holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,576 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, our stay at The Captain's Rest was superb. We love the property and its location, with its unique layout and decor featuring the highest-quality furnishings. Duncan is the perfect owner and we always arrive to a spotlessly clean house, smelling fresh and the little touches of wine, biscuits, tea, coffee and milk in the fridge are always appreciated. Duncan is always friendly, available and accessible too should we have any queries which is very much appreciated. We will always stay at The Captains Rest when we stay in Appledore every year, and cannot wait for our return visit!”

Helpful Report

Posted 2 months ago

“Easy to use website, good communication and reminders, brilliant choice of properties. Used a few times now and cant fault them.”

Helpful Report

Posted 2 months ago

“The website had lots of clear photos and descriptions of the property we stayed in which really helped us to choose, particularly as we had our dog with us. When we arrived everything was as we expected, very clean and well maintained property. We’re planning on staying there again.”

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Posted 2 months ago

“booking was easy when I phoned very helpful though booking fee very expensive.”

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Posted 2 months ago

“Absolutely stunning place, loved C6 we will be returning in the summer and can't wait !”

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Posted 2 months ago

“Straightforward booking. Kept informed from start to finish. Easy to follow instructions. Lovely cottage in a beautiful setting.”

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Posted 2 months ago

“Always great properties in good locations at a good price”

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Posted 2 months ago

“Easy to book, and the property has great facilities and is within easy walking distance to the town centre.”

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Posted 2 months ago

“Thoroughly enjoyable time at Bramshill. The accommodation has been carefully thought through for guests, with every possible amenity. Beds were comfy and the property was well furnished. The location was perfect to walk with our furry friends and enjoy some wonderful scenery. Owners were very welcoming and helpful. Highly recommend. Thank you.”

Helpful Report

Posted 2 months ago

“Lovely accommodation surrounded by beautiful woodland. A gorgeous treat. However the pool was freezing and the hot tub too cold for us to use. Despite raising concerns when there and a formal complaint afterward the owner and holiday cottages failed to rectify it or compensate us in any way. Soured my 50th birthday holiday.”

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Posted 2 months ago

“Easy to book, good selection of properties. Good descriptions and staff able to answer queries well. P”

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Posted 2 months ago

“Beautiful location with hottub and wood burner, the views were amazingThe property was in excellent condition, very clean and had everything ee needed to help make our stay perfect. Owners were very helpful, friendly and had even left a small gift for our arrival!”

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Posted 2 months ago

“Great location and fabulous apartment. Everything you may need. The owner is so friendly and was so easy to check in and get the keys. Would definitely book again. 👍👍👍👍”

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Posted 2 months ago

“Lovely quaint small property , had everything we needed for our visit . Would recommend the properties”

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Posted 2 months ago

“Anchorsholme is in a great location, clean, well equipped and comfy beds. Will be returning in the future.”

Helpful Report

Posted 2 months ago

“The booking process was straight forward. The property (Pavilion Barn) is located in a good position. However, it is very tired and not fit for a comfortable, relaxing holiday. On arrival it was cold and we noticed cobwebs everywhere, peeling paint, dirty windows, a dirty settee with springs sticking out, leather peeling from chairs, ash left on the hearth, the kettle was full of limescale and the plug had grime in it. On reporting these concerns, there was no follow up as promised. We had to persevere with contacting the company in order for our concerns to be taken seriously. Eventually this was concluded by a senior complaints manager.”

Helpful Report

Posted 2 months ago

“Never had any issues at all with my of our bookings. Easy to book, full descriptions are accurate.”

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Posted 2 months ago

“Millstone barn was perfect in every way and in a great position and lovely hosts .”

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Posted 2 months ago

“Absolutely perfect!!! This was our 10th year and we could not be happier it really is home from home for us now! Afternoon tea is an absolute delight and we simply love it!! We will be booking again for next year!!”

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Posted 2 months ago

“The booking was easy and Willow Retreat was a lovely cabin set in beautiful surroundings. Great walks nearby for the dog and a short distance to the coast. Be aware to take your own fire lighters and matches as none supplied to light the wood burner. The bedding was tired with a tear on the quilt cover and pillow cases were thin. Willow retreat was advertised as having scenic views towards the Solway coast. Unfortunately, the lovely garden was in need of some TLC with over grown trees obscuring the view and there were old pieces of wood with nails stuck out, which was picked up by our dog. This did not prevent us from having a lovely stay. Recommend to tidy the garden and replace tired bed linen and it would be a 5 star.”

Helpful Report

Posted 2 months ago

holidaycottages.co.uk is rated 4.4 based on 1,576 reviews