Car was booked to return to terminal 5 at the drop off at terminal 4. Upon landing Hilene said that it was booked for terminal 4 and refused to either take the car to 5 or allow me to pick up from the car park. He instructed me to make my own way across the terminals to be able to have my car back. If I had wanted a park and ride option, I would have paid less and taken that. I would not be looking to use again
1 month ago
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