holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,729 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward booking process. Description of cottage was very accurate, it was very clean, comfortable and well equipped. Lovely secure dog friendly garden.”

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Posted 2 months ago

“Made a booking at very short notice and this was arranged smoothly. Lovely holiday home. Well equipped & dog friendly. Great location. Directions and other instructions were easy to follow. Had a great time. Would definitely return.”

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Posted 2 months ago

“Excellent cottage, very clean and tidy and the Hottub was excellent 👏”

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Posted 2 months ago

“Had a wonderful stay in Embsay nr. Skipton at beautifully fitted out Jackdaw Cottage. Mostly, the booking process was very straightforward and easy to complete, and everything during our stay went very smoothly. My only gripe is that, having paid a hefty 'accidental damage' deposit of £200 (and having left Jackdaw Cottage exactly as we were instructed to do, with no breakages or other issues), it then took over a week for my £200 deposit to be refunded.”

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Posted 2 months ago

“Thoroughly enjoyed being back in Whimbrel Cottage after a few years. Cosy and comfortable for our annual Appledore birthday break......thanks for the John's voucher too, very kind.”

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Posted 2 months ago

“Great and clean accommodation. Perfect secure garden for dog. We enjoyed our stay very much.”

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Posted 2 months ago

“Great accommodation, lovely views and super clean”

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Posted 2 months ago

“Accommodation clean and owner very helpful.shower cold on first day he arranged replacement and said we should be entitled to compensation. he has contacted you about it but we have not heard from you.”

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Posted 2 months ago

“Efficient service - all worked very smoothly. Dog friendly property perfect for our needs in outstanding location.”

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Posted 2 months ago

“Rosemount was the perfect place to stay, exquisitely decorated, beautiful location”

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Posted 2 months ago

“we had a great time at pen goppa so much that we stayed an extra couple of days ,The location is beyond perfect and the property is very private ( you cant see any other houses from the garden or the house ) which suits us just fine . The hot tub is soooo good .I would have given 5 stars if it wasnt for a few maintenance issues .We would love to come here again some time in the future and make more use of the huge outdoor space in the warmer months.”

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Posted 3 months ago

“Nice well equipped cosy and warm cottage”

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Posted 3 months ago

“Very happy with our stay”

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Posted 3 months ago

“This property fell far below the standard advertised. It was not clean, not properly prepared and not suitable for a family stay — especially over Christmas and at a premium price. On arrival we found multiple hygiene and maintenance issues including heavy dust and debris, dirty kitchen areas, unclean pans and utensils, unsanitary toilet brushes, a full hoover, inadequate crockery, and appliances that did not function properly. We also discovered a decomposing bird outside the kitchen window and a vape on top of a kitchen cupboard. These are basic standards that should never be missed in a professionally managed holiday let. Waste provision was completely inadequate for the size of the property, leaving rubbish overflowing with nowhere appropriate to dispose of it. Privacy and security were also unacceptable. The owners were living next door throughout the stay, with their garden directly behind the kitchen window — this was not clearly disclosed. Their dogs repeatedly attempted to access the property, and on Boxing Day the gate was left open, causing our dog to escape and creating a distressing safety risk. Instead of enjoying our family Christmas, we spent much of the time cleaning and making the property safe. Holiday Cottages have refused to resolve our formal complaint, stating we should have reported issues during the stay. However, the owners being on site made this extremely uncomfortable, and we did not wish to create confrontation over Christmas. Despite providing evidence, the complaint remains unresolved. This experience did not meet basic expectations for cleanliness, safety, privacy or customer care. I would not recommend. I have tried to add my catalogue of pictures but they don’t seem to be accepted on here”

Helpful Report

Posted 3 months ago

“Love this cottage. We needed somewhere we could relax and have a proper break, and this is perfect. Plenty of space for the dogs to run about. The sauna and hot tub were great after a day of walking the Manifold Way. We found a lovely pub with log fires good food and great beer - The Jervis Arms. David and Denise are fabulous hosts and left us to it after initial introductions. The road to the cottage is interesting in snowy weather but doable with care.”

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Posted 3 months ago

“We where very happy with the cottage. Comfy, cosy, clean, and warm. Even in January”

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Posted 3 months ago

“Beautiful clean villa. It was so well equipped, thought has gone into everything. We all thoroughly enjoyed ourselves”

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Posted 3 months ago

“I stayed at Mulberry Lodge in Norfolk and had a wonderful relaxing and peaceful time. I was welcomed with a hamper of goodies and nothing was too much trouble for the owners who were next door. It was very cosy with a log burner too. Perfect for me.”

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Posted 3 months ago

“Very good service”

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Posted 3 months ago

“I have already given my views on this accommodation and still waiting for a reply for my request for a full refund as we came home a day early as we couldn't stay any longer in such a dirty place. My husband had had a stroke a year before and this was a little holiday that we were both looking forward to but were bitterly disappointed in stead. Well i am thinking of taking it further if i don't get the curtsy of a reply and satisfactory resolution. P.Duckworth”

Helpful Report

Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,729 reviews