holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,511 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only book my holiday cottages through Holiday Cottages.co.uk. Sometimes, the properties I choose are listed with their sister sites but all of my details are store with Holiday Cottages.co.uk. The stays, ideal for our needs, are easy to find on their site and easy to book and pay for. An excellent service from my keyboard.”

Helpful Report

Posted 1 month ago

“The process of booking was easy. The owner could not have been more helpful. Delightful quirky property to the highest standards for a weekend break.”

Helpful Report

Posted 1 month ago

“This is an unedited copy of my feedback to the named contact at Gull's Cry cottage, Appledore, Devon. Hi Olivia, We locked up the cottage at 9:45. The main oven does not work even with your instructions in the book. The twin bedroom is unliveable with no functioning window, the blind won't roll, and there are tiny decorations on it that we can't be asked to take care of. The twin room also smells like a wine cellar. Cleaning before our changeover was inadequate, proof is that I found an open can of beer in the only one cupboard for or clothes, with spare bedding inside of leaving no room for clothing - if we wanted to use it as it had large liquids stains on that one shelf, that is probably the cause of the smell of wine cellar in this room. The TV in this same twin room did not work and you did not get back to me about a control or offer of repair. We paid for the use of the oven, the twin room, and the cupboard. There was no spare key to the cottage, not even with the "emergency' contact. Accidents do happen but you were unprepared for loss of the key, as result we lost a full afternoon. I paid £35 for cleaning but was instructed to strip all beds ourselves. The house should have been heated for our arrival, but that is a matter of courtesy, unlike the previous points that make the listing of this propery 'not as described', points I will mention in my online fredback. Signed My Name”

Helpful Report

Posted 1 month ago

“Very happy week in Pirates Cottage. Great house with all normal amenities. Perfect location and parking space was ideal. A suggestion for owners: shelf/tray needed in the shower/bath! Thank you ☺️”

Helpful Report

Posted 1 month ago

“Very poor communication. Of the 4 'people' (at least one could have been a bot it was so useless) only 1 was remotely helpful. The others were just 'jobsworths'. I actually wrote a letter to the CEO explaining my frustration in the politest possible way and in the hope that she might actually hear what I had to say, but i didn't even get an acknowledgement. The company seems very proud of its "B" status (for looking after its employees nicely) but it seems to have forgotten how to treat its customers. Clearly my £4000+ for a weekend stay wasn't worth the trouble for them. I won't use them again.”

Helpful Report

Posted 1 month ago

“Lovely house well located for the things we wanted to do. Plenty of space for the 8 of us. Would highly recommend it.”

Helpful Report

Posted 1 month ago

“Lovely house with 4 generous sized bedrooms and great facilities. The kitchen was permanently toasty with the aga and the separate pantry area was great as there was 7 of us so we weren’t under each others feet. It was immaculately clean and in a great location, would definitely recommend.”

Helpful Report

Posted 1 month ago

“Beautiful house in a lovely setting, very comfortable and we enjoyed our stay. We were not familiar with Aga cooking and the time needed for using the oven did cause us some difficulty when catering for 10 people and a set of oven proof dishes with lids would be very useful. The house well suited all our other needs and we would recommend Brookside to anyone wanting a base in this part of Yorkshire.”

Helpful Report

Posted 1 month ago

“The Granary is a spacious property furnished and equipped to a to a very high standard with a large fully enclosed garden. The owner was very helpful when we found we had left something behind and quickly sent it to us.”

Helpful Report

Posted 1 month ago

“Have stayed several times at 11 Richmond House and will continue to do so. Fantastic place, very well equipped and extremely comfortable”

Helpful Report

Posted 1 month ago

“Easy to book and choose the correct holiday to suit our needs”

Helpful Report

Posted 1 month ago

“A lovely spacious farmhouse for a family break. Well equipped and plenty to do when the weather is bad. Hot tub and the pool table certainly amused our Grandchildren.”

Helpful Report

Posted 1 month ago

“Easy to book”

Helpful Report

Posted 1 month ago

“Plenty of accurate photos and accurate descriptions, including locations, map of the area. Customer ratings and reviews help make a decision whether to book and what to expect.”

Helpful Report

Posted 1 month ago

“There were issues with the heating and water pressure. There was also a bit of a damp musty smell down in the lower floor bedrooms. An indoor clothes airer or two would have been a great help. Apart from that the house was amazing. Stunning views and spacious accommodation. Huge lounge. Ten of us, three generations, never felt on top of each other Fabulous kitchen which was amply equipped with a great fridge freezer and Aga. And did I mention the views! Especially from the top floor Parked 3 large cars easily. Windermere minutes away.”

Helpful Report

Posted 1 month ago

“We were 3 adults and a dog and cottage/facilities ok for that number. Two bedrooms v small and without adequate storage. No heating in daytime in winter - disgraceful given what we were paying. Poor maintenance - ceiling inspection hatch fell down, drawer of chest wld not stay closed. A selection of electrical items shoved in corner of bedroom.”

Helpful Report

Posted 1 month ago

“Always an easy process, very professional, seamless. As holiday countdown progresses, good information.”

Helpful Report

Posted 1 month ago

“Lovely home from home! With all that you need to enjoy the west of Cornwall. Minutes from St Ives, St Michael’s Mount, Helston & Camborne - an ideal location for so many attractions. With all the amenities and hot tub Hollies Cottage had everything we could have wanted”

Helpful Report

Posted 1 month ago

“Great house very well equipped and good position for coastal path beach pub and local shop Kids loved the play room Dogs loved the garden”

Helpful Report

Posted 1 month ago

“The Edge Beach house was perfect for our getaway. Minutes from the beach and a cosy and comfy place to come back to at the end of the day - who could ask for more? The open plan kitchen is well stocked and means you are still a part of the group instead of being locked away if you are cooking. The house was seasonally decorated and there was a lovely welcome basket. The bedrooms are spacious and comfortable and we found the little cupboard downstairs perfect for drying clothes after the toddler ran into the sea. We will be back!”

Helpful Report

Posted 1 month ago

holidaycottages.co.uk is rated 4.4 based on 1,511 reviews