Was not happy driver told us the bus would collect us from coach park we’re we were dropped off. So me and 4 family members with all our luggage went there only to be told no you need to go back to terminal and get the bus outside was not happy with a toddler and 4 suitcases and hand luggage on escalator such a shame put a damper on our holiday. Had the same problem innJune but the other way went to terminal no notices asked a member if staff told us were to go after wasting 20 mins trying to find out. Hope this is sorted soon as I have always used you for parking for many many years thanks