holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.36

4.4 Rating 1,372 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how holidaycottages.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and answered queries quickly”

Helpful Report

Posted 1 week ago

“Very clean and well equipped cottage. It's in a very good location for beautiful and interesting walks and good pubs and cafes in walking distance. Further afield are pretty towns and places of historical interest. Perfect for a week away.”

Helpful Report

Posted 1 week ago

“Beautiful cottage snd perfect location stunning scenery and very lovely and welcoming hosts ..thank you Helen and Phil..”

Helpful Report

Posted 1 week ago

“Booked many times before and will continue to do so”

Helpful Report

Posted 1 week ago

“Easy and quick to book. Good website and search facility. Great choice of accommodation. Never had any issues with cottages booked.”

Helpful Report

Posted 1 week ago

“Excellent property would recommend”

Helpful Report

Posted 1 week ago

“Newcroft is lovely comfortable with beautiful furnishings and all the comforts of home”

Helpful Report

Posted 1 week ago

“We have used Holiday cottages for many years to book holidays in and around Devon with no issues but this year we had a few problems at the property we stayed in. Unfortunately there were rats living in the ceilings and it was very loud every night which kept us awake. There were other small issues that we were originally willing to overlook but the rats were unacceptable. There were a lot of emails going back and forth between myself, Holiday Cottages, the house keeper and the owner of the property which took up my entire weeks holiday and I didn't get a chance to relax at all. I also went down to their office in Braunton as I felt this was the only way to clearly express my concerns with the property. The person I spoke to was helpful and understanding and she took down many notes but as the week went on, I was yet again drowning in emails with nothing actually being resolved! I'm not at all happy with how Holiday Cottages dealt with the problems we experienced. They should have stepped in and sorted out the issues on my behalf but this wasn't the case and everytime Holiday Cottages got in touch with me, it was a different person with a different idea on how I should be resolving the problems myself. On the last day of our holiday, we were told someone from the company would be coming round to the holiday property but they never showed up which wasted even more of our holiday! :(”

Helpful Report

Posted 1 week ago

“No problems booking any holidays with this Company - They send out clear instructions and although we have never had any trouble with a holiday let, feel sure they would sort it for us.”

Helpful Report

Posted 1 week ago

“Have used this company many times now and the properties we have booked with them have all been very high standard The booking system and people we have dealt with on the telephone have all been excellent with no problems.”

Helpful Report

Posted 1 week ago

“Excellent cottage was exactly what we needed area excellent great restaurants”

Helpful Report

Posted 1 week ago

“Amazing property, had absolutely everything you would need for your stay there, could not fault it, both inside and outside areas were just a dream come true, would highly recommend 😀”

Helpful Report

Posted 2 weeks ago

“Cottage was dirty. Cobwebs and mould. We had to clean in places before we went to bed. Damp on the windows, mould on curtains. We were very disappointed”

Helpful Report

Posted 2 weeks ago

“The flat was very well presented, clean and was well equipped. The position is fantastic with a wonderful view of the harbour and the bay. We could have spent hours just sitting in the bay window watching all the activity there. It is so conveniently situated to get to the beaches and also the town. We wouldn't hesitate to book again.”

Helpful Report

Posted 2 weeks ago

“I sent my comments to you the day after I returned from Beadnell for you to pass to the owner for action. Sadly I didn’t keep a copy and heard nothing back from you. Here goes again from memory. The positives are the sofas were comfortable, pretty curtains and good soft furnishings, the house was clean and the heating excellent. Many downsides - The garden is in a poor state - see photo. The outdoor chairs are almost impossible to sit in as on a sloping “lawn” with holes in it. The whole place felt unloved and needs some TLC. Bare walls in the lounge made it feel stark. No lamps or small side tables. Overhead lighting does not dim properly (unsuitable bulbs?) Drawers stuffed with unwanted items (paint, tapes, old papers etc), kitchen cupboards containing out of date leftover items. Upstairs cupboards cluttered and difficult to ascertain what was junk and what could be used. Poor quality fixtures (no towel rail in downstairs loo). No decent mirrors or lighting. Upstairs 9” round mirror only suitable to see yourself in if you’re over 5’8”! Paint peeling off bathroom ceiling and walls. Floor damaged, by water? Kitchen tap poorly fitted. Only half the toaster works. Fridge door needs adjusting. Main bedroom windows cracked on lower frames and latches fallen off. Towels thin and felt cheap. Compared to no 5 Smugglers Cove, no 3 is a poor relation. You get what you pay for.”

holidaycottages.co.uk 1 star review on 20th October 2025

Helpful Report

Posted 2 weeks ago

“An Excellent cottage in North Wales. All the information that you gave us was Spot on. We would definitely book with Your company again. Thankyou.”

Helpful Report

Posted 2 weeks ago

“On our initial arrival, the Nest felt cold and damp, the bathroom left a lot to be desired regarding cleanliness, my husband scrubbed out the shower tray and runners for the glass doors. Unfortunately, I had a bad fall on the Sunday after our Friday arrival, ribs badly bruised made it impossible to sit in the very low furniture, or lay on the equally low bed. We did request easy access as I have mobility issues, the very steep steps from the road to the access path were horrendous and really should have been mentioned. In fact the steps from the access path to the Nest were only mentioned briefly. The problem of trying to use the furniture became impossible, the only chair that I could sit on was a wicker chair from the bedroom. Consequently we had to return home later Sunday afternoon. Our holiday ended before the weekend. No compensation was offered, so all in all it was an extremely expensive two day break.”

Helpful Report

Posted 2 weeks ago

“Very comfy cottage. Ans safe for the dogs”

Helpful Report

Posted 2 weeks ago

“This was an excellent bungalow, great position, good facilities, a perfect garden for our 10 month old puppy. The booking process was simple, an excellent company to work with.”

Helpful Report

Posted 2 weeks ago

“A very relaxing week in a superb property. Spotlessly clean and has everything you could need. Very comfortable and superb views in every weather.”

Helpful Report

Posted 2 weeks ago

holidaycottages.co.uk is rated 4.4 based on 1,372 reviews