Our instructions for meeting our driver were changed the day before we travelled. The new instruction was to go out of the terminal, across the zebra crossing and he would be waiting on the left. He wasn't. My husband is disabled sand the special assistance guy rang the number on my instructions and there was no reply. He then left us there as he couldn't help any more. I roamed around the area asking other drivers if they knew the taxi firm quoted and no-one did. We waited a long time and I was panicking as I did not know what to do. Eventually he rang me and asked where we were. I said we were at the meeting point we were told but he was waiting in the terminal. When he came along he said we must have landed early but this was about an hour after the meeting time. He was a very nice and helpful driver so all was well that ended well.