holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,729 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing experience with Holidaycottages during an extremely difficult family situation. Our son was unexpectedly admitted to ICU before our holiday. We provided medical evidence from the hospital and asked for reconsideration of the booking. At no stage did we explicitly authorise cancellation of the booking. Holidaycottages later admitted the booking had been cancelled from their side in error. We were initially told reinstatement would be attempted, only to later be informed the dates were no longer available because the property had already been reopened on the system. Despite acknowledging the cancellation mistake internally, we are still being treated as though this was a standard customer cancellation. The handling of the situation, communication, and lack of accountability during a serious family medical emergency has been extremely upsetting.”

Helpful Report

Posted 27 minutes ago

“Great selection of properties & each one had full details. I was kept informed throughout the booking.”

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Posted 6 hours ago

“Lovely accomodation, all the mod cons, plenty of space, the gift of local produce was a nice touch. Ideal to use as base to explore Cornwall. Only negative was the traffic noise from the main rd behind the lodge.”

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Posted 8 hours ago

“The website is easy to use and only shows the accommodation I'm looking for. Booking was straightforward.”

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Posted 1 day ago

“Blissful week in Whillanside. All necessary facilities & amenities. Well equipped kitchen & cozy living room with log burner handy for those chilly nights earlier in the week. South facing garden which came into its own as the weather progressively improved as the week progressed with garden furniture. Plenty of birds in the garden, Great & Blue Tits; log tailed Tits; yellow hammers coal tits Jackdaws & sparrow hawk & buzzards over head. Boot delightful village with two pubs. Plenty of walks from the door, maps & walking books aplenty. Walked to Blea tarn hill on our last full day. Dalegarth narrow gauge railway just down the road enjoy a 40 minute ride with sweeping panoramic views to enjoy on the way.”

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Posted 2 days ago

“The cottage itself was very good. Location and views outstanding! The parking permit was a real bonus. However, the yard at the rear was unusable. It was dirty, furniture was all tied up and hadn't been cleaned. The dog water bowl was filthy and full of leaves. Not a pleasant situation.”

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Posted 2 days ago

“Great location, fabulous cottage, lovely owners, hopefully go back sometime soon”

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Posted 2 days ago

“The process is simple and all the communication comes in a timely fashion with clear instruction. We have had 9 properties and only once had to directly involve the team on something out of there control.”

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Posted 2 days ago

“The booking was very easy to do. The cottage was just as described. All the instructions on how to get there and access were explained fully. On the whole I would use Holdiay Cottages again for booking my next cottage holiday.”

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Posted 2 days ago

“Location was excellent and having a parking space was great. Enjoyed our break there but the was starting to look a bit 'tired' inside and could have been cleaner.”

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Posted 2 days ago

“Very good booking service, not happy with location of cottage ,nice inside.All driving from cottage walks dangerous no pavements .Cottage was on through road to Docking traffic noise like the M1 day and night ,cottage on road ,could only use back door no access from front door ,not good if you have dogs or small children keep them on leach.Bad location description, needs a washing machine.”

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Posted 2 days ago

“Very easy booking process, accurate description. Actually the cottage was better than the photos showed and we were delighted”

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Posted 2 days ago

“Fantastic well looked after property, great setting for walks beaches and supermarket”

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Posted 2 days ago

“Clear information on website, lots of photos & a smooth booking process. The check in instructions & directions to find & access property were very clear. We’ve used them several times to book holiday cottages”

Helpful Report

Posted 3 days ago

“Brick House Cottage. Very clean and well pr3sented with good quality furniture fittings and equipment. Long single track lane with more potholes than passing places is a test of reversing skills. In a farm yard, backing on to a house which takes most of the sun; BHC faces North and East. Owner, very helpful, did make room on the South to the detriment of his family in the other property. Quiet, but quite a lot of traffic to a yard beyond the cottage/farm complex.”

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Posted 3 days ago

“What a fantastic property. Very spacious and a stones throw from the beach. Superbly furnished and with a well equipped kitchen.”

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Posted 3 days ago

“A simple and easy transaction and we were kept fully informed throughout the days before we went on our holiday”

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Posted 3 days ago

“The Haybarn was perfect for our requirements. Excellent hosts. Great walks from the front door. Spacious and comfortable. We had a great time here.”

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Posted 3 days ago

“The property had not been cleaned when we arrived). Whilst the company responsible for cleaning was very apologetic we had to wait until 6:30pm to get into the property which is not acceptable. I was not warned that the breakage deposit would be taken and repaid to the same account I had booked the stay with. I had used my credit card and so was charged interest as the deposit wasn’t returned for over a month. Had I been offered a payment option I would have paid on my debit card preventing an interest charge.”

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Posted 4 days ago

“Easy booking process. Great communication. The Old Manor at Coldingham was a perfect location. The stunning sea views and easy access to coastal walks was a fabulous . The house was very clean and well appointed. Would definitely recommend and love to visit again one day .”

Helpful Report

Posted 5 days ago

holidaycottages.co.uk is rated 4.4 based on 1,729 reviews