Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and everything worked out well. Thank you”

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Posted 1 year ago

“Easy to find, no problems with entry or exit. And for once it was in the daylight”

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Posted 1 year ago

“Great place to park the car, only downside is that it's a 10-15 minute on the bus that's why I gave 4 stars, buses were coming every 5-10 mins but we managed to catch it on time.”

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Posted 1 year ago

“Very good value for money. Friendly staff Food average only let down but my husband is a chef & we prefer more unusual food 😁”

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Posted 1 year ago

“Hotel was well located and a 10 minute walk to Gatwick. The beds were comfy but the room a little too warm hence the 4 stars.”

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Posted 1 year ago

“Very good, no problems could just ne a bit more frequent.”

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Posted 1 year ago

“We rang from the baggage hall and although they were clearly busy, the car turned up in about 15 minutes, which was reasonable given the amount of cars they were driving to multiple customers. No issues and happy to book again”

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Posted 1 year ago

“Wide space car parking at Edinburgh Airport is easy to get to and a few minutes by bus transfer. Buses are regular and minimal waiting times. Can be a little manic trying to get cases loaded onto the bus whilst other passengers are doing the same thing. But overall, a good service provided.”

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Posted 1 year ago

“Accommodation :excellent location. Very friendly staff. Car rent : very friendly and accommodating staff.”

Holiday Extras 4 star review on 12th April 2025

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Posted 1 year ago

“This parking service is first class in my opinion. It’s simple and straightforward. You park your car at the airport location , hand in your keys and then jump on a bus and are taken to your terminal and dropped outside. Will definitely you this company again.”

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Posted 1 year ago

“Overnight stay an car parking within 200 metres of the airport”

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Posted 1 year ago

“Very good apart from not having any lighting on way out”

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Posted 1 year ago

“Slight lack of communication for pickup at the airport but otherwise went well”

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Posted 1 year ago

“Everything went as usual EXCEPT the ANPR system on the exit from the Express Drop Off area, requiring contact with the office to avoid an exit charge”

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Posted 1 year ago

“Once I found the location (7 miles from Gatwick South) the rest was excellent. I did put their postcode in my sat nav and did trust it! It is like going to the back and beyond!”

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Posted 1 year ago

“Parking was easy, sadly the Sofitel let us down this time, very noisy room overlooking the bar/lounge/reception area, if I’m going to get noise I’ll book the Premier inn and have it cheaper.”

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Posted 1 year ago

“Hotel was great as was the room. Only drawback for me was that every time I bought something I had to pay. Not allowed to run a tab. So3 rounds then dinner and a bottle of wine that 5 transactions nearly wore my card out!!!”

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Posted 1 year ago

“Parking easy. Staff friendly and helpful. Would have liked the car to be parked nearer the office when returning. We are 85 yrs of age and pushing a trolly with suitcases on to area C was hard work. Otherwise completely satisfied.”

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Posted 1 year ago

“Holiday Extras was a good gateway to booking parking and one of the airport Lounges I wanted. Unfortunately didn't have the one at Manchester Airport, so booked that direct! Apart from that very good process overall.”

Holiday Extras 4 star review on 31st March 2025

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Posted 1 year ago

“Signage at Heathrow Terminal 4 meet & greet needs to improve as parked on floor 1 instead of floor 2. Assistant agreed to move my vehicle from this area rather than me having to pay to leave and reenter. On return landed at Terminal 5. Had a short wait upon return for vehicle to be brought to pick up point despite calling from terminal 5 and the 4 once we arrived via shuttle.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews