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Holiday Extras Reviews

4.3 Rating 8,085 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,085 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Anonymous
Verified Reviewer
“Clean and comfortable room and bed. Very cost effective. Also walkable to terminal.”
Helpful Report
Posted 1 year ago
Andy
Unverified Reviewer
“Great price but a bit off a walk for someone who has mobility issues”
Helpful Report
Posted 1 year ago
Windydick
Verified Reviewer
“Saved some money on parking, though exit didn't work as smoothly as usual. Mid stay is a good arrangement but I would prefer a cheaper option further away; however this is not available for a three day trip. Once you're into catching a bus, the whole concept of "Mid", "Long" stay or "Jetparks" is totally irrational. Price vs transfer convenience is the only consideration.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Bit of a long wait once on the coach before we left airport. Something like 1 hr 15mins.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very helpful staff, including assistance on a very wet evening.”
Helpful Report
Posted 1 year ago
Carol
Unverified Reviewer
“We always used holiday extras to book airport parking. Never had a problem before but on this occasion the barrier didn’t open when we approached in our car at 02:30. We used the buzzer (after some difficulty seeing at this time) and gave the booking number to the operator who opened the barrier remotely and gave us a token to use in the machine, for our exit 2 weeks later. The operator informed us that the camera couldn’t read our number plate. Wouldn’t put us off using again”
Helpful Report
Posted 1 year ago
NAK
Verified Reviewer
“Booked Drop and Go car parking at Manchester. All very straightforward and efficient but not easy for passengers with walking difficulties. Getting on buses with luggage and disabled passengers isn’t recommended!”
Helpful Report
Posted 1 year ago
Janette
Verified Reviewer
“Silver Zone at Bristol - good parking facility, check-in automated, bus to and back from airport efficient, only downside was a long queue to pick up of keys.”
Helpful Report
Posted 1 year ago
Brian Ripley
Verified Reviewer
“Drop and go ,very efficient at car par pity the bus service is so slow noticed 3x jetpark3 busses before ours arrived”
Helpful Report
Posted 1 year ago
Helena Thomas-Watson
Verified Reviewer
“I booked Meet and Greet, and I have a disability. Where I had to park the car was a too much of a walk for me to get to the reception to handover my keys. I thought the Meet and Greet was like Gatwick Airport they actually meet you at the Airport entrance and take your car back to the carpark, and then bring your car back when you arrive. Stansted Airport needs to consider those who have a disability as this was very tiring.”
Helpful Report
Posted 1 year ago
Steve Hirst
Verified Reviewer
“Very easy to use, great price, simple service. My only gripe is the car park itself being a bit messy. The pathways are looking delapidated in places, there are weeds, tree roots breaking the surface etc. It needs an overhaul.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very easy to use the carpark, reception was a breeze and getting on the bus was great.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to book easy to get the car in and very reasonably priced”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“A great hotel, we’ve stayed before and wasn’t disappointed with the service. We had dinner and drinks which were great too. The downside was the return and the parking machine not opening or accepting our ticket. We needed to call for assistance and it wasn’t the friendliest of services.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Always reliable.”
Helpful Report
Posted 1 year ago
Steve
Unverified Reviewer
“Easy well signed access regular bus shuttle service”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“So happy the transfer I had booked waited for me as the flight was delayed The driver was easy to spot with my name displayed and the transport was a private car a very clean and comfortable drive to hotel. I will be using your company again thankyou”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“All went very smoothly with easy to follow instructions”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Edinburgh airport premiar… very easy to use but took ages to find a space, was so busy!!!”
Helpful Report
Posted 1 year ago
David Davies
Unverified Reviewer
“We had no problems with using the meet and greet system at Heathrow Airport everything went smoothly and our car was ready for us to pick up when we arrived back having notified them of our arrival and baggage claim , the only issue was it’s quite a walk to the terminal if you have problems with walking like my wife lucky enough to find a wheelchair on the way to book in .”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,085 reviews
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