holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,879 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,879 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how holidaycottages.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The holiday cottage met our expectations, it was very comfortable and like home from home.”

Helpful Report

Posted 1 day ago

“Lovely location to visits many places. The cottage was light and airy and had everything you needed. The location was very quiet and the garden was ideal for our dog.”

Helpful Report

Posted 1 day ago

“Beautiful location, on the hosts Croft, overlooking the Loch. very well looked after and presented. All the facilities you could ask for. Hosts very welcoming presenting us with 6 lovely free range eggs off the Croft.”

Helpful Report

Posted 2 days ago

“Very good and helpful for booking with”

Helpful Report

Posted 2 days ago

“The beds where very uncomfortable, the oven was broken, the shower did not work and the settee could do with new cushions in as very hard, and it also said there was shops near by but if you did not drive you would of had a problem as it was 20m in the car to get to any shops”

Helpful Report

Posted 3 days ago

“We really enjoyed out stay at Hafod y Bryn this is the second visit it's such a lovely house very comfortable spotlessly clean and very well equipped. We love to visit the many surrounding places . Would love to Return again in the future Thank you Judy the ow ner and thank you to Holiday Cottages”

Helpful Report

Posted 3 days ago

“We found the property to be exactly as described. Easy to book through holidaycottages.co.uk. All info. provided on a timely basis.”

Helpful Report

Posted 3 days ago

“Great cottage, secure garden for the dog, good location”

Helpful Report

Posted 3 days ago

“Why would a company send a "we would love to hear from you" email to a customer who has made a formal complaint? Property was dirty, unprepared, had a broken door key, nappy in bin, blood stain on mattress cover, broken oven and fridge to name a few.”

Helpful Report

Posted 3 days ago

“Excellent holiday apartment in Kingswear. Great location, very easy to get the ferry across to Dartmouth.”

Helpful Report

Posted 3 days ago

“What a lovely relaxing week we had in this lovely property. We had everything we needed to keep us happy and the dog was overjoyed with the lovely fields and walks around. We would certainly love to come back”

Helpful Report

Posted 4 days ago

“Very helpful and efficient. Dealt with our requests within minutes. So reliable. Thank you.”

Helpful Report

Posted 4 days ago

“The cottage we rented for a week was worn, tired, dirty, the decking was broken where dogs or children could fall through or escape, feeling very let down by Holiday Cottages who still can’t confirm when this house was last inspected! Shame on you”

Helpful Report

Posted 4 days ago

“Excellent cottage, the Stables in Witnesham Suffolk well appointed & in a good location. No complaints or issues from us. Friendly owners and a nice welcome package.”

Helpful Report

Posted 4 days ago

“Linwood lodge is an excellent place to stay & Lee could not have been more helpful.”

Helpful Report

Posted 4 days ago

“No problem with the booking process and again, it was an easy to book. We have used this company many times before and have been very happy with the service they provide. We stayed in May this year at a beautiful cottage in Crayke, Yorkshire called The Granary at Halfway House. The hosts, Nik and David, were extremely accommodating and welcoming. They also gave us useful information regarding local dog walks. The cottage was very spacious ,spotlessly clean and had high end equipment and finish. Its has plenty of charm and character with an enclosed and dog friendly garden. The garden is private with lovely seating to enjoy. We are hoping one day soon, to return to the cottage. One of our favourite cottages that we have stayed in over the many years we have been taking this type of holiday.”

Helpful Report

Posted 4 days ago

“Excellent service from the holidaycottages team was provided. I was very impressed with the high level of communication throughout our recent booking, and I particularly appreciated how available and supportive the team was whenever assistance was needed.”

Helpful Report

Posted 1 week ago

“It didn’t make us happy. I went into the High Street office of Holliday Cottages in Southwold to report a faulty and dangerous kettle. The staff member said Upper East Lodge was not one of theirs. WRONG! On the fifth day of our holiday we returned to discover we had NO electricity. It was 6pm. I called the emergency number (open until 6.30pm) Verified my booking reference and expressed my distress. Everything was spoiling in the fridge and I had a young child to feed. No tv or internet! Only light. I was told that someone would call me back straight away. That was SATURDAY The return call came at 10am MONDAY after we had vacated the property. The office in Southwold could not help because they only open Tuesday, Wednesday Thursday . I asked for a refund of one night plus loss of perishable fridge food. In the end they agreed to £50 plus one night. In hindsight they could/should have compensated me for loss of enjoyment and breach of contract. Pretty poor customer care all around!”

Helpful Report

Posted 1 week ago

“Mariners 2 was a fabulous cottage, very homely and comfortable. A king size bed would be a nice to have. The cottage is in a fabulous location and the views are stunning.”

Helpful Report

Posted 1 week ago

“Our 3rd visit here great place, lovely location perfect family holiday will return”

Helpful Report

Posted 1 week ago

holidaycottages.co.uk is rated 4.4 based on 1,879 reviews