixed for next time!”

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Posted 1 year ago

“Had to wait a while for car to be bought round No clear order queue /service”

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Posted 1 year ago

“Quick and easy transfer on arrival and departure”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,640 reviews