holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,511 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wir haben uns im Schulhaus von St.Gennys sehr wohl gefühlt! Das ganze Haus sehr sauber und schön eingerichtet. Toller offener Kamin, sehr nette Gastgeber, mit selbst gebackenen Scones🥰 Wunderbare Atmosphäre und Ruhe in atemberaubender Natur🌿”

Helpful Report

Posted 1 month ago

“Had a fantastic week at The Coach House, our second time staying at this lovely cottage. Highly recommended!”

Helpful Report

Posted 1 month ago

“Excellent and expensive fittings and electrical priducts. BUT no simple things like coathooks, furniture in bedrooms. Por plumbing, random light switches, and incomprehsible heating controls.”

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Posted 1 month ago

“Court is set in a beautiful quiet location. The house is stunning. We absolutely loved it.”

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Posted 1 month ago

“The Captains Cabin, and owners David & Sue, provided us with the perfect family get together. Three generations of our family enjoyed a week of stunning views and scenery in this most comfortable accommodation. Highly recommended by everyone.”

Helpful Report

Posted 1 month ago

“Lovely selection of available properties, with comprehensive descriptions and images. Easy to use website to book and good communication prior to holiday dates. Also extremely helpful when due to an unexpected operation for my wife and we were allowed to transfer our booking to a later date.”

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Posted 1 month ago

“We have used holiday cottages twice this year. They are very good. Loved the welcome pack. No problems at all”

Helpful Report

Posted 1 month ago

“Very comfortable and clean enjoyed our stay one down side is that there was not much storage”

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Posted 1 month ago

“No problems everything straight forward.”

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Posted 1 month ago

“The stables was a lovely cottage and we enjoyed our stay there .”

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Posted 1 month ago

“A very good selection of accommodation and the booking process was very straightforward”

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Posted 1 month ago

“What a great holiday we had at the deer view cottage. A perfect home from home! Great hosts they all were. We hope to go back in the future.”

Helpful Report

Posted 1 month ago

“There was ample choice and the filters are most helpful. We were able to book a cottage with confidence knowing all the relevant information. The followup details for arrival were simple but complete. Overall a simple and enjoyable experience. We will use Holidaycottages again.”

Helpful Report

Posted 1 month ago

“Only the surroundings made us happy as they were beautiful. I hate being negative but this property is not really accessible for those with mobility problems. There is a step into the property and the toilet seat is not raised. The shower is, not only in the bath, but the water from both shower fittings hits the tiles and not bodies. My husband with Parkinson’s could not shower at all. The wardrobe is narrow & by the main entrance door. We could not access itv news as it was Meridian for the east coast of England??”

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Posted 1 month ago

“Comfortable accomodation, great location good value”

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Posted 1 month ago

“Very nicely decorated, with lovely welcoming feeling, and complimentary hamper, lovely owners next door.”

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Posted 1 month ago

“An excellent stay. Buckland Cottage is in a lovely location with walks straight from the door, lots of birds, including owls at night, starlit skies, peace and quiet. Great for recharging the batteries! The grandchildren loved the tree house.”

Helpful Report

Posted 1 month ago

“Glaslyn, near Brecon, boasted superb views of the Welsh landscape - see my photo of the sunrise viewed from the panoramic Sun lounge. Excellent, modern facilities, lots of lounge and dining space, ample bedroom and bathroom space for multiple families”

Helpful Report

Posted 1 month ago

“Marquis house was ver unsatisfactory as we booked because it had an indoor pool. Unfortunately this was very dirty. My family refused to use it. There were also other complaints. Despite photographic evidence to the contrary, HC accepted the owners’ assertion that this had been cleaned the day before our stay. This site would not allow me to upload photos.”

Helpful Report

Posted 1 month ago

“No information in the property such as WiFi codes, rubbish collection, heater controls etc. WiFi did not work at all during stay. Fault was reported to maintenance people on the evening that we arrived. Called Holiday Cottages. After 45 minute wait, call was answered. We were told to call the cottage maintenance number. We had already spoken to them, and they could not help. Holiday Cottages helpline is useless. One of our friends had to use his phone for an online job interview. It was fraught, as the phone signal dropped twice. The interview was supposed to via WiFi on his computer. Boiler timer did not work. Heating on full blast at 2am. Had to turn it off, as house was far too hot to be able to sleep. Thought it may be us. Checked settings, but same thing happened at 3am that night. Another broken night's sleep. Reported. No action to repair. Inner front door stuck in frame at top. I had to free it every time we wanted to go out, as my wife could not reach it. We stayed in the cottage last year. Very good. Shame about our miserable experience this year.”

Helpful Report

Posted 1 month ago

holidaycottages.co.uk is rated 4.4 based on 1,511 reviews