Booking and paying was easy. Finding the car parking area was easy. Getting into the car park was difficult as we thought it would be number plate recognition which didn’t work. Had to ask for assistance at barrier which took ages. Once barrier was lifted easy. On return got to car and drove to first barrier which lifted. Inserted parking ticket at second exit barrier and then advised that I owed £220! Asked for assistance and gave my car registration and was advised that I was not booked in! Car park assistance arrived and eventually when I showed my confirmation of booking he raised barrier. Have booked through Holiday Extras several times and never had this problem. Will I use on my next visit ? Doubtful!