holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,511 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use sight and helpful and clear information.”

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Posted 2 weeks ago

“A wonderful cosy cottage superbly equipped.”

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Posted 2 weeks ago

“Bobby Lott cottage was Beautiful and it had everything we needed especially the Hot Tub. Steve our host went above and beyond we will definitely be back.”

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Posted 2 weeks ago

“A warm welcome from the owner. Great welcome pack. The cottage was warm & cosy, which was welcome as it snowed whilst we were there.”

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Posted 2 weeks ago

“Lovely, clean and cosy cottage in ideal location. Look forward to returning when weather warmer”

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Posted 2 weeks ago

“I have booked the cottage three times this year and have been very happy with the cottage and lovely location but when we arrived in November there was a problem with the internet and we had no heating, . No information on where the fuse box was so took some time to locate it. I have also suggested a grab rail at the top of the stairs but nothing has been done.”

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Posted 2 weeks ago

“Good range of properties across the country to suit all needs. Very helpful staff when I made an error with my booking Good communication throughout the journey from booking to holiday”

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Posted 2 weeks ago

“The cottage was very well insulated and cosy for a drizzly week in November. It was great for dogs - plenty of lanes and bridle paths from the door. The views were lovely, and provided a real break from living in a city. My only disappointment was the smart tv didn't have the free catch up apps such as Ch 4, ITVx etc. As the evenings were very long it meant terrestrial tv or iplayer.”

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Posted 2 weeks ago

“Brilliant cottage, perfect location. Everything you need and more. Stunning views of the grounds, abundance of wildlife and we didn't see any but heard the owls every night. Black horse pub is amazing. Great people and the food is amazing. The church grounds are awesome, and you are a short drive from so many towns. Great walks locally, and can't recommend highly enough. We will definitely be back. Simply amazing.”

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Posted 2 weeks ago

“It had everything you needed warmth cosy and welcoming as soon as you opened the door. Beautiful food basket and a bottle of wine with the necessities provided. Absolutely fabulous cottage and would highly recommend in a lovely quiet setting with beautiful view.”

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Posted 2 weeks ago

“Great comfortable cottage in great position”

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Posted 2 weeks ago

“Great there's an app, makes it so much easier choosing somewhere to stay.. We found it very easy, plus you can see your booking at the tap of a button, and are kept updated untill the day you go ..”

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Posted 3 weeks ago

“We have been booking holiday flats through holidaycottages for years. As always, booking was uncomplicated and fast, customer service is always very friendly and attentive on the phone and takes time to answer questions.”

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Posted 3 weeks ago

“The Lodge at Old Orchard Cottage is a very comfortable place to stay. It is very well equipped - nothing is lacking. Owners are nearby, and very helpful. Beautifully clean, and some very helpful ‘extras’ provided. It is in a very convenient location, for Knaresborough and Harrogate, and also further afield. We hope to be back. Booking agency very efficient.”

Helpful Report

Posted 3 weeks ago

“I found a perfect holiday home very easily and the booking process and subsequent updates and final information with property address was very straight forward. My only dissatisfaction in the handling of my booking came when I contacted the company with 2 queries which would effect our stay. Both queries were answered but unfortunately both answers I was given were incorrect. This did cause some inconvenience to our party.”

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Posted 3 weeks ago

“As always, our stay at The Captain's Rest was superb. We love the property and its location, with its unique layout and decor featuring the highest-quality furnishings. Duncan is the perfect owner and we always arrive to a spotlessly clean house, smelling fresh and the little touches of wine, biscuits, tea, coffee and milk in the fridge are always appreciated. Duncan is always friendly, available and accessible too should we have any queries which is very much appreciated. We will always stay at The Captains Rest when we stay in Appledore every year, and cannot wait for our return visit!”

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Posted 3 weeks ago

“Easy to use website, good communication and reminders, brilliant choice of properties. Used a few times now and cant fault them.”

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Posted 3 weeks ago

“The website had lots of clear photos and descriptions of the property we stayed in which really helped us to choose, particularly as we had our dog with us. When we arrived everything was as we expected, very clean and well maintained property. We’re planning on staying there again.”

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Posted 3 weeks ago

“booking was easy when I phoned very helpful though booking fee very expensive.”

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Posted 3 weeks ago

“Absolutely stunning place, loved C6 we will be returning in the summer and can't wait !”

Helpful Report

Posted 3 weeks ago

holidaycottages.co.uk is rated 4.4 based on 1,511 reviews