At 5:30 on a freezing morning the first bus was full. Next bus kept us waiting without turning heating on. Booking was called Terminal 5 purple parking yet we went to every other terminal first.
On return we waited 45 mins and was about to get in a taxi when bus arrived. The bus stop was out of order but no communication as to where to go. Never again. Back to valet for us.
2 years ago
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