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Holiday Extras Reviews

4.4 Rating 10,070 Reviews
85 %
of reviewers recommend Holiday Extras
4.4
Based on 10,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Anonymous  // 01/01/2019
The booking process was simple, the stay at the hotel was lovely and simple, as was the parking... the only issue was a few too many emails from holiday extras (I had selected no marketing emails but still lots of "you might also like" contacts that it seems to be impossible to avoid)
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Posted 1 year ago
Transfer bus on way out excellent coming back horrendous definitely not health & safety conscious too many crammed on bus
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Posted 1 year ago
Transfers quick. Car Park muddy & rough surface - need improvement.
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Posted 1 year ago
Easy booking process and everything went well. Easy to find, plenty of parking spaces and safe.
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Posted 1 year ago
Prompt friendly service, just a little out of the way but no more than many other cark parks, best if travelling from the south of the airport.
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Posted 1 year ago
I always use Holiday Extras and not their fault that, this time, the car park had a power outage that delayed both entry and exit.
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Posted 1 year ago
Excellent service which helped our holiday run very smoothly. Thank you.
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Posted 1 year ago
Seamless procedure from parking in Longstay car park to arriving at Premier Inn. Comfortable stay overnight. Took advantage of meal deal for dinner and breakfast. Easy short walk to airport terminal for our flight.
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Posted 1 year ago
It's easy to find this place and no problem to park my car.
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Posted 1 year ago
Good parking solution. Pity about the signs for Purple parking at Terminal 5 Heathrow arrivals leading us to the wrong end of the concourse to collect our car.
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Posted 1 year ago
Easy booking and check in at arrival. A short walk to the arrivals and departure lounge.
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Posted 1 year ago
Other than not having any clear information on where to drop the car off, everything else went smoothly
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Posted 1 year ago
Only issue was all the disabled parking spaces were used. From walking past a full line, I noticed two failed to display any badge. Perhaps some more able to walk customers, could be more considerable when they park please
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Posted 1 year ago
Good value parking/hotel combination for Stansted. Tranfer to airport also sensible cost and frequency.
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Posted 1 year ago
An excellent seamless service.
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Posted 1 year ago
The booking was easily managed. The process to drop keys was quite lengthy although it was automated due to the number of customers but none the less, the transfers were swift. Upon return we boarded a bus without waiting and were soon back to our car on the way home
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Posted 1 year ago
Very good service from air parks friendly staff as were the staff in the Ibis hotel, overall worth a 4 star as the price was very good.
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Posted 1 year ago
Bit of a wait outside on our return whilst my husband went in to collect the key
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Posted 1 year ago
Have used before without any hassle, only thing this time was we weren't dropped of at the terminal building
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Posted 1 year ago
Very competent, no problems all good
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Posted 1 year ago
Holiday Extras is rated 4.4 based on 10,070 reviews