Booking process was fine, however the cottage as not. The cottage was freezing, the getting (night storage) was nit adequate for the building it cane on during the night when we were in bed. It was also controlled by the owners with WIFI. There was a log burner which warmed the main room but we had soon used the one basket of free logs. I contacted the owner who said it depended on people's confirm levels how hot we wanted it. He told us to buy more logs. I believe a log burner in a cottage is more to make it cosy not to actually heat it. If it is too heat it logs should be provided FOC. I spoke to the owner again who said he would reimburse us for the logs...he didn't and didn't speak to us again. On the fourth day the heating didn't come on at all. The shower was also a problem I'm not fat, but have a 46" inch chest. I could just squeeze into the entrance was so small. Our week away was ruined by the heating. I wrote a review earlier but it was never published. Doubt I'd use Holuday Cottages again.