Huge stress thanks to website chaos
Booked a cottage for me, my mum, my partner and my five year old. I'm running a charity walk.
I filtered for three adults and one child (2-17 years). Cottage popped up and I booked it. Fab.
Then two days prior to booking Holiday Cottages call me to tell me that they needed to check my daughter is over 12, which she's not.
'I put it in the form', I said. There is a second page on the listing, they said, that even though you enter 2-17 years old you have to be over 12.
I'm now waiting to see if they will accept the booking. I'm screwed if not. No accountability taken from Holiday Cottages. I literally don't know what I'm going to do.
2 months ago
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