On arrival at M&G entrance booth we were directed to the park immediately on the left, the next car to enter was directed to the right & to the front of an empty covered lane close to the M&G office. We were faced with a walk of over 100 yards with luggage on small wheels on a path which is not wholly smooth. We are 78 & 80(in June), it was very tiring & trolleys are only located at your office as far as I am aware. On return the car was parked in the same location! The area close to the office was packed with uncollected cars so they had not been parked in order of return flight arrival. We had to walk hauling cases as before. You could on booking require the age of passengers & try to direct & allocate spaces for those cars closer to the office both on arrival & return. The M&G cost cannot be justified given these circumstances compared to long stay, where bus transport each end to & from the terminal is adjacent. Also on return M&G signs inside the terminal direct you to a sloped ramp down to ground level which exits at the far end of the terminal. So again we had to walk with cases a considerable distance just to reach your office then the same again to reach our car. On this occasion the system proved far from friendly both ways to older customers. I mentioned in a previous email Nov '22 that in the dark it is not easy to identify the location of the exit ie. where you are aiming for. Arrows on the road do not stand out clearly enough when manoeuvring in closely confined spaces due to parked cars & tight turns to be accommodated. Some signage should be appropriately set at or above drivers eye level.
1 year ago
Holiday Extras has a
4.3
average rating
from
5,903
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.