After 7 weeks of misery and additional I’ll health you finally decide to refund me only part of what I am due! the booking BMCYWC is for £51.30 as no vouchers redeemed and was a free cancellation. I have all receipts 🧾 from you to verify this . There is still the amount of £120.40 BMCYMV outstanding too. The bank 🏦 have been notified. This is causing additional strain stress and misery including hardship. Why are Holiday Extras conducting themselves in this way to long standing loyal customers such as myself . I would like an explanation apart from the full refund I am entitled to please