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Anonymous
Usually I have no trouble however this time I did have a problem. I amended my booking to a day later, this was followed up with an email to confirm. I arrived at the car park and my registration wasn’t recognised. I spoke to reception who let me in. I tried to book in but it wouldn’t accept my booking details. I went to reception who looked up my registration and said my booking had been cancelled and there wasn’t a new booking with the new entry date. Fortunately i am a regular visitor so the guy on receptions went the extra mile and found that Holiday Extra hadn’t emailed my details to them but honoured the booking as I had the confirmation booking. My return was almost problem free apart from putting the wrong colour block which resulted in a 15 minute search for my car!
1 year ago
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Holiday Extras has a 4.3 average rating from 8,067 reviews